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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Revision screen change and there's no option to edit any of my variations

My revision screen changed and there's no option to edit any of my variations. I haven't received any response back from my email (over 24 hours). Does anyone have any suggestions? HELP!!

Auto Accept / Auto Decline issue

Hi,We've been using the same values in Auto Accept / Auto Decline for a long time.. Example;Accept offers of at least: $1000.00Decline offers lower than: $1000.00As of overnite, We are now getting an error when revising listings directly thru the eba...

Account issues: Old eBay mixed with new ebay

Why would I get this when I click the Link " News and FAQ" in Sales Report Plus?Be sure to check for announcements here! We'll be posting important information, including data or system-related updates. PHASE 1.5: NEW Sales by Category and Sales by F...

Why Is Ebay's Site Not Encrypted?

The URL address shows Https:// yet at the side, it says ⱷNOT SECURE. Needless to say, this makes me very nervous about my personal information with all of the data breaches going around. When will this be fixed?

A few of my variation listings are still glitched. How do I fix it?

A few of my variation listings are still messed up. I went in and revised the listing just a few minutes ago and when I go to the listing the quantity for all my variations is the same quantity, even though my quantities are all different. The quanti...

Stamps.com

Cant connect and upload orders. Stamps.com says its ebay. Cant call ebay because they for some reason cant talk on the phone. Can anyone help me?

Seller hub not working at all

Anyone else having issues? Keeps saying “We ran into a problem, but we’re working on it. Please try later” WTH? Been a few hours now I can’t do anything! Ugghh

Printer now printing sellers copy on shipping lables

So I use my HP printer for shipping labels there are two sticky back labels per page. All of a sudden it's printing out a seller copy which I do not want, it's a waste of a label. Any way to reset it to not print sellers copy.

Checkout Problem

I tried to pay for a Buy It Now item but it didn't work. My bank account and PayPal balance have sufficient funds. I tried using my bank card, PayPal, adding the item to the basket, using different browsers, using different devices, refreshing the pa...

Best match/newly listed/ending soonest drop-down CANT LIST ANY THING TO TO SEE LOWEST PIRICE

Inventory numbers mysteriously inflated!!!

I just had a situation this morning where my quantity numbers were inflated mysteriously! I have been a Power Seller for almost 20 years. I have an ongoing listing with variations and this morning someone bought an item from the listing. When I went ...

Markdown manager page "Not Secure" so won't load picture

So when creating a sale using the Markdown Manager the web address bar shows the pages to not be secure. I tried on Mozilla Firefox and Google Chrome.I've tried changing every setting to allow access but still can not get that grey padlock with a war...

Stamps.com - eBay not allowing my Stamps.com software to connect

ME: HELP PLEASE!!!! Stamps.com says you are blocking the connection. They said that they are trying to connect and can't. PLEASE HELP THIS IS COSTING US TONS OF TIME WE DO NOT HAVE. HELP PLEASE!!! eBay: Hello Gary,Thanks for contacting eBay customer ...

Can't revise variations (models) in my listing

Is anyone having issues revising variations (models) in their listing?? The revision screen is completely different then in the past and there's no option to revise pics, quantity, price, etc. Anyone have any insight??

Please Verify Yourself Every Time I Sign In 4'14'20

I can't be the only one this is happening to, but the most recent discussion is from October of 2019.After successfully logging in with my user name and password, I am asked to identify myself by using the captcha tool. This is the case with differen...