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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Trouble deleting messages

Especially trying to delete a whole page of messages at one. It says something went wrong. Sometimes I can delete a few at a time, but then sometimes only one at a time.

Promotions aren't being activated

Hey Ebay, Don't let your sellers see that their promotions aren't being activated either........ Here's a picture from a promotion started on 10.14.19 and I edited it to add a few new listings to it, but the listings I added to the current promotion ...

Transactions showing up on PayPal but no history in my eBay

I have had serval transactions today come through on PayPal. When I went to my eBay to create shipping labels there was no record found. I cannot even contact the buyer because I have no contact information due to not showing up on eBay. All I have i...

eBay Feedback responds We ran into a problem. Please refresh the page and try again.

When I try to leave feedack on the Leave Feedback page after 8 items are shown it downloads the message "We ran into a problem. Please refresh the page and try again." - many, many times for the next 100 plus items. It has been doing this for several...

No visuals)

Tried shopping today. NO visuals available. Do I stop shopping on ebay?

Can't print item cost and shipping paid on packing slip

Seller Hub is behind in money totals by a couple of days

Seller Hub is behind in money totals by a couple of days, and the numbers generated reflect 5 days for the 7 day total that is evaluated--That makes sales comparison percentage, and all other totals off, because the original 5 day number is off 2 day...

"Mobile-friendly checker" Issue

For weeks now. in each listing new or relist, when I check the "mobile-friendly checker" I get no descriptions and usually only the title in very small print. The past 2 weeks within certain categories there is no wording in the "phone"...And suppose...

Listing unisex shoes

It seems the category for unisex shoes is missing, and the ones I have listed with variations all say "men's shoe size is missing". It won't let me relist or revise these.

My auctions are not relisting the automatic 8 times

My auctions are not relisting the automatic 8 times, forcing me to use up my free insertions in my store for the month relisting them over and over. I had to call 5 different people on the ebay help line before anyone could tell me if it was still po...

My Sellers Hub has not updated since Sunday

My Sellers Hub has not updated since Sunday. My sales numbers for the week are extremely low even for the depressed sales I have experienced since October 15, 2019.

Seller Hub daily sales incorrectly listed as $0

Hi, one of the things I have noticed over the past several days in Seller Hub is that my sales for the day are listed as $0...I have typically had at least one sale every day. The last sales that are showing in the graph are from the 22nd. I would al...

Seller Hub numbers are still inaccurate

Hi, eBay for Business advised for me to come here and report that my hub numbers are still inaccurate. They show zero each day even though I have sales. This has been off for a while for me, and not just the several days that you report from others. ...

Photos randomly disappearing from listings

New issue as of today 10/23... relisting or editing listings and random photos are missing from listings. Red triangle where photo has been corrupted or disappeared. All happening on listings with random IS missing. I am fixing things like length, st...