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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay app late with notifications

Every time Im notified by the ebay app it is old news. When I won an item it tells me days later. When an item has been delivered it tells me days later. Items Im bidding on, the app tells AFTER they've closed. Too late to bid then. While Im biddong ...

Shipping Charges

I listed three items today. One sold within 30 minutes. After I accepted offer, I noticed the payment I received in my PayPal account did not include shipping. I opened the item and it said FREE SHIPPING. I never do free shipping! But I honored it wa...

problems with reply to messages.

for the past 5 days I have not been able to reply to messages sent by buyers. it lets me wright the message but does not let me send it.

There's a glitch bug wehre offering 'Local Pickup' will not display other shipping service options?

For the past 3 weeks, I've listed items for sale, with the ability to ship with FedEx or allow the buyer to come and pick up the items themselves. Usually I'm NOT able to click the checkbox 'offer local pickup', if I have a shipping delivery option a...

buyer unable to leave feedback

I'm new to selling on ebay. A buyer messaged me that she tried to leave feedback twice but ebay will not let it load. Can anyone held me with this Thanks

Resolved! Lost 11 listings while bulk listing

Hi there, I've spent the last 5 or 6 hours (today) creating listings through the bulk listing tool only to find all of my listings disappeared when I accidentally hit the back button on my browser. This happened after I had finished inputting info in...

Watch list notes disappear.

When I add a note to an item on my watch list, it shows as it should immediately after leaving it. But, if I refresh the page or reload the page or go to a different page and come back to the watch list page, the note is gone. There was problem like ...

Buyers Not Paying?

Is there an ebay issue going on that is preventing buyers from paying for their wins/orders? I had 3 people in a row now, that haven't paid for their items. 1 was an auction win, the other 2 were via offers I accepted and ALL 3 have yet to pay. This ...

Why do eBay messages still suck after they are old enough to drink?

Been a member of eBay since the 90s, but this is my second account. I think it's still ~17 years old though. eBay messages have always sucked, but why, this far into the future, do they still suck? 2 sentences takes up 2,000 lines on a webpage, and i...

Internal error

It internal error when trying to access sold items and send payment

I can not print international postage ( Canada) !!!

I can not print international postage ( Canada) since last night,"Error generating label: Label could not be generated. Internal error."Please help

Buyer Scams and EBay Allows it? Let's THEM leave negative feedback when they NEVER paid?? I try to c

Buyer Scams and EBay Allows it? Let's THEM leave negative feedback when they NEVER paid?? I try to cancel and I get E-Mail from eBay addressing me by a different name??? Has Ebay been Hacked???

CANNOT LOAD PICTURES IN NEW LISTINGS?????

It has been days now - I started a new listing days ago and was not able to even access the photo/image section to load pictures. Still cannot add pictures today. I even tried to revive an item and it does not show the pictures to do anything with th...

Something's wrong

I am a first time user and I ordered something as a guest and when I'm trying to track it. It always says "those ebay services are not available temporarily". I'm real scared and dont know what to do. Help please!!

autofill is filling in my ID name on the bid now blank,and also appearing on the top line of search

Auto fill is filling in my Ebay ID name on the top line for search for an item,and it also appears in the bid now slot where you put in a dollar bid---I have cleared cookies,and cache ,etc.I have checked my auto fill on chromebook--and everything is ...