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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Need to "verify" self to enter site?? Is this new?

I've been a member of eBay for years. Today when I tried to sign in, the site asked me to "verify". The verification is a stupid thing...sliding a piece of puzzle into the right slot. Is this something new or has the site been hacked?

Technical issues

Seller hub shows that I have 10 listings ending today. However, when I try to open them it shows 0 active. What's happening happening with this. I tried logging out and back in but it hasn't changed.

Resolved! Checkout issues with PayPal

The checkout seems to be down ?? !!Adding username/password in the popup paypal window and the nothing happens just the spinning wheel a few sec.Tried from dif. devices and browsers but with the same result My paypal account works fine from other sit...

I cant check out with paypal

I cant check out an item on Ebay when I select to pay with PayPal. Process hangs after I write down my PP password in "Log in with Paypal" window. Annoying circle spins indefinitely, followed by message "Checking your info...". Im sure My PP pasword ...

delivery in 4 days

Here we go again is this another glitch? now my listings say delivery in 4 days ..I pride myself in getting items in the mail the same day or next but it`s saying in 4 days now...oh eBay pls....

Resolved! eBay rigged a refund after I declined. They said I approved it, which is false.

The buyer said the Cape was defective because it doesn't have arm holes. I replied that capes DON'T have armholes. (Nor were they mentioned in the listing,) and declined the return - the reason was completely invalid. And if they were thinking of ret...

Another Glitch? Yes or No?

Is this another wonderful glitch? On my seller hub it is telling me I have 2 items ending today. When I click on it, it says 0. I noticed this yesterday also. Anyone else seeing this on theirs? False information on Glicthbay's part does not help sell...

I can't delete an item from my listing and it will sell and i won't have it help me

i can't delete an item from my listing, my mother wants it for xmas, so i wanted to take it out, it will not let me, so unless i remove the listing, which is the only thing selling right now, or i sell another item i don't have and get marked down ag...

Ebay Partner network

Hi, I have been approved for the Ebay Partner network but I just get an error page when I try to log in.

Error creating label: Label could not be generated. Internal error.

Resolved! Should Ebay refund/reissue a coupon that did not work correctly on an ENTIRE order?

Here's my case:-I had a 20% off coupon code for an order that had to be $50+.-I put two items into my cart, a $45 pair of boots and a $49 pair of shoes.-After checkout, the $45 boots got this error: "This order was not successful. Order cost has not ...

sold listings/completed listings not showing properly in advanced search

I encountered this issue in March 17 - SOLDS and COMPLETED listings don't seem to show up completely in advanced search. This is happening again and it seems stuff has not shown as SOLD since May 4th. Also, the number of SOLD items actually listed on...

Error creating label: Label could not be generated. Internal error.

Buying and printing Fedex label, ebay says it a glitch on there end. called twice

Listings showing wrong same day shipping time

I recently changed my settings to allow same day shipping with a cut off of 12 noon EST. It's currently 3:20pm EST and my listings say if I order in the next 1 hour and 20 minutes the orders will ship out today. Yes, I double checked my settings, it ...

eBay listing shows different (much higher) shipping charges than what I listed

A few potential buyers messaged me that my shipping charges were so outrageous they wouldn't think of purchasing from me. The shipping charges I listed were based on eBay's calculator and were reasonable. When I checked my listings the charges were c...