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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

EBAY REMOVED the SIZES I listed on all of my clothing !!! WHAT ???

Their new program (oh no -- not another one) for "helping us" fill in details on items just ERASED all the Sizes on over 200 items of clothing I have listed. To make matters worse there is the usual "threat" that if we don't include all these details...

Well Folks Just Another Glitch To Deal With

I was doing some relistings this morning for clothing that I sell. I noticed that a whole new field has been added asking for all kinds of crazy information Like department etc. In this new field it is asking for the size again so that we have to lis...

Auto Fill ITEM DETAILS make no sense - Driving me nuts

So I list a women's top that is Orange and Gold and whatever and Ebays Auto fill in turns GOLD (which is a color -- not yellow but deeper -- color is GOLD and I want to say gold) BUT Ebay turns that into METAL. Then under Theme it fills in METAL -- a...

Item Specific Size Bug - Filled out correctly but keep getting

This happened in the last hour. I was updating my listing's SKU with no issues until I started getting the error message that "The item specific Size is missing. Add Size to this listing, enter a valid value, and then try again." I tried to update an...

Promotions Not Ending When Scheduled ?

Had several promotions that were to end last night but they are still active ? I run different percentages throughout the week, depending on my sales and was going to have new ones starting today. Anyone else having this issue ?

same day handling time error glitch

my same day handling cut off is 1400 eastern time m-f ,listings are saying: "ships today if paid in 4 hours 20 min (that would be mid-night)anyone else?

Internal application error? What does this mean?

When trying to update ads I am frequently receiving a message "Internal application error" Please try again later. This is very frustrating since it does not tell you this until you already updated the ad and posted new pictures. Funny thing is that ...

Security Code not saving on eBay card info.

My security code refuses to save on the card I put in as my payment method. Paypal isn't accepting it either, or it flat just doesn't work. Any solutions?

add to watchlist isn't working

When trying to save an item to my eBay summary, clicking add to watchlist does not work. This hasn't been working for the past few days. Running Windows XP on Chrome.

Seller’s offers, unable to open” internal error occurred”.

Unable to open seller’s offer...get a message “ an internal error occurred”. I received two offers today, this afternoon and again at 9pm- same message each time.

Is there an issue with photos not showing in listings, but showing in the listing backend?

I’m on the app. Loading photos. I can see them in the photos listing area, but as soon as I close it, they’re not showing in the listing preview. I saved it for later as a draft then reopened it. It just shows squares but SOME are there when I click ...

HELLOOOOOOO!!!! TECHNICAL SUPPORT!!! MARKDOWN MANAGER STILL STUCK!!!!

Markdown Sales down, ALL NEW STUFF PENDING FOR 3 DAYS!! I've called and it was suggested to end the sales and start a new one. Guess what? Now I have over 300 items STUCK/PENDING! Unbelievable that a Silicon Valley company like eBay let things escala...

Regular system updates and glitches

I've noticed that whenever there is a system update, lots of glitches start happening. I've been effected by them and the problem is that these glitches usually affect my bottom line. I can go from regular consistant sales to practically no sales dur...

Seller Hub Not Working

How long will this go on? It has been almost a week since the Seller Hub has registered the correct sales number for the day. Sometimes several days have the wrong numbers. Other pages are not working correctly, including the sales pages.

Bulk Labels Not Providing a Receipt

Bulk labels allowed the correct printing of the two combined orders, but did not allow printing of the transaction for my records. The "Print this list" button and another print button I don't recall the name of were non-functional. I had to copy and...