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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Sales Data Blank for October 12-14

I had several orders between October 12th and Octber 14th which are showing up in my orders list but are not being included in my Sales list. Something is wrong with the Sales Data under performance tracking.

Resolved! free shipping glitch WHY CAN'T EBAY FIX THIS?!?!?!?!?!?

I have been dealing with this for at least a year or more. Whenever I list something on eBay and offer free shipping and post the listing, on my next listing the free shipping box will be checked!!! If I list a different item in a different category ...

Resolved! Sellers - Sold items not showing in 'Awaiting Dispatch'?

Hello there, I wanted to know if anyone else is having this issue.I've seen about the recent issues with people not being able to purchase things on eBay and they are working to fix the issue, but is this also spreading to some sellers?I have had mes...

Watch List adding notes to items delayed about 24 hours

When I add a note to an item in my watch list and click Save, the note is there. If I refresh or reload the page, the note disappears. The note finally reappears about 24 hours later. This happens with both Chrome and IE11. Using Chrome ver. 77 or IE...

Listing Page Formatting Problem

Hopefully, someone at Ebay will get this, because I'm not calling in for it.... There is a formatting issue when a seller lists a new item. Under Category, the line of type that says: Suggested categories Recently used categoriesSearch categories Bro...

ITEM SPECIFICS: still not able to relist

It's been several days. Has anyone requested a credit? If so what was the response?

Internal Application Error? Anyone receive this message when updating ads

Sometimes I reveive the message Internal application error . Pleas try again later when updating ads. This is frustrating since I go through the whole procedure to update the ad and sometimes update pictures and the message comes up when I try to ent...

internet explorer 11 doesn't work with ebay

Can't login into my account with internet explorer 11

Something odd just happened. It says that I left feedback for a sale that just happened but I didn't

This is a first. The last 3 feedback that is showing that I left for buyers have all been the same however I didn't actually post any. So weird!! I just boxed a sale and looked back over the last week or so and the icon for "left feedback" was alread...

Unable to add to cart, remove from cart or save for later only 4 items in cart

I currently have 4 items in my cart. They are all for Ebay shipping supplies store.I was trying to decide what I wanted to get with my coupon. When I finally decided I went to delete the 2 I do not want. One item deleted. I went to delete the second ...

Anybody have problem loading photos?

Is it "just me" or is EBAY having another glitch? I have not been able to load photos in new listings.

Invoice

Can't see my invoice

OMG DOES ANYTHING ON EBAY WORK!!!

My sale was supposed to end at 3:30 today - WELL - its PENDING! What the heck is that?So, all of my items still has the sale price.item specifics is all messed up - now markdown manager Does ebay even know what the heck they are doing anymore Sellers...

Resolved! Watch List problems

Drop down menus for "status" and "sort" are not functioning at all.Also cannot get to page 2 of the list. Been this way all morning.

Fedex Labels will not automatically adjust to fit paper

For the past week or so Fedex labels will not adjust to fit my labels. I have tried making adjustments on my end, but they will only print as portrait. Because of this every Fedex label is now using two labels instead of one because it is printing in...