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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

problems uploading photos continue

trinton@ebay.combrian.t@ebay.com Hello,When creating a new listing & uploading a group of say 5 photos, the first photo is duplicated in the listing & the second photo is skipped & does not appear in losting. I recall this being an issue a year ago, ...

Volume Pricing in BULK EDIT doesn't appear to be working

I was happy to see that Volume Pricing was added to BULK EDIT. I used it for 10 listings, but it does not appear to be working. Is it working for others?

Unable to follow up to feedback left

I've tried a few times to edit a feedback i left for someone. I press enter and it appears to be ok, but when I check their feedback profile after, my update is not there. Thanks.

Messages not sending

Hello,I have been replying to buyers messages this morning, i got through about 20 messages until i realised none had sent, i have logged it with Ebay technical team who are looking into this, i have no idea how long this will take to get fixed, but ...

Error saving a normal everyday listing

"There was a problem adding or updating volume pricing. You can try again by editing your listing or visiting Promotions manager." The listing has no volume pricing and I don't use it, ever. The item is also not included in any promotions or promoted...

Ebay system randomly over riding my custom Shipping policies on Active Listings to FREE SHIPPING

For the past several months my sales have been going down lower and lower. I used to sell between $700 and $1200 montly, not a ton, but enough to bother. Often 2 to 4 items daily...Not so much anymore. I'm lucky if I can sell a single item each week ...

Bug report: Issue with spanish site when configuring account, links to URL's cannot be clicked

Hi All: For the spanish site when attempting to configure account details, every link URL cannot be clicked, making impossible to configure account settings on spanish site. This happens on firefox 69.0.2 (64 bit) on Firefox and on Edge too. If you s...

new shipping page, what a nightmare

having issues entering ounces, keeps going back to 1, was trying to enter 10 ounces, kept saying 2.96 for 10 oz which I know is wrong, after a dozen tries of updating 10 oz., it finally updated. what a pain.

Software Dev submitting a bug report: Best Offers bug

When I navigate to my Ebay home and scroll down to my Best Offers section, the offers list is inaccurate in that it doesn't recognize any active or expired offers that I have until I select one of the Sort dropdown options. Video evidence: https://i....

Really?? More errors and glitches today??

I'm sorry did I miss the part where we signed on for glitches and disasters every week? Come on. Can we work this out? I've tried buying something a few times today only to get glitched out. So I know this is happening to me too. I better wake up to ...

the home page

how do you all like the new home page. is star wars your favorite thing in the world? well it is not mine and i want it to go by by.

Error message: "email address cannot be used for PayPal Payment" KNON GLITCH ON EBAY

Yesterday when attempting only to update a sale page I was given the notice "email address cannot be used for PayPal payments at this time" I contacted eBay and they said they had some reports about this issue but that it may be an issue with PayPal....

What is wrong with the seller’s profile?

Hello!I often notice that the pages of different sellers look different. This applies to the "Member quick links" bookmarks.In the attachment, page 2 is a view of a regular profile.In the recession, stritza 1 is a type of erroneous profile. What is w...

Resolved! Cannot delete messages from a specific person in inbox

Hello everyone. I have a couple of messages from this one buyer and I can't seem to delete all of their messages in my inbox. I also have other messages from others and eBay, and I could delete those fine. But every time I try to delete these message...

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Resolved! Cannot delete messages from a specific person in inbox

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