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andrew547
Trailblazer
Community Member since ‎07-19-2017

User Statistics

  • 438 Posts
  • 1 Solutions
  • 375 Helpful Votes Given
  • 1025 Helpful Votes Received

User Activity

Buyer opens INR for package in transit then insults me. Thoughts?

07-11-2020
So USPS had a batch processing error over the holiday weekend and multiple packages were delayed. This package is delayed 2 days and is scheduled for delivery today, per tracking. So naturally, a buyer opened an INR case, then got belligerent. Any th...

pointing out a software error/glitch

07-06-2020
Buyer opened INR case which was closed almost immediately because tracking indicates delivery. I assume the process was automatic and no person actually "stepped in". There was an error though. In the "Case Resolved" notification, I received the foll...

INR for...wait for it...

07-01-2020
Well this is new. A buyer opened an INR case because the post office has his package, but he wants it delivered to his house. He chose a post office hold for pickup when he placed the order. Now, as if by magic, his package is available for pickup at...

A buyer sent money unsolicited directly to my paypal. Did I handle it right?

06-24-2020
A buyer had trouble with an item they ordered. It wasn't my fault, but I issued a partial refund anyway because it seemed like the right thing to do in this case. A few days later the buyer sent money directly to my paypal account with a note that sa...

Ebay opens cases for sellers? This is news to me...

06-22-2020
I posted about this return last week. Buyer opens return request. Doesn't return the item. 45 days go by, then ebay sends me a message to either refund the buyer or open a case. I do neither, of course, because the buyer never returned the item. I di...
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