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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Insert pictures in a listing with variations

When I try to insert a photo on one item, it posts the same photo on all variations. I think I am doing something wrong. Can anyone help? I tried Ebay tech and just got form letter that doesn't help.

Can't leave feedback

I can leave feedback individually but not as a group.

Can no longer search newly listed Antiquarian & Collectible Books by Year Printed

Hi all. First time posting here. For some months now I've been following the Antiquarian & Collectible Books on eBay. Every day several times I scan the "newly listed" books by various years. But since Friday, no or almost no new listings have appear...

Missing email alerts.

About two weeks ago all ebay sold alerts stopped. I have seen this happen off and on before, but not for this long. Are others having problems with this or other ebay alerts?

Resolved! Listings with mixed type face

I noticed that many of my listings have 2 or more different type faces even though I didn't upload them this way. Is anyone else noticing this problem and how do you fix it?

Resolved! List 50 of your items for FREE

Pay no insertion fees for auction-style or fixed price listings. Buy It Now is free too OK? Is this a joke?

Resolved! 'Buy It Now' SOLD items cannot be viewed by potential buyers

When a buyer checks my sold listings, only my auction sales show up. None of my 'buy it now' sold items show up. Also when I do a search on eBay for my 'Buy It Now' sold items, they don't show up there either. I put in the exact title but none of my ...

ErrorMessage 37: "Error - Input data for tag <Item.ShippingDetails> is invalid or missing.

Hi.I'm from Ukraine. Try to use bulksell.ebay.com for upload CSV file with my items. have some problem with shipping service.As I understand - I need to provide right Shipping service fro my country, but... I don't know which option I need to choose....

Ebay

Is Ebay Down right now? I have an issue and no customer support is available.

Promotions Mis-calculating

I set up custom promotions for a buyer and eBay charged the wrong amounts. Obviously 2 cents is hardly a big deal, but it does add up over time and the fact that the wrong amount was charged in the first place is unprofessional. Promotion 1, order di...

Payment

Trying to make a payment to buy something The system keeps on declining every credit card I try to use

Any Tech can please help me 🤦‍♀️🤷‍♀️🥶🥺

Hi I’ve had an account with eBay, probably years. I have a payment on my bank account to this company dated March 12, with the posting payment on March 13, 2020.My acct wandus_mtu25vxyg PAYPAL *MARKETSALE EB 402-935-7733 CA 03/13 $49.25I, Wanda (Wend...

Customer support is terrible, need help please

Quick question if I could please, as I cannot reach eBay other than email, and I'm sure it will be days before I hear back from them. Their phone support is turned off and chat is no longer available so I'm hoping you all can help me ... Thank you in...

Errors on ebay since 3-19-20

I have been having problems with selling for almost a week. I lost one sale because I could not re-contact potiential customer through ebay system. Items are being arbritarily repriced and today none of my items have pay now prices. I did nothing to ...

First time in 19 Years Selling on EBAY, Zero Sales in 11 hours...

Ebay, please get your ebay paypal checkout issue fixed!!! I have more customers telling me they cannot pay with paypal and being I am not part of the new ebay checkout that is my only income. I have $2 Million dollars worth of merchandise on your eba...