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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay glitch cheats us on sales tax when seller refunds on shipping

Since last June 1st, eBay has been charging sales tax on all purchases delivered in NY State. The state also requires charging the tax on the shipping cost. eBay is collecting the tax. The seller is not involved. But if the seller refunds part of you...

Heads Up: sale notification e-mails not coming through

For at least 2-3 hours now e-mail notifications have not been working. Make sure to check your orders page so you don't miss anything.

ESTIMATED DELIVERIES GLITCH

Estimated deliveries based when buyer has paid, are out of sinc

Only 1/3 of Sold items showing for 90 days?

In the past few days, my items sold list is showing about 1/3 of what I have sold in the last 90 days. I also check archived and nothing showing. Anyone else having this problem? I have avoided contacting Ebay, hoping I would find an answer here. Ass...

Washington Incorrect Sales Tax

It seems that eBay is incorrectly collecting sales taxes in Washington on certain coin and bullion purchases that are EXEMPT from sales tax. Beware the added cost. Ebay might want to read WAC 458-20-248 and the states own website. https://dor.wa.gov/...

Your listings may not be visible to buyers in other countries! Better Check and report!!

Just realized a huge gaping wound that has probably been bleeding for a while...I currently have 289 active listings. Almost all allow for shipping worldwide through the Global Shipping ProgramNone of the listings are controversial or restricted for ...

Return overwrite?

Hi, recently I had to return an item to the seller and after printing the return label I had to email it to my sister to print since I have no printer. Afterwards, I realized I didn't have the tracking number and being new to eBay, I wasn't sure how ...

International Search Results are inconsistent - Listings often don't appear in other countries

International Search results inconsistent across all countries

No email from EBay to say my item has been sold

Hi. Having logged on to my account I’ve noticed that one of my items sold two days ago and payment has been received through PayPal. However, I didn’t receive the usual email from eBay to say it had been sold. There’s nothing in my junk folder either...

this is what i get when i try to edit a listing

Hmmm...can’t reach this pageTry thisMake sure you’ve got the right web address: https://signin.ebay.comSearch for "https://signin.ebay.com" on BingRefresh the pageDetailsReport this issuePrivacy statement

Resolved! App desaturating my photos as of today. Why?

Every new listing photo I uploaded today via the iPad app, which I always use for everything, seemed to strip the blues & reds from my photos leaving them grey & orange. After spending hours photo editing my photos, I was quite frustrated to find tha...

Problems issuing partial refund on return?

Anyone else having trouble with issuing refunds on returns? I am trying to partially refund a buyer (who USED a lip gloss and then returned it with the tip disgustingly covered in product and skin flakes, but apparently i'm required to give them back...

eBay Glitch- Extreme IT failure and negligence

eBay Management and Community, First of all, Happy New Year! Wishing all of you continued success and profitability in 2020. While I have been a seller for nearly 10 years, 2019 has been nothing but extreme frustration and disappointment. My business...