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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay orders stop update glitch update failure

This is a slow time of the year, but suddenly several days ago orders stopped coming in on Ebay. We have been on Ebay for many, many years and have had a very few days without orders, but never several. Called Ebay today and they said a new update ma...

Scheduled Listings Glitch WTH is Wrong

I never schedule my listings for the future, however, there is a glitch so that it is scheduling them for the future now? Then it says PST when I never chose PST since I have been on Ebay, I am always EST. It says future listings as of this dating 06...

We can't process your payment

Dear Community I cannot buy with a credit card or debit card from my bank.This appears to me We can't process your payment. Please select a different payment method or check your payment details. I am not using PayPal How can i solve this? These type...

Please fix the watch list

It’s been like a month, what’s going on here? I can’t see my watch list. It’s default zoomed way in and I can’t see or do anything and for whatever reason ebay won’t let me load a desktop version. I had to download a completely different browser just...

Sales chart shows higher sale than actual sale

Why has my sales chart for the last month been showing a higher final sale. the latest was i sold an item for 85.99 but sales chart has it at 92.01????????????????

US Shipping Addresses not being Validated

With all the **bleep** that is going on with Item Specifics, let me add another rudimentary problem that should not be happening. Twice in as many months and third in recent memory, we have had orders returned due to non-deliverable addresses. This r...

eBay Seller Hub, Sales Chart and Total Sales Not Calculating Correctly

The last several days the sales chart in the seller hub is incorrect, way off. For example, I had sales of over $600 one day, yet the chart is showing $115. The last 2 days now it is showing me with no sales. This is also incorrect. Help!

Promotion Manager, volume discount , multiple issues

I set up a volume pricing discount (Buy more, save more) with promotions manager for everything in my store "Holiday" category. I thought everything was fine until I went to add more items, and I keep getting the error "Item ID does not match any of ...

eBay Is Moving Items To The Wrong Categories!!!!

I noticed today that eBay has moved all of my polo shirts to "Clothing, Shoes & Accessories, Men's Clothing, Shirts, Casual Button-Down Shirts." They are not "Button-Down Shirts"!!! I'm afraid to even look at what else is broken. I also noticed when ...

shipping cost no longer showing in search results

To be clear, I am a buyer here, not a seller. For years now, when I have searched for "x" item to purchase, a result of "hits" has resulted which I call "search results." For years now, the "search results" page has shown not only 1) the asking price...

Browsing

Same issue as a number of others , i do a search for an item, start browsing/scrolling the results, view an item from the list and when pressing the back button, I'm taken back to the top of the search list instead of where I was at scrolling.

November 1st and Issues All Over Again It Appears

Just to start off, I have 25k listings, sell an average of 2.5 items an hour (more like 3.5 or 4 in the day time) all day, every day, every month all year long and something is clearly wrong on ebay today. My theory is, the fixes they did have in pla...

Mobile & desktop shipping label glitch

Barely even a week since the item specifics glitch, and now you’ve broken the shipping function? This is a very standard continental US shipment - no custom name or extra long address or anything. Just a platform that refuses to generate a label, bot...

Markdown manager not working

anyone having a issue with the markdown manager not working.

Another New Month & still dealing with GlitchBAY!

Come on Ebay you got to get some better IT peeps! Last month glitches! First day of this month Nov. and already starting out with still dealing with more glitches! Sales won't end in Markdown manager. Here it is Friday and the weekend and I'm paying ...