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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Can't revise a listing!

How frustrating!!!! I need to add a photo of a books publisher page to 10 listings (that have bids) , but keep getting 'The return policy cannot be changed or removed if an auction-style listing has a bid or ends within 12 hours, or a fixed price lis...

Resolved! watch out for $1 picture pack charge for ebay motors category

Currently there is a glitch (noted in the seller section of the boards) that seems to be affecting ebay motors listings. Some strange fees going on. For many just the $1 added fee for pictures which should be free, but for some some steep fees for no...

Seller Page will not load

For months and months my seller's page will not load. I get the "well this is embarassing" message. I have called Ebay with no resolution. Is there something on my end I can do to fix this?

eBay App is unusable for sellers!!!

So the brilliant think tank of ebay has done it again, they have screwed up the app and made it so us sellers cannot view newly listed items and that is a major option I use as a seller.... They need to fix it now!!!!

Ebay tracking shows item delivered, even though item is still in transit

Hello, just to inform everyone that over the past couple of weeks ebay tracking shows items as delivered, even though the items are still in transit. I have had a couple of messages regarding this from concerned buyers and I have, on my part, informe...

Checkout

Anybody having issues with checkout.Half my cards dont work.Looked at accounts none have any issues.Hasnt worked right since new page

still unable to activate 30% off seller fees offer ebay sent me

all I get is you must be invited to accept this offer, yet this invite came in under my ebay messages....finally an offer I would like to accept and no way to activate it GRRRRRRRRR

Text I am typing in a message on ebay to another seller or buyer disappears as I am typing it.

Typing a message to a seller and all my text disappears! Just figured out that this is a BROWSER-SPECIFIC problem. If you use Chrome as your browser, the text in your message will stay visible. Ebay tech support is aware of the problem, but the more ...

Not able to revise anything for a specific listing

Hi Allan,I am not able to do any revision to my listing below. I do not have any active offer on this listing and no disputes, etc. For last 2 days, it has been acting weird and I am unable to update it. When I called ebay, rep asked me to just close...

ebay community board loads so slow

it's annoying. I wish ebay would fix it.

UNresponsive Script freezing pages

Monday Nov 12>>>Starting 4 days ago......This unresponsive script box keeps popping up saying that a "script may be busy or stopped responding" and asks me to either "stop script, open script and debug script" to let the script continue. I can not te...

Cnat send Invoice

Just thought I would share with the group my latest dilemma...Customer bought 4 items on Saturday, and I can’t send an invoice. I thought, no big deal, I can’t ship until Tuesday, so I’ll send it out today.Called this morning, and eBay says it’s a kn...