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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

scammed with a item that has not checked out yet

I bought a foodsaver here on ebay......its was supposed to be a 5480 and the guy send a v2000 which is a lower unit. On top of that it doesn't even work. Ebay says I can't return it because the item has been checked out? 352734214029 is the item # An...

Cannot Unsubscribe to eBay sending advertising to my email

I bought a camera two months ago. Everyday I get annoying advertising for a new 'coolpix' camera for sale from eBay. I went to Communications preferences and the unsubscribe option is not available. eBay will you stop this trash? I am sick of it!

Why does eBay Motors compatibility info omit large numbers of compatible vehicles?

Is eBay Motors compatibility info customizable by the sellers? I recently found a car part that omitted a huge number of vehicles. It makes me nervous. My specific situation is I'm looking for a Ford/Mercury minivan transmission. If I search by any o...

Resolved! "add to watch list' is not working

as of 11:02 AM EDT 8/8

I'm getting an error when trying to pay my bill again.

The glitches here are many and daily. Please fix this eBay so I can pay my bill.

Promotions Manager

I started a promotion last night. This morning I added several more items (around 3 hours ago). Those items are still showing pending. Is there a problem?

Login redirected to Russian ebay site.

Not sure where to post this so please forgive me if this is in the wrong section. So this is how it went down: I recently deleted my cache and history before I logged in today. When I clicked my usual bookmark for ebay login it somehow went to the Ru...

Resolved! all my saved sellers list is gone

Resolved! New Shipping Labels Page

Just last night I went to print a couple of ship labels, & got a brand new shipping label page. And yes, I know there is a link to switch back to the "classic shipping label" page, but it DOESN"T WORK, you just get one of the canned eBay pages about ...

A new login problem.....

Why am I suddenly getting this message when I try to login to my accounts: eBay requires that all visitors be running JavaScript. This page is validating your browser's JavaScript engine and functionality.

new shipping page, the straw that broke the camel's back

I closed my store today. I'm tired of the problems I have trying to print shipping labels on the new shipping label page. It keeps saying my printer is offline, when I look for my printer, it says it's online. I also don't like that when it's time to...

Resolved! Shipping Cost Is Not Correct - Changed On Its Own

Hi! I just noticed 3 of my listings have inaccurate shipping charges. There may be more but I could not tell being so many of my items vary in weight and size. My accessories section caught my eye. All shown have the same weight and dimensions. They ...

Making an Offer - Software flaw freezes item

When someone asks if you will take less for an item, and you respond with a price, and they do not respond, you are stuck. You cannot change the price of the item and are limited on revisions. This needs to be changed , and a time limit be given on t...

new shipping not working

new shipping would not allow me to ship a 3 ounce packet this morning, finally was abel. this evening can not print a label for another shipment. CAnceled 50 items before they were going to roll over automatically , they canceled but 2 days they were...

whatever happened to the company directory of phone number etc. i need to access it

yeah, my request is pretty straight forward I would like to know how to get the 5 digit extension list for the main office its a big secret with ebay!! why is this called CSR...…….oh no, we do not have that infohow about a list of emails for the bigs...