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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I can't edit an invoice in Google Chrome

I am trying to send an invoice in Google Chrome so I can combine shipping and every time I try to edit any of the fields like price or type of shipping it won't let me. It just flashes and I have to click the drop down arrow again. Over and over. I w...

Watchlist NOT working & eBay shipping labels to request carrier pickup

(and... eBurton, I've seen your responses to others who have had this question re: watchlist issues and, sorry, but your advice is has not provided a solution. The others have all said this as well). Need a solution or to wave the red flag here for e...

Can't access Windows 10 Pictures Library when creating new listing

I finally just upgraded to Windows 10 and am having difficulty managing my thousands of photos in the new OS.By default, Windows 7 would allow you to easily arrange photos in your Pictures Library by month. They would also be sorted by month in the b...

Not receiving daily emails for saved searches

Anyone encountering similar problems? I am have been subscribed to receive emails for my saved searches for the past 3 years. They used to come in at about 9am Pacific daily without fail (I used to get 40+ emails per day for my saved searches). A mon...

Changes to item description text format when cut and paste

I generally use cut and paste from a word document into item description space.This evening my line spacing is not retained when I paste into description. Advanced editing doesn't show any way to change spacing to match the paragraph of text I retain...

USA registered user (me) is redirected to ebay.de when attempting to add tracking number for return

Have a customer in New Jersey USA who ordered the wrong part. The customer started a return and accepted a replacement with the correct size item, customer can keep the original item. I purchased a shipping label directly from the return case. Instea...

ebay create lable

Sorry we're not able to process the label at this time, please try again later. getting this message for a week !!!hua-wei revenge ????

Unable to Delete off Summary

Previously, while trying to delete items off my watch summary, I got the error message to try again. The last several days when I hit the delete button, nothing happens. No error message but won't delete either. I have tried on more than one computer...

why am i getting continuous security code texts?

I have gotten literally 46 security code texts to sign into my account in the past 11 minutes that I did not ask for. I did not respond to any of them and it finally stopped on its own.

Resolved! Unable to delete items in WATCH LIST...

MANY ISSUES: Never receive any acknowledgments to this issue but let's have another go: Have not been able to use eBay efficiently for 9 months! 1. Cannot click on any photo other than initial one for viewing, close up or otherwise. In addition ebay’...

developer.ebay.com API sample or detailed page is not working

I been trying the last 5days, no luck of accessing this page. Always getting error. https://developer.ebay.com/api-docs/sell/finances/resources/transaction/methods/getTransactionSummary

delete messages

there are several messages that I can not delete no matter how many times I try. it says "oops something went wrong. please try again later. How do I delete these messages?

Can't contact Member. Error: "Oops! Something went wrong. Please try again later."

Hello. I am trying to contact a seller. I have been trying on different browsers, computers, everything, and I still can't get to contact the seller of an item. I only get the error message: "Oops! Something went wrong. Please try again later" Can so...

30 Day fixed price listings, gives you 29 days instead of 30 days?

Anyone else have this problem?? It started today this problem 2/7/2020

Can't pay eBay with my credit card

Notice from Credit card company this morning that they deactivated my card due to suspicious requests - - from eBay. I have been trying to make a payment - have to put in my Credit Card again - can't get pass buffering circle. Something is going on a...