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Current known technical issues - updated as of 8/4/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay.com not loading at all

I tried ebay.com.my.... Photos not loading. For ebay.com, whole site not loading.

Items don't appear on my store

My items don't appear on my store. And my store still empty

ERR_TOO_MANY_REDIRECTS

Over the last 2 days when trying to click on items after being on eBay for a few minutes I get: This page isn’t workingwww.ebay.com.au redirected you too many times. Try clearing your cookies.ERR_TOO_MANY_REDIRECTS So I clear Chrome's cookies and res...

Photos in draft listing disappear after 3 weeks

Hi -- I created a draft listing about 3 weeks ago. Photos were uploaded. I only had a partial description. I saved draft. Today I went back to it to complete and photos were gone---- all 12. In the boxes where photos should be, only gray rectangles. ...

Item Specifics are not fixed & more glitches found!

So I do believe I found another glitch. I'm noticing a bunch of of my women's sweaters are in the Maternity category under women's sweaters. I did not put them there. I've been trying like crazy to update and switch them out of the Maternity and I'll...

Unfair Item not Received affects Service Metrics

eBay PLEASE fix your algorithm/policy for the Service Metrics.You're killing us with counting unfair cases/requests filed against us that you count in our Service Metrics, but that aren't our fault or error. I've had several Item Not Received cases o...

Ebay iPhone app: It says 'offer can't be submitted'

I love the app, but it says 'OFFER CANNOT BE SUBMITTED' on one item for several days now...but the item doesn't disappear. Stays there. A customer made an offer on these earrings several days ago, but they remain there anyway. HOW CAN I GET THIS ITEM...

Resolved! Why do I get "This transaction is no longer eligible for Feedback" on 9 day shipping transaction

HI there....I understand why there is a time limit on being able to leave feedback however I have been stopped from leaving feedback with the "This transaction is no longer eligible for Feedback" error.The order was placed and paid on 2nd Dec for del...

Why Aren't Ebay Packing Slips Correct?

It's so annoying, I print out a packing slip for my customer and not only does it NOT have the sales tax the customer paid, but it doesn't even add up. See examples in photos. How hard can this be?

problem for this year

So sad, so bad so so so for 2019. Easy, sample, awesome is for me. But not. I am so angry. Terrible thing is happened. Every day waste my time. I Think time is money, time is life. i only need to find someone to solve problem but is hard to. This yea...

12/10/19 - STORE OWNERS/SELLERS - TECH ISSUES, COSTS, ETC

Like the many complaints I have read from other sellers, I am frustrated as well with IT/ebay technical issues, long unnecessary phone calls, wait holds, and hours of time to get no where. I contacted eBay a year ago with the complaint that regardles...

scroll feature not working on eBay website

As of a few days ago, the mouse scroll feature does not work on the website. Anyone else having this issue?

Authentication Ticket Mismatched, failed authentication. Return to my original page

Authentication Ticket Mismatched, failed authentication.Return to my original page eBay slapped this message on me 3 times while I was trying to reply to my post.What does this mean?

Tracking Number Scam Beat. (this time)

Recently i purchased something thru a website for a good deal, paid thru paypal, got a tracking number from the seller. The day of arrival, my phone beeped and said package was delivered. Checked mailbox, driveway and front of the house. What the sca...

Residual issue with buyer restriction settings?

I had these checked till a couple days ago. Then remove them and potential buyers are still not able to buy and getting an error.Only way around it has been to end the listing and do a sell similar.Problem is I don't want to pay all these insertion f...