issue with messages
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-15-2020 07:15 AM
Im not able to reply to questions on my items. It gives me an error page saying its not me its them but still nothing since early this morning.
issue with messages
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-16-2020 02:50 PM
Having the same issue. Hopefully eBay monitors these discussions and will fix it.
issue with messages
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-16-2020 03:17 PM
I called them this morning and they said they are aware of the issue and should have it fixed in 24 hours. I said its already been 24 hours. Its still not working.
issue with messages
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-16-2020 06:30 PM
I'm having the same issue. New eBay user, 0 feedback. What a way for them to be treated. They must think I'm a lousy seller.
issue with messages
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-19-2020 06:15 AM
Still having the issue. I was able to respond to someone after they won an item but not able to answer questions on items that are active.
issue with messages
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-19-2020 06:26 AM
Had the same problem for over 1 day. What worked for me is using e-Bay application on an Android phone. Was able to respond to a message there.
issue with messages
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-19-2020 06:30 AM
Thanks for the info. Im old school I like to be on a PC.
issue with messages
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-19-2020 07:48 AM
Going on 3 days that I am aware of.
I have a list of over 25 customers and growing by the minute to whom I owe information and absolutely no way of contacting them.
And of course, no way to contact ebay about this.
issue with messages
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-19-2020 07:49 AM
what number did you call?
I get a recording directing me to the website then it hangs up
issue with messages
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-19-2020 08:02 AM
I have a list of over 25 customers and growing by the minute to whom I owe information and absolutely no way of contacting them.
Have you tried contacting those users directly through their feedback or profile pages?
issue with messages
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-19-2020 08:05 AM
@dilligafentertainment wrote:Im not able to reply to questions on my items. It gives me an error page saying its not me its them but still nothing since early this morning.
I have been getting that error message. The workaround that I found is to go to the feedback page for the person that you need to message, and use the "contact member" over on the right.
A bit of a pain, but at least I was able to message a potential buyer from that process so that they would not think that I was ignoring them.
issue with messages
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-19-2020 08:06 AM
have not, but i will
thanks for the suggestion
