Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Technical Issues

Hi Brian and Alan - love the podcast! One thing I would love to see added to the Seller Hub is a link marked "Report a Problem". It would be great to be able to report a glitch to the coding team. Once a problem is reported it could be placed on a ch...

See sellers other items link coming up empty

Anyone else?

orders page incorrect

None of my orders from yesterday are showing up. I know that I sold several items yesterday but they are not under orders nor do they show up in the unsold or active areas. They are in limbo somewhere. Is anyone else having this difficulty?Thanks,Jan...

Major issues with ebay saved searches - not syncing

The App is screwed up.. It is showing saved searches I deleted then it crashes and takes me back to main window... I have tried uninstalling and reinstalling the pp and clearing cache and data in app and web...even reinstalling an older app version.....

It looks like there's a problem with this listing. Gallery URL has '<' or

I can't create my listing because this message keeps apprearing. I uploaded my photos the same way I have done for years, why a problem now? What does this mean? I enlarged my photos over 1600 px and still receive this.

Where did these geniuses move the Manage Shipping Labels page to?

Can no longer find it in seller hub; any article that included a hyperlink to it sends me to the Ebay home page. I can no longer find a way to void unused labels (that expired before I could print them due to an eBay glitch). So continues a mind-bogg...

EBAY ANNOUNCES THEY NO LONGER SUPPORT INTERNET EXPLORER, PLEASE USE CHROME OR FIREFOX

Well, I'm making the announcement for them. Why? Because it's ridiculous to have this go on for a month now with absolutely nothing from Ebay. It's pretty obvious that Ebay decided it's not worth the trouble and expense to fix the IE issue with Ebays...

Error When Leaving Feedback

Anyone have an issue leaving feedback as a buyer? I get the error "Oops! Something went wrong. Please try again." for every single feedback I try to leave. Anyone figure out a way around this bug, or is this something we are going to have to wait for...

Resolved! Aren't massive power outages in 29 California counties a "technical issue?"

There has been no announcement board alert from eBay re: the (starting tonight) planned PG&E power outages in 29 California counties. The text I received from PG&E says cell towers may be down as well. We are told to prepare for an outage lasting as ...

Item Condition filter outright MISSING

I've noticed this more and more of an issue over just the past several days: When searching for computer parts, I like to search for new old stock (so new or open box). Problem is, when I click on the SEE ALL under the Item condition filters.... The ...

Where is Ebay UA.

Hi to everyone.I'm located in Ukraine and bought glasses through a mobile app.After getting them in the local post office I understood that it is fake.I tried to open a request, but it is a very fun thing that can't open a request because it where bo...

Can't upload photos to Listings- Keep getting Internal Error Message

Can't list anything. The image uploader is taking forever and then it gives an internal error message(SD009). No way to contact customer support either because they don't open until 8am EST....

Uploading photos

Can't upload photos for about 2 hours now ! Very frustrating. It's afternoon in Europe and I can't work !!

VARIATION DETAILS MISSING ON NEW CSV

In the last couple of days, the information in the .CSV file for Orders Sold has changed. Now it is missing the Variation Details for multiple-variation listings. Normally this field includes size, style, color information, now it's just a long numbe...