Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Resolved! Seller Hub Numbers Glitch Anyone Else?!? 6/15/19
So I made my first sale in 3 days (YEA!!!! I thought I was invisible) and it was for $68. I look on my Seller Hub and it's showing the sale on the today graph at $72. I checked the order and anything else associated with it and those have the correct...
Promoted listings
Hi, does anyone know why I can not promote any of my book listings any more? It won't let me promote any book as of about 5 days ago. It gives me message of " uneligable to promote". All the books I have been listing are eligable to promote .Thank yo...
sort button and view button do not drop down - why??
The sort button and view button upper right hand corner do not drop down. Click on it and nothing happens. Started 6/12/2019. Cleared cache - restarted computer - didn't help.
Payment not recorded on items paid and shipped.
Items that have been paid for and shipped have this notice, "Payment has not been recorded. Unpaid Item Assistant will file a case for this transaction based on your setting." Items that should have this notice as PayPal is pending for a long time al...
Can't open up my selling page on myebay
Anyone else experiencing issues with their shop ? Keep getting a blank page, which is replaced with "Sorry, something went wrong". Tried both Chrome and Firefox.
Resolved! Seller Hub Listing Tool Trouble?
Hi has anyone else had problems the last few days with the item specifics not all coming up when loading a template? Also the compatibility feature on the listing tool also comes up sometimes, sometimes not. I have to revise several times to get all ...
Search page malfunctions in app and now on site.
The eBay saved search page is not functioning properly again. You cannot save a new search or delete an old search. I first tried on the app and thought it was another glitch there but, later tried it on the site with the same results. I enter my sea...
Recently viewed
Several listings on my recently viewed are gone, I did not clear my searches. Also only 48 items are all that I can view in my recently viewed. In general seems like recently viewed items is malfunctioning. I have also logged out and logged back in b...
Watch list images / pictures don't load
Only seeing 8-11 images when searching for items in listings. Pictures are there if you click on the item but that's a really slow way to search.....bit like looking at classified ads in local newspapers in the 1980's.
Active listings - shows together sold and not sold
Active listings - shows together sold and not sold, how to change it, lost tools. Mess. It seems that nobody cares ...
Please Help Why are my keywords disappearing when i publish my listing ??
I sell handmade stuff which is all slightly different is each listing is different to some degreeHence I use sell similar itemWhich normally means I can just update it a bit When putting my listing together I also add some keywords in the description...
Resolved! Messages HTML code and some not being sent
Two issues:My sent messages are being stored in HTML code. What is situation with that? Some of my replies are not going to my sent file. Not sure at this point if they are being received. I've had this problem in the past on counteroffers (not going...
My eBay Summary Page
What's up the the My Summary page? All of the options are gone! It keeps changing to 'Most Relevant' from Ending Soonest. The number of items on a page option has disapeared, set at 10 items per page which make it huge wading through it all 22 pages....
Editing a sale in the app causes false offer accepted value to appear!
So I have found that when I edit one of my sales in the eBay app, it adds a false accepted price value! Why does eBay keep doing this **bleep**?? Many of my sales are listed as Buy It Now with Best Offer on. When I edit one of them in the app, the ap...
eBay tosses Millions of users
Internet Explorer barely works with ebay now. ebay home page will open up, but after navigating a few pages, I get blank pages, cannot list items for sale or revise items for sale. However, opening ebay with Google has no issues. Unbelievable that eb...
