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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Seeing listings with "Free international postage", but they have ridiculous ship costs when opened

Basically as per the title. I was looking for a cheap and nasty car mirror. Found a bunch that are cheap knockoffs, perfect for my needs. "Free international postage" is listed on them, but as soon as I click their link to go to the listing page, shi...

Condition Description Disappears

Has anyone else experienced the condition and condition description disappearing? We have found hundreds so far in the category of Collectibles in our store. Instead of the condition being there it has 2 dots but the description description field is ...

Ebay search engine is broken. No results found even though there are listings with exact keywords

If you search for the following keywords the ebay search engine returns 0 items even though there are several listings with those exact same keywords. This is not an isolated problem and is affecting everybody. It does not help our buyers find our it...

eBay - Paypal payment issue

Just discovered that for the last month or more whenever I pay eBay fees with PayPal instead of using my PayPal balance PayPal has been charging the fees to one of my bank accounts. I talked to a so called customer service rep at PayPal tonight and w...

eBay App Watchlist - Edit Button gone...

Hello eBay, Using iPhone XS Max, latest OS, eBay app When in “My eBay”, and searching using the search box, the Edit Button is now gone since the latest eBay app update. So essentially, I can’t mark multiple items and delete all at once. Anyone else ...

Trouble checking out with paypal

Since yesterday i can not check out out using PayPal.PayPal pop-up comes on but, after entering my user ID and password, spins for 2-3 seconds and returns to enter user id and password.No problems with PayPal itself.

getting 1001 error on getTrafficReport API

endpoint = https://api.ebay.com/sell/analytics/v1/traffic_report?filter=marketplace_ids:%7BEBAY_MOTORS%7D,date_range:%5B20190601..20190701%5D&dimension=DAY&metric=LISTING_IMPRESSION_SEARCH_RESULTS_PAGE,LISTING_IMPRESSION_STORE,SALES_CONVERSION_RATE $...

Can't delete combined items off my page. Keep coming back.

Hi ,I have a couple purchases from different sellers but I purchased more than one item from each and they sent me a combined invoice. I woul like to hide from my page but everytime I refresh they come back. Anyone have any insight or any issues like...

wouldn't able to pay for the Item with Paypal

I purchase an item and when I try to pay it with paypal, it will not connect me to paypal, it just sit there at the cart screen after the paypal login window.

Tried to Make a One-Time Payment for Fees - Told by Ebay Rep They Are Having

trouble with that feature and have been for the last few days. Bummer. Just wanted to let others know about what I have been told.

Can't download Orders Report from new screen

Since 6/28/19 I have not been able to download the eBay-OrdersReport from the new Manage orders awaiting shipment screen. Once in a while it gives me an error and tells me to try again but usually just says preparing download with a spinning circle f...

Checkout error

Something went wrong. Please try to check out again. Error Codes: 70245 70132What would you like to do next? eBay loses another sale, from a seller even! This has GOT to stop, how many sales are people losing because of stupid errors like these.

Anybody else getting Server down

Hey All, Anybody else having this problem? I try to remind a customer to pay for product, eBay loads saying I cannot do that as I need to subscribe to selling manager (I have never unsubscribed to selling manager, and have always had selling manager ...

Chrome issues with cache

This may save you hours of attempting to fix eBay’s problems with “waiting for cache” using Chrome. Simply, pause Chrome Sync!!!! It was causing all of the issues I was experiencing. Don’t waste your time uninstalling and installing Google Chrome. Ju...

Cant post feedback

Tried 3 times this morning to leave feedback for my customers on my seller store, error out every time, this is message I get: Internal Server Error - ReadThe server encountered an internal error or misconfiguration and was unable to complete your re...