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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

delete logo

I try to delete my store logo but for some reason I click on and i can't delete or change the logo. Before I would click on it and was able to change it. Would some one here maybe help me. thanks have a good day

Drafts being deleted prior to Expiry Date

Anybody else experiencing this? I have reported on numerous occasions. PITA. eBay has not addressed.

Difficulty purchasing certain items

Hello eBay Community,I hope everyone is doing well. I live in Georgia, and I've recently encountered some issues while trying to purchase certain items on eBay. I wanted to see if others have had similar experiences or have any advice. Specifically, ...

EBAY MESSAGES

I BUY WHAT I NEED AND DO NOT WISH TO RECEIVE EBAY MESSAGES ABOUT SIMILAR ITEMS

search results, multi-page, page numbers no longer link

I see the link functionality of the page numbers at the bottom of multi-page search results has been taken away. I was wondering if that was done on purpose.

Trading 20958 messaging error

Hi, I was asking a seller a question about an item and sent an email. Nothing showed in the SENT file, so, I sent it again. Finally, it did show and the seller responded. When I tried to reply, the Messaging Error: Trading 20958 appeared. It looks li...

Resolved! Not receiving some messages from buyers, cancel requests, and sold item notifications in email.

Getting most of them, but some of them not at all. Happening over the past week.

Red Banner "Error on Saving Profile"

Anyone else experiencing this? I am on a MacOS Sonoma 14.5. I have also tried updating my profile via Firefox (which is up to date), but I'm still getting the same evil red banner. Any help would be greatly appreciated!

Email notifications from eBay

Since yesterday I have not been receiving "sold" emails, nor am I getting emails when a buyer is sending me a message - not receiving them on my computer nor on my phone. It started suddenly yesterday when a buyer bought 2 items from me. I received a...

Resolved! Can't add items to an existing markdown sale -- Save and Review button doesn't click

I have many existing markdown sales. All of a sudden, I am unable to add new items to any of my existing sales When I select additional items and click the blue Save & Review button, nothing happens when I click the button. I have been in an extended...

Managed payments is not doing payout on available funds

I have not received any payouts since Sunday. Customer support tells me it is a system problem. I am top rated seller and selling daily but funds not transferring to my bank.

Missing Official Chinese Language Support on eBay US Platform

Dear eBay Support Team, I am a cross-border seller based in China, and I would like to report an issue regarding the language options on the eBay US platform. As of January 1, 2025, the official Chinese language support has suddenly disappeared from ...