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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay app messages messenger problem

Hi.Since Friday the 12th of October 2019 i cant really use the ebay messenger in the ebay app. It shows the last 10 or so messages only . But those show in a loop over and over again . When i try to answer one of it it lets me type the message but th...

Shipping Exclusions Issue

Shipping Exclusions. Excluded locations are being added to my listings. Sometimes 50% of the world, sometimes everywhere except USA. In my preferences I have no exclusions. I make no exclusions in the listings. But it appears they are being applied r...

NO SALES DATA for TODAY 6/23/19 in SELLER HUB

Anyone else who sold items today notice that there is no SALES DATA for TODAY 6/23/19 in the SELLER HUB?

Promotional Offer Disappeared

Ebay offered a promo for 200 listings at .10 after free listings were used up. This was for the entire month of November. Was sent to my messages and a email to my personal account. It has disappeared completly with no trace. Does not show in my summ...

Resolved! ebay invoice

on 10-13-19 I received this e-mail from eBay: Your eBay invoice dated Sep-15-19 is now available for downloading. I paid in full! Just now on 10-19-19, I received this e-mail: We appreciate your business and thank you for choosing eBay. Your eBay inv...

Not accurately reporting

My seller hub is still not reporting accurate sales data. It's confusing when the thread suggests this problem has been resolved when clearly thousands of people are still experiencing the problem. When you suggest it's been resolved is that to say t...

Resolved! PROMOTIONS MANAGER: Sale + Markdown Event NOT Working! Shows ZERO Items!

I've had 5 Sales going on for quite awhile, all ending on same date/time, and I always follow the same procedure when they end: I 'Copy' each ended sale so I don't have to select the items again, set the start/end times and Launch.Did that this morn ...

One-Time Payment Option for paying fees to E-Bay isn't working! Down for over 24 hours!

I originally reported this in the Payment forum, and many users responded they were having the same issue. It has been ongoing for more than 24 hours at this point. You cannot pay your balance due to E-Bay using the one-time payment method. It is bro...

Searching for shoes in Size 12...

These searches yield shoes with "1/2" in the description. UGHCan't a programmer somewhere help fix this?

Correction being worked on for Promotions, i.e. Sales

1) Is there a correction being worked on for Promotions, i.e. Sales? About the same time as the all-encompassing "glitch," sales began to take days rather than hours to become active. And items that were added to an existing sale never totally activa...

No Technical Support For Sellers

Technical support for Ebay sellers is non-existent. I have had severe technical problems on my seller account for about 6 weeks. No add to cart tab/button. Payments being made and listing staying live and unsold. Unable to send revised invoices for c...

VIEW SELLERS OTHER ITEMS NOT WORKING

I cannot see "view sellers other items " on ebay.co.uk - October 2019 and this has happened for the whole month. Sorry for the sellers who are on the UK site paying Ebay for this unacceptable IT service

Multiple Ebay Sites - Setting Currency Preferences.

Hi All.I'm a Brit who currently lives abroad.I use ebay.co.uk for many purchases.I also use ebay.com as a seller and for purchases.Usually, prices on .com are displayed in USD, and prices on .co.uk are displayed in GBP. No problem.Until today. All of...

My Sellers Hub is not updated with last sales

So from a couple of days when i make a sell everithing is paid and everithing is with updated traking info and so i cant see it on my sellers hub Sales rectangle no information is uploaded on 7 31 or 90 days. Something else is that when i upload trac...

Available quantity for clothing items automatically increases from 1 to 6

I am not sure if this glitch is related to this ongoing problem but it came at the same time as the item specific issue arose and it seems (so far) to be limited to the clothing section. A few sellers other than myself are suddenly finding some listi...