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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Changing email

(1) I just registered for eBay. When I tried to register for PayPal I found out I must have a number or symbol for PayPal in my email for them. I created a new email with a number in it. It is different from the email I listed when I filled in my app...

Why won't sales end!

I as a seller use the sale system to drive sales. I run maybe 6 different sales a week. Lowering throughout the week. I end sales at 9:00PM. I am up now at 12:37 and the sale hasn't ended. This has been happening for last couple weeks. Usually it tak...

Good 'till Cancelled items not auto relisting

Some seemingly random products, that have been added via the Inventory API, will not relist when they have ended. They are a mixture of items with stock and without. I have enabled the 'out of stock' option in site preferences but they still don't au...

Manage orders page not working

Anybody else having issues with the orders page? I shipped my first item for the day & when I clicked “ship next item” my orders page is blank.

Search engine down 11-08-2019?

Can't seem to search eBay unless absolutely specific. Not doing any general search. Is it just me or is anyone else having same problem?

why i cant list an item

when i always try to list an item its always the same message"Your request couldn't be processed because of a technical issue. Please try again"

Resolved! New Ebay Label System cannot print Scan Form

This is happening again this morning at around 4:07 am EST. I was using the new Ebay labeling system. I already printed out several USPS labels. When I tried to print my USPS Scan Form, I got an error message again saying "bulk label printing error -...

What is the watch list limit? Can't figure out what is going on. I am watching 151 items (my own) +

and as of last night I can't add any more. I deleted all expired items from my watch list.Not only can I not add new items to my list what is stranger is that all my older items are on the list. However, when I click on my older listings that are bei...

How many times do I have to verify myself?

I go in and out of my listings page dozens of times during the day. But every time eBay not only asks me to enter my user name and password but also to verify myself with the stupid puzzle game. I am sick and tired of it. I am sure eBay's bots have m...

Resolved! Unable to checkout

It's been a couple of days since I started having problems with checkout. When I select "Confirm and pay" I get an error: "We can't process your payment...". I tried a different paying method (Paypal, Debit Card), I tried switching between PC, Mobile...

Days and days of every time I try to msg buyer:"Oops. Something went wrong. Please try again later."

For days now I've been getting "Oops. Something went wrong. Please try again later." error message every time I try to message a particular user.In the end I had to message him through a different item's links, as the link through what I bought him j...

Can't add saved sellers

I keep getting an error message that I have 100 saved sellers and can't add any more. Even after deleting over half of them, I still keep getting this message. Any suggestions on how to fix this without calling eBay?

New Buyers with Zero Feedback who don't pay

I know eBay can ban a buyer who doesn't pay. But, in the last month it appears that two new buyers with zero feedback have not payed forcing me, the seller, to hang up my sale for at least 6 days before release. This is not fair to the seller. If eBa...

Can't Place Bid

Hello,I am currently experience an issue where I can't place bid.Everything they put there I have not fault any, I have not bought stuff recently to have reached any limit. I have also re-link my PayPal & still get same error message. When I put the ...

Best Match Search Results

I am a high volume top rated seller and have been on EBay since 2004. I have over 15,000 active listings but only 5 are searchable in your system. i have contacted customer service and they have refreshed all of my listings at 8AM on 11/10. I was als...