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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Missing Sales on Manage Order Screen....

Has anyone else made a sale, received a confirmation from PayPal regarding the Payment but nothing from eBay? To add to this the sale is missing from My eBay "Orders" page as if it never happened. This was a sale that happened today not and old sale....

Shipping label

I have been trying for days to retrieve a shipping label from the seller but when I click on the link it gives me an error message cant process your request due to technical errorPlease help

Misdirected links in Ebay emails

I list and sell items on Ebay.co.uk but when items are sold and I am sent an email that contains a 'print address label' I am taken to the Ebay.com webpages and so the next message I see is that I can't create a postage label because the item was lis...

Request Total on a combined order with a discount, still causing issues

I had an order again that the buyer COULD NOT request total to allow me to correctly adjust the combined shipping because the order had a "10% off if you buy 3 or more" discount. This is still one of the most ridiculous restrictions present on eBay. ...

Resolved! 12/3/19 Buyer not able to check out ebay telling them I don't ship to Minnesota, I do

There is now a glitch telling potential buyers that I do not ship to Minnesota, I do and only ship to the US. According to the lady I talked to this has been going on for 2 days which might explain why I have had no sales for the past 2 days. Has any...

Store Category Codes.....Help!

Hi all, Does anyone out there know where to find your store category codes? I'm trying to set up the File Transfer upload files, but no surprises the support documents are missing so much important info it's literally guess your way through it or dig...

Handling time is messed up

I offer same day shipping but my cutoff time is 6:30 am Central time. But I happen to notice my listing today say that if paid for in 19 minutes (9:00 am Central time) that it would ship today which is absolutely wrong. I even double checked my listi...

Cannot upload photos to listings

When I attempt to "add photos" my clicking on the Add photos box, nothing happens. Windows 10 Chrome Browser. Anyone have any ideas?

I Can't begin a campaign.

Hey guys. On the 1st of Dec. I begin Promoted Listings about for 200items. Nothing happened for 24 hours. On the 2nd of Dec. started a new promotion at about 60 items. Again nothing happened (I mean couldn't watch my promoted listings any message abo...

I can't reply to posts. I am using macOS Catalina which is proving to be rubbish on sites

Whatever its merits, macOS Catalina is a headache let loose on the Internet.

Do we have another glitch?

Since last night eBay has logged me out about every 5 minutes. I never log out except to switch ID's. But browsing and posting it's logging me out constantly. Anyone else getting this?

Managed Payment Tech Issue not really a tech issue

Apparently if you are ebay manage payments you cant list in certain categories. Even though I had an item listed for about half a year, when I went to revise the price..it told me that "Ebay managed Pay" cant allow the item to be listed. But it was a...

eBay app

I can’t download eBay app

Resolved! Clicking watch, or add to watch list, both do not do anything.

Clicking watch, or add to watch list, both do not do anything. This is second issue to occur today. First it will not show more than 1000 items of a search that gives 1309 results. Reported that one by phone.

Can't do Cyber Week 10% off Sale

Went to promotions and set up a 10% off sale for most of my items. Set it to launch now and end a week from now. Here is the copy and paste from the promotions page, it just says "Pending". Pending what??? The start time has elapsed... Status Offer n...