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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Active items view counts missing again

Once again, in My Ebay, my listings show a dash where the view counts should be. Ebay, this number actually matters to sellers!

Printing Postage

The new printing postage has more steps than the old one. I just don't know why you change was isn't broken.

Error - Attaching a photo to a message

I am getting repeated errors attempting to attach a photo to send to a seller. I've taken multiple photos, changed the file size of the photo to les than 1 meg, renamed the photo and created a new message to start over. Anyone else having troubles?

VIEW STILL NOT SHOWING!

How long has it been that the number of views have failed to display? Are there still issues with missing pictures?

"Server error, please remove and try again" problem uploading photos.

I've been trying to download pictures to a message to a seller. I keep getting this message: "Server error, please remove and try again" problem uploading photos." I see from old archived messages that this has been a problem dating from 2015 - 2017....

Can't upload a photo attachment to message

Received wrong item from seller - asked me to upload a picture but it won't let me - keeps saying server error?

Paypal address rejected by eBay

My Paypal address, which has been the same for three years, is now being rejected by eBay because part of the address is too longer in eBay format (which has been automatically created from the Paypal address. As a result I have had a purchase reject...

eBay Bucks page disappeared completely & ebay Bucks reward amount on seller listings are gone

The ebay Bucks page has disappeared completely. It is as if I never enrolled in the program. I have been earning and using ebay Bucks for past two quarters. I accepted ebay's offer of 10% back on ebay bucks from my ebay inbox and then I tried to chec...

uploading an image

I too cannot upload a file, need this to send to buyersServer error, please remove and try again, so frustrating and time wasting

EBAY Freezes Up

Everytime I try to create a new listing Ebay freezes up and I get a pop up that says "Recover Webpage" , have to do this 3-4 times to finally get a listing posted . Anyone else having this issue ? And I am also having the veiw counter issue that ever...

Entire months of April and May order history missing from last 90 day view in Seller Hub

The only orders in my history are for June. Also, there are just dashes where my views should be.

View Count Reset to Zero

Starting last night, half of my listings show the view count reset to zero.

Drag and Drop Pictures NO LONGER CAN

I used to be able to highlight multiple pictures, drag the pictures from their folder, then drop them into eBay's listing page all at one time That is no longer an option I called eBay and they stated that they are aware of the change Why would you m...

When I click Place bid, the page turns gray and the bid does not go through.

Recently with Windows 7, using either Internet Explorer or Google Chrome, I will enter an amount then click Place bid and then click Confirm Bid--this also happens if do not type in an amount in the bid area and then click Place bid and on the next s...

Watch count hidden now?

Has eBay completly hidden the watch count now on the website? Every BIN listing doesn't show the watch count anymore for me. Tried both browsers Firefox and Google Chrome. They still show up using the eBay app though and through watchcount.com. Is th...