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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Internal error to the application.

Internal error to the application. Have been reading some very old posts about this problem from up to 2013 but I am busy trying to use the ebay bulk edit and have 32 out of 500 that can't be uploaded due to this error but I have looked through each ...

Why can't shipping be consistent?

Another example of 2 dueling messages on ebay....... Expected date of delivery (shown to buyer), estimated date of del shown to seller......brian@ebay

All Cancelled Orders, still say SHIP NOW Past Due

To eBayRE GLITCH ON CANCELLED ORDERS in My eBay page ...Not Selling Hub.IF in selling hub, click View My eBay Selling under Selling Tools.In Both of my accounts ..ALL cancelled orders that have been refunded and closed, still show Past Due To Ship..o...

Estimated Delivery Date is Incorrect

My estimated delivery dates are incorrect. I have 1 day handling time and either first class or padded flat rate priority mail. I looked at 3 listings for First Class and 2 said 12/17 and 1 said 12/18. Priority mail is the same either the 17 or the 1...

Sales not ending on time

Anyone else having a problem with their sales not going off as scheduled? I have my sales scheduled to end at 3 A.M. ET which leaves the 2 hour window that they say we should have before relisting them but by noon time they still haven't ended. What'...

Report a listing platform doesn't work--ebay doesn't want complaints?

Tried to report a seller for what I feel is deceptive, but reporting links #1 are very restrictive as to categories and reasons, and #2 DON'T WORK! So, I don't think ebay really cares about much of anything anymore except raking in the commissions an...

Filter option: only delivery

Hi, is there any way to search only items with delivery option? To exclude collection in person. Tnx. Danijela

Froo Server

Anyone know how log the Froo Server has been down?

My Watch List "Notes" Disappear by themselves

I type out a note for an item I'm watching in my watch list. I press "SAVE" and the note appears to be saved and shows up under the item. When I click on anything else the note then disappears. I trust I'm not the only one who has had this problem. T...

Resolved! Sales tax not itemized on invoices?

Experts, Today I completed a multi-listing sale to a buyer in California (I also live in California). I did a "send invoice" (to adjust for combined shipping) and noticed that on the copy I got from eBay that the sales tax was not itemized (even thou...

How many work-arounds do you do because of ebay?

A previous issue just made me step back and wonder my methods for many things within ebay. How many of them are actually because of glitch work-arounds or just straightout bad ebay implementation or functionality? I'm sure if I add up all the time I ...

shipped item delivered but still shows as shipped only

I shipped a multi purchase order of 4 items to a buyer in the same package. Two of them show as delivered and two of them still show as shipped even though buyer received the order. How do I have ebay show them as delivered?

Why are you charging taxes for a used item that has sold?

So we get to pay double on taxes. Once when we pay taxes on items purchased new. Then 2nd if and when we decide to resell the used or pre-owned items on ebay we get to pay the taxes again... right?? And you (ebay staff) and Paypal automatically deduc...

Fast N Free - Excessive Delivery Times

We are experiencing an issue with listings displaying excessive estimated delivery times which is resulting in the loss of the Fasn N Free logo and Guaranteed Delivery. This happens randomly and sometimes several times per day. The estimated delivery...

What is up with the horrible interface for creating a listing?!?

Selling on eBay is a minefield of bugs and issues that cause oceans of time to be lost, and all I'm trying to do is use the basic text editors and fields provided on a platform that has had 20+ years to get it right...?1. When you do a "sell similar"...