Report eBay Technical Issues
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Forum Posts

Is there an issue with how eBay calculating USPS Rates?

I’m dreading to make that call to eBay. More often, the agents are poorly trained, read from scripts, etc… Generally, they can’t problem solve. I'm hoping someone can add some input. Anyhow, in one of our stores, we generally charge a flat rate shipp...

Sales Tax Bug

Sales tax is being rounded up to the next penny instead of rounding to the nearest penny. 5.46 x .07000 = .3822This should be .38 tax, but the system is rounding it up to .39 This requires an accounting adjustment to correct and balance accounts.

User avatar by Thrill-Seeker
  • 768 Views
  • 12 replies
  • 2 helpful

Global Shipping Program Broken/Not Working?

Hello, Is there some problem currently with E-Bay's GSP? I have an international customer who says they haven't received an invoice from E-Bay. E-Bay usually sends these automatically, because GSP sets the sellers shipping price. Further, if I click ...

User avatar by Trailblazer
  • 343 Views
  • 5 replies
  • 0 helpful

Deleting an item from Watch List

Lately, when auctions have ended and you get the message “Item Is Not In Stock,” you had the option to “Delete Item” from your “Watch List.” Now “Delete Item” will not work. Anyone having this problem? Thanks.

Can't access eBay via Firefox

March 2019, I could not login to eBay using Internet Explorer so I switched one computer to Firefox, and the other to Chrome. Today I can't access eBay using Firefox - I get an error message - although on Feb 29th all was working fine. Fortunately, C...

Seller fees

Hi, is anyone else having problems trying to make a one time payment on their seller fees? I've tried for the last couple of days and it won't let me pick any of the payment options. Wondering if it's my system that corrupted or is it an eBay issue?

User avatar by Scout
  • 387 Views
  • 1 replies
  • 0 helpful

Spring Seller Updates I fear have caused an issue when bulk editing

I attempted to bulk edit the Ebay Category field in a few items this morning, all had their item specifics in place, always have made sure to use this section...but when i changed categories all those Item Specifics were removed. I called Ebay and th...

User avatar by Adventurer
  • 326 Views
  • 9 replies
  • 0 helpful

Resolved! Items no longer displaying the banner 'Saved in your Watch List'

Hi all, When I view an item, then click 'Watch this item', I get a blue banner at the top stating 'Added to your Watch List'.When I refresh my Watch List, this banner used to change to 'Saved in your Watch List'.This was an extremely useful feature, ...

User avatar by Adventurer
  • 507 Views
  • 4 replies
  • 1 helpful

eBay auctions slow to change states.

When an auction of mine ends it's taking around an hour for that item to appear in either the sold or unsold listings category. It used to take seconds (yesterday). Now there's been a SW update and things are painfully slow

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