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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

My sales are only updated through 10/22

My sales are only updated through 10/22. Missing days of data when i run a performance report on sales as well as when i look at the bar graph on homepage of seller hub.

Feedback Forum jacked up

I've sold about 70 individual items in the last 3 days, and wanted to tidy up a bit this morning, but " Seller Hub > Sold > Leave Feedback " Is missing,,, and now I have a separate Feedback box. OK, maybe my mind slipped. But when I click on the live...

Orders page isn't showing sales tax collected from PA buyers

Since the recent updates, I've noticed an issue with the sales tax. When I go to the orders page and click on "View Record" in the drop down menu next to each sold item, it is no longer showing sales tax being collected from buyers who reside in Penn...

Error status code 500

{"error_id":"temporarily_unavailable","error_description":"The authorization server is currently unable to handle the request.","http_status_code":500} What is this? Anyone?

Mobile printing problem: when, eBay?

I called eBay two days ago because I am unable to print shipping labels from my mobile phone, and instead receive an error message that I need to go online and set up automatic payments. I already did this. I already Did this several times. Then I ca...

Can't log in to ebay using IE11

How many buyers using IE11 are just giving up and going elsewhere?

Size option missing and unavailable in variable listing format

When listing in clothing we’re unable to list variable sizes within the same listing, option not available in new drop down. When size is attempted to be added in the blank field, “Add your own attribute”, a red error comes up “This attribute isn’t v...

Daily sales graph incorrect for the last couple of weeks

Hello,The daily sales graph seems to be incorrect for the last couple of weeks it has just been giving me the correct figure today, the best way is to see orders for today and the figure there seems to be more accurate.

International Sites show I have 0 items for sale.. tech glitch

First off, let me say that an ebay rep opted me out of the managed payments program without my consent. I resolved it the same day and am back in managed payments. Here is the problem that I discovered: When I go to any of the eBay sites, other than ...

Technical issues

Android App: Only the most recent 9 messages appear and just repeat over and over to infinity! Desktop Site: Cannot bulk delete messages. Have to delete the one by one or get "oops, something went wrong message" Desktop Site: Seller hub sales chart i...

Can't vary Fragrance on Scent field- why not?!

Title says it all: why won't eBay allow a variation of Scents?

Resolved! Help & Contact is down...???

Go to help & contact and all I get is a blank screen:That's it. Tried several times...same thing. Anyone else have this problem?

Screenshot_2019-10-24 eBay Customer Service.png

Listings gone, store empty

I turned off my vacation setting, yet it looks like my store is empty. If you look to see what I have for sale, it comes back with nothing. None of my items show up in searches. I can access the items directly from my dashboard page, but other than t...