Report eBay Technical Issues
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Technical Issue on Ebay June 2019

I have tried to list an item today (June 11, 2019) and it kept giving me an error about a non-permitted payment method. I've used the same payment method (Paypal) for over 15 years...what is the deal? I have also noticed that there have been NO new l...

User avatar by Rising Star
  • 289 Views
  • 4 replies
  • 1 helpful

Purchase history has gone

Once again cannot see purchase history beyond a few weeks and last 3 items, None of the functions allow to see purchase history up to 3 years , Dont even get a reply from customer service . What is going on?

PayPal fails to load

When trying to pay for an item using PayPal, I enter my login info into the PayPal popup and once I hit enter the login windows spins forever but never finishes the login process, I have tried it on different computers and devices and it does not wor...

Wrong Picture Shown in my listings

Greetings fellow eBay Sellers, I am a "full time" online retailer and have had what used to be a rare and occasional "hiccup" turning into a serious problem. To be more specific: The "opening" picture on several of my listings is NOT the picture of t...

Still can't pay with a credit card!

I've been trying for 10 days to make purchases on ebay with a credit card and it still says they can't process it. Does anyone have any idea what is going on or when this will be fixed? This has never went on for such a long time before..

Someone using my email address to create an account

I could not figure out how to remove my email address from that account. I called Customer Service and they said they would report it for me but could not do anything about it. I asked why there is no email verification when associating an email, and...

User avatar by Pathfinder
  • 565 Views
  • 4 replies
  • 0 helpful

EBay undercharged shipping SmartPost

Buyer was undercharged on an order where they selected Smartpost. It was only $.50 in this case, but this should not happen. Listing was for 14x12x10 box with a weight of 6lbs. Buyer should have paid 15.59 for 97404 to 44301. They were only charged 1...

User avatar by Rockstar
  • 379 Views
  • 11 replies
  • 0 helpful

Saturday 10 June pictures uploading slow in new listings. Anybody having same problem?

Saturday 10 June the pictures uploading slow or not at all in new listings. I tried differents PC's and browesers,- same thing. The internet speed is 24 mb/sec no problems with uploading and downloading elsewhere.Anybody having same problem?

Hiding a refunded sale from my summary

ANyone direct me how to hide a sale from summary page after a refund has been received? Bought 2 items, one was refunded. Left feedback and now item remains on purchase/summary pages. Thx for any time expended over this!

Same reviews for different products

Two different brands of weighing machine has exactly the same reviews. How is this possible, and how to identify the reviews belong to which product?https://www.ebay.de/itm/Digitale-Korperanalysewaage-Gewicht-Korperfett-Wasseranteil-BMI-KCal-aus-DE/1...

SEVEN DIFFERENT GLITCHES - June 16th 2019 6/16/2019

PLEASE SOMEONE HAVE THE SITE TAKEN DOWN FOR MAINTENANCE OR SOMETHING.I have been selling on eBay since 2006 I have never seen so many things broken. Almost nothing in the seller hub is working correctly. I stopped counting. SOMETHING IS SERIOUSLY WRO...

User avatar by Adventurer
  • 369 Views
  • 2 replies
  • 7 helpful

Technical difficulty when publishin

Once I fill in the product description and I'm ready to post the item for sale, the form with my address and phone number follows - clicking on both 'text me' or 'call me' gives me an error (technical difficulty). I've tried logging out and back in, ...

Resolved! Seller Hub Numbers Glitch Anyone Else?!? 6/15/19

So I made my first sale in 3 days (YEA!!!! I thought I was invisible) and it was for $68. I look on my Seller Hub and it's showing the sale on the today graph at $72. I checked the order and anything else associated with it and those have the correct...

User avatar by Not applicable
  • 217 Views
  • 7 replies
  • 0 helpful
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