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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! I am not able to purchase anything because the site doesn’t work

Unable to buy from one account, works from another. Sorry, this item cannot be shipped to...

I recently had "Ship to" (sitting next to "My ebay") removed from some reason and from then on I can't order anything.I'm getting error message "Sorry, this item cannot be shipped to..." although my primary address is in a country that the seller shi...

Technical problem with scrolling on Ebay. Not having this problem anywhere else. Anyone else?

I have been having problems scrolling on Ebay page. Click the arrow and it starts and stops. Click again and it takes off to the bottom. Only on Ebay is this happening. Anyone Else?

what's wrong with Ebay

can't purchase or put in cart....my store isn't selling and should be...what is wrong

Resolved! Another Glitch....Selling Page......Huge Ads.....

Had 2 phone calls with eBay today.......you may remember me from such glitches like "email not linked to Paypal" from a few days ago....... Yesterday all of a sudden, there was a problem with the pop-up ads that would show up on "My Ebay Selling" and...

What is going on with the eBay!?!?

I am getting error : We looked everywhere. WHENEVER I OPEN ANY PRODUCT PAGE!!!!!!!!!It is happening from about 7-8 days, tried using different pc and different internet. + Cleared cached but still not working. It doesn't matter which product I open (...

Preview Button issue

Using eBay.com, when creating a new item for sale and then using the Preview button, I get an error screen (attached) saying that this listing is not available for viewing. I am able to save it as a Draft, and I can do Preview using the eBay app. Why...

(ANOTHER EBAY COVERUP) When Image System Crashed?

The eBay hypocrisy is incredible! They folded again like a lawn chair when we the sellers were in need. Most of us know by now about the Image system crashing yesterday. Simply put we couldn't publish any listings. Friday is the busiest day for our s...

email: "Action required: Your payment needs to be resent"

I keep getting these emails telling me to resend payment for items I have not bid on nor appear in my shopping basket or purchase history (except for one item that DID appear in my shopping basket that I had no knowledge of). These emails seem to gen...

Unaccessible

Hello, I am not able to purchase on ebay. i am getting this notification everytime, as attached. Please help Thanks and Regards

my store isn't selling

I can't put anything in the cart on my end and my store isn't selling and it always does good on Sunday....what's the problem....

HELP! I keep getting redirected to the italian version of ebay and I can't understand a single word

Whenever I click "Return this item" or certain other things on the ebay website, I get redirected to italian ebay. I also get italian e-mails. I can't understand a single word of it. I don't live anywhere near italy. How do I change everything back t...

eBay, Please share more information with us on current technical issues........

My dear eBay, Communication with your customers is just one of the many hallmarks of doing good business. You have a technical announcement board. Please use it. Even if it is a terse message to the effect that your poor sys admins are running around...

Buyer Shorts The Sale

I've sold to this buyer before and was not surprised when I received an offer for $25 < asking price. I did not read the offer until after it expired, as I did not see it. The buyer paid the Offer price + shipping and demanded immediate shipment. I w...

email check box "send a copy to my personal email address" not working

When I reply to a buyer in eBay messages and check the box under the message to "Send a copy to my personal email address", since Friday 8/16/19, I no longer receive a copy sent to my personal email address. I have called eBay customer support twice ...