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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Page missing error when open any item

I'm getting Page missing error when i try to open any item in Coins and paper money section. (attachment added)Also getting same error when i try to open any item from my watch list. I think this issue is happening only for users from India. Can anyo...

Shipment Past Due Message, After Buyer's Immediate Cancellation...

Greetings @ tyler@ebayOn the October 30th's Weekly Chat, I posted the following & you answered below. As you suggested, I cleared my cashe/cookies & the notification is still there.------------------------------My buyer's order was canceled immediate...

Best Offers are still not working in the adult category...its been 2 weeks and counting....

Where are we on fixing the best offer technical problem in the adult category? No best offers are going through, buyers are still receiving an error message. I have been aware of this for at least 2 weeks. You would think eBay would prioritize fixes ...

Inkfrog open user help / question requests

Long time Inkfrog Classic listing user with zero CS support from, basically being forced to use open to actually make it things work here, any suggestions & real help will be appreciated by me. I've been here too long, goye 21+ years on ebay

Inconsistency iPhone vs desktop re: offers

When responding to open offers on the desktop vs my iPhone, there are inconsistencies that could lead to errors on the sellers part. On the desktop, the "Make a counteroffer" button is highlighted in blue and first; on my iPhone "Accept offer" is hig...

Cmon ebay

Our company has been selling on ebay for some time now. Most of the issues that have arisen due to ebays primitive code/site have not affected our employees ability to efficiently post and thus have not affected us too much in a negative way. That wa...

is there a problem with making a counter offer to the buyer

Hi, I tried three times to make a counter offer to a buyers offer...it just resets to the make counter offer page...it does not send my counteroffer....anyone else having this problem-?I tried reloading the ebay listing page- that does not help.

Resolved! NOT ANOTHER GLITCH ! WILL IT EVER STOP?

I am getting my feed backs but the number amount is staying the same. It is not greatly important to me really but is these things small and large ever going to stop?

Offers and Counter Offers not working now

As of this morning, the offer and counter offer system on my ebay store is broken. I try and reply with counter offers and it just loops me back to reviewing the same offer, the submit button is not working or submitting counter offers. Infinite brok...

All photos MISSING on REVISE LISTING PAGE! Completely blank??? Why?

When I try to revise a listing ALL my photos are missing on the revise listing form page. the center of page where the photos should be is a complete blank section with no way to see or pull up photos? anyone else?

LABEL PRINTING WORKAROUND -- TRY BACK_TO_CLASSIC

Seen on another board -- try the "Back to Classic" version of the new label page for label printing. For a simple one-time workaround you can manually edit the URL of the new label page, replacing new_label with back_to_classic. Original message here...

WTH is wrong with the Ebay "message system" not working/down?

Hi all. This has been happening to me for several days now--at first I thought it may have been just me or my account, but (on the rare occasions when they ARE able to get the messages) I've had several sellers (and counting) comment about the "messa...

Sold item, paid for & shipped, not showing in "solds"

I sold an item that was paid for and shipped this morning, but it is no longer viewable in my sold items.Is this a glitch on my end?Anyone else having this issue?

Cant List or Relist Items on ebay

ebay stopped any listing and relisting items. My account is good, not disabled. I am using Google Chrome as we all know Explorer does not work well in last 6 months. What is going on?

Can't send photos to customer via ebay messages NEW GLITCH?

For the 1st time ever I am trying to send added photos to a potential buyer via ebay messages and I can't because I get a ebay generated pop up message stating---- "In order to send your photos, your recipient needs to be able to receive HTML-formatt...