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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Trouble printing shipping label

I cannot print shipping label from windows 10 or from iPhone with current ios updates. Karen

Return cases are not being updated as shipped

I have 4 returns currently open and all of them say waiting to be shipped. I called eBay to close one that had exceeded the time allotted for the return. We then noticed that all 4 of them had actually been delivered several days ago but none of them...

Ebay messages regarding coupon offers disappear.

Ok so I will get an ebay message regarding a sell offer where you can earn a coupon and sometime after accepting it the message will disappear. Not only will it be gone from ebay messages but also my email. I never delete any messages anywhere just i...

No emails from Ebay since 01/01/20

I have had no emails directly from ebay since the start of the new year. I usually always get an email from ebay informing me of a sale, but have had none. The only emails I've been getting for sales since 01/01/20 are those from Paypal confirming th...

HTTP_STATUS 403 Error From EBay EPS When Posting Picture To Listing

How do we fix this issue? Any help would be appreciated. We are using M2E pro to manage our listing and their team had previously opened a case with eBay dev support regarding these issues but there wasn't any solution provide. It was confirmed by th...

Resolved! PayPal checkout integration broken by recent rolling update

(I already posted this under "eBay Community > Buying and Selling > Member to Member Support" and under "eBay Community > Discussion Boards > Buying & Selling > Payments" before I found out about this monitored-by-Ebay "eBay Community > Discussion Bo...

Resolved! Unable to delete from Inbox

When I try to delete certain messages from my inbox I get an error : Oops. Something went wrong. Please try again later. Have tried at different times and still same error. Some messages from eBay and some from buyers / sellers so not just a single s...

Not searching

I am unable to search on eBay for the past few days. Not sure what’s wrong.

Help! Baby & Toddler Clothing - NO Item Specifics in listing form??

So I know everyone is talking about the many, many new item specifics, especially in Clothing, Shoes & Accs, but I don't see anyone else mentioning the problem I'm experiencing, which is the exact opposite. Maybe it is just me and I'm missing an easy...

WHY did you remove gender catergory in baby clothes?

My baby boy clothes sales have dropped off dramatically. Please put the gender category back. People want to search by gender. The are 100 times the amount of girls clothes as boys clothes in the baby category. Boy clothes listings are getting lost. ...

FACEBOOK LINK

sending error page 95% of the time when u hit the link button

Report an item

For months now, going back to at least October 2019, the "Report item" does not work if you are using Firefox on an IOS machine. I am using Firefox 72.0.2 on an IMac operating Mojave 10.14.6. None of the pull down menu's work so one can't report an i...

Newfoundland State Of Emergency/Postal Delays

We have had a State of Emergency in Eastern Newfoundland for the last seven days,the airport has been closed for eight and the post office for seven days.This has been the top National news story(Canada) all week.Why are sellers still receiving notic...

UK (L)user can only login via ebay.com (Please Verify Yourself) - I'VE HAD ENOUGH!

Had enough of the technical issues with trying to use this companies site - Anyone have the UK telephone number? I need to get in contact with a seller and CAN'T USE THIS SITE! Keeps asking me to"Please Verify Myself" even after logging in and using ...