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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ready to give up on E Bay selling

I have been selling for over 20 years and have been thru it all with E Bay and their changes to better the site!!!! YA better for E Bay a pain in the rear for sellers and more time wasted for a seller listing items. I have used an I Phone for many ye...

issues after opting out of some eBay partners

Issues after opting out of some eBay partnersWe had previous sales at least once a weekRecently we went a full 3 weeks without a sellWhen we contacted eBay about this,they responded by telling us they would refresh our account & see if that helpedWe ...

Can't log into ebay!

Several of us cannot log into our ebay account. We get errors. Can someone fix this? Thanks.

cannot pay for item

I choose to pay using paypal, the paypal login window opens and I sign in but my cards are not there, it asks me to add a card. I already have 3 cards in Paypal. I choose to pay by card and enter my card,Sorry, we can't process your payment. Here are...

Manage Active Listings Page

The " Manage Active Listings Page" has had an issue for a week or two, it loads very slowly, makes the hard disk go crazy, and sometimes Edge will show a notification about a Long Running Script, or that "Ebay is Not Responding, Recover Web Page". Ed...

odd issue

Anybody have technical issues today? Went to print out the shipping label in the early afternoon, would get "ooops, something went wrong"," please log in", "this item does not belong to you" After several attempts, was able to buy a label, but it wou...

Resolved! Using Account while Overseas (Military) got my account suspended

I've been stationed in Belgium for 2 years and haven't had much issues with using Ebay with my military APO box, but recently every time I log in, I get notices that my account is under unusual activity (IP address is overseas, I get these flags all ...

Paypal not staying logged in or preferred way of payying on Ebay app

Is anyone else having problems with having to log in every time you go to your purchases (even if there are multiple items ) I have to log in to pay for each item?? only started doing it a few days ago. I have re-linked my paypal/ebay account. Have r...

Viewing of Purchase History not available.

Encountering the message "Sorry, we couldn't complete your request. Try again later." when trying to view the Purchase History. I've tried different browsers, and clearing the cache. Anyone else experiencing this issue?

Message stated "Item Quantity not Available"

Just had a Buyer tell me that when he went to pay for an item a message popped up stating that the "Item quantity was not available" well he was only ordering 1 item and even if he wanted more, there were 10 available. The payment DID go through and ...

Promotion: Volume pricing "BANNER" not visible for my auction visitors

Hello, I have enabled "Volume Pricing" on my auctions, and whenever I used promotions before like "purchase for more than 99 USD to get free shipping" at the top of the auction there was "banner" with red letters saying that there is this promotion. ...

Resolved! Technical problem

For some time now I have been experiencing being unable to reply to questions being asked by potential buyers about the items I am selling. For some reason in my message board when I try to reply to a question it fails to send, this has happened seve...

Not accepting payments for 2 days.

I’m having issues with payments going through. I’ve used 6 different credit cards. I’ve had other people use their accounts and payments aren’t working. All cards have credit available. It’s been happening for 2 days now.

What is Going on with Thumbnails Not Showing Up in First Gallery Pic

The little wheel/gear thing just keeps spinning around...occasionally the pic will finally show up, but by then a potential bidder has hit the back button -- It's been going on for days. Please fix, ebay...

Chat function is not emailing chat transcripts that I would like for reference...

The email function for chat transcripts was working just fine over the weekend. When I tried to get in touch with agents today, it did not email me the transcript after the chat was over. I resorted to copying and pasting the whole thing. This is rea...

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Resolved! Using Account while Overseas (Military) got my account suspended

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