Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
EBay technical issues
I've been trying to contact the seller to see when my package is going to come in and I've tried to look up the packages tracking number and nothing's shown up on the package and I'm getting errors every time I try to contact the seller to try to fix...
Seller Hub Deactivation
How can I remove Seller Hub?How to return to the initial status of the seller?Thanks
error message when trying to print packing slip
Im unable to print a packing slip for an order. Keeps returning to try again technical difficulties error message. I cleared cache and reloaded new ebay but all morning its not working.
saved searches list jumping/flickering
for about a month or so (and not every time) I enter my saved searches list the searches flicker or jump and it's impossible to click on the ones I wish to enter. Happens on two different computers.
Missing or Incorrect Footnote on "Subscriptions and Fees" page
On the Subscriptions and Fees page, there appears to be a missing or incorrect footnote. Below is screenshot of the Discounts section of the page. In the last box in the table, "Credit toward Promoted Listing", the cross symbol (†) indicates a footno...
Image viewer skipping images when using arrow keys
The image viewer for an auction listing no longer advances correctly with the arrow keys. Instead of going to the next or previous picture, it skips two, sometimes three, images. Occasionally it works as expected, but it's not reliable. The behavior ...
insertion fees overcharge
after checking my invoice this month my insertion fees were 140.00 more than the usual amount every month....I have the same amount of listing roughly every month.....1000 free and 3000 that I pay 10 cents for .....this month it charged me for 4300 l...
Constantly having to relogin.
Is anyone else having issues with EB constantly asking you to relogin? Every time I go to another page it's seems like it wants me to log back in. This just started happening yesterday. Very annoying, I'm trying to do product updates and it's too fru...
Stamps.com missing importing orders (glitch)
I've noticed this a bit in the last week, that Stamps.com would miss 1 or 2 orders to import into the software... about 2-3% of the entire import list. But today it's missing a ton of orders when I import. I'm even periodically clicking the import or...
Cannot sign in to Packlink with 2FA via mobile app enabled
It is impossible to sign in to Packlink to print a label if mobile 2FA is enabled, because clicking on the packlink tab redirects to a page demanding a Paypal key with a 6-digit code. I have never had such a key and cannot retrieve such a code, and t...
My Sequential order numbers replaced by random XX-XXXXX-XXXXX format numbers in interface
When I set up my store on Ebay I opted for a simple sequential order number system which has worked well until about 3 days ago. Random numbers with the format XX-XXXXX-XXXXX started to creep in and today I'm seeing only these numbers in the interfac...
Revising Listing: Saving...Saving...Saving...Saving
I've been trying to revise some listings today, and while I have gotten some done, I've been stuck on one in particular. The only thing I'm trying to do is add more info to the product description. As soon as I do, it tells me that it's 'saving' my c...
ebay began to have problems with payments on 8/17/2019 and even today 8/18/2019 has problems
ebay began to have problems with payments on 8/17/2019 and even today 8/18/2019 has problems because on 8/16/2019 I could make purchases without problems that happens with ebay ebay must implement new payment methods to avoid these problems God Adyen...
i can't pay anything on ebay
i can't pay anything on ebay this started 3 days ago.
Address Labels Category
Is there a technical reason eBay does not offer variations function/option for the listings in the Address Label Category? This would be great for color, size and finish options that my store could be 4 times larger...
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