09-20-2020 11:47 PM
Hello all im currently getting error messages trying to log onto the ebay app since sunday afternoon?
ive turned my phone on and off which has done nothing and also deleted and re installed the app which again has done nothing.
anyone had the same issue this weekend?
09-21-2020 06:47 AM - edited 09-21-2020 06:47 AM
Are you able to sign in to your account on ebay.co.uk using a browser?
If so, that would indicate a problem with the eBay app. Are you using the latest version for your device?
If you are not able to sign in using a browser, that might indicate a problem with your account (or possibly that you are using the wrong username or password).
[I see you have already posted on the iOS board -- if the issue has to do with the app someone there may be able to help]
You may also want to post on the UK boards in case the problem has to do with local issues:
https://community.ebay.co.uk/t5/Discussion-Boards/ct-p/13?nobounce
09-21-2020 10:36 AM
yes I can sign into my eBay account on the desktop computers just literally the app will not have it.
contacted eBay and they say it may be a problem
There end but the guy sounded a bit unsure to be honest.
I’ve got the iPhone 11 and the latest update has been done and the eBay app has been deleted and re installed etc nothing still.
ill post it on there sure.
Thanks for the reply