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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Technical Issue: Scanner

Hello, I know this is not an issue with ebay...but my scanner is not working and I can not list without it. Basically, my scanned (JPEG) images show a "ghost" or anomaly. It appears to be a reflection of the ribbon cable under the glass surface of th...

"Seller Updates" Link from the Main Community Page is Broken

The "Seller Updates" link from the main Community page is broken.This is the broken address:https://pages.ebay.com/seller-center/seller-updates/index.html

Every time a do a listing, my pictures are not uploading to the gallery.

This has been going on all day, very frustrating. I can click on the listing and see the photos, but cannot see them in my Active ebay listings. I keep listing and ending the same listings over and over again. I am using the same browser I always use...

How to embed images into listing item description?

Hi all. I am trying to learn how to embed images from a remote photo host into my item descriptions. I have excellent photos to use, and have done a little research, but so far, still no success.Is Google Photos an acceptable place to host? If not, t...

buyers unable to open offers I send

Every day I go down my list of items for which I can make offers and I send offers. I make a lot of money just giving little discounts and the past couple of days I have extended 66 offers and not made a sale from them. I bought something from a sell...

Is ebay down? Can't List

Anyone having issues listing? I keep getting this error. Sorry, something went wrong. Please wait a moment and try again.

PayPal "Account doesn't exist"

I have used Ebay for years using the same PayPal account. My account is no longer linked and when I try to log into PayPal it claims my account does not exist. I just received a purchase from something I recently sold and I have no way of confirming ...

Anyone having trouble uploading photos?

Is anyone else having trouble with photo uploading. Halfway through my listings tonight it quit working and just gave me the image error. Even half way through a listing after it uploaded the first few photos. Listed the item then tried to add the re...

Resolved! Dropdown search menus not working Firefox 71.0 Mac OS High Sierra

As above - everything fine before upgrading to SSD. Menus fine on My eBay page.

I cannot access my Reports Plus

I'm trying to get my tax information ready for accountant, but cannot access my Reports.Is the server really down or do I need to do something in my privacy settings?

Can't Save Ebay.com Drafts

Anyone else having a problem saving drafts using the "Sell One Like This" function? Started about 4 days ago...all my Ebay.com drafts were erased and now I cannot save any either. Called customer service 3X...they said it was a known issue. Strange t...

Drafts page is not responsive.

Can't list anything on my PC, though the drafts show on the mobile app. My draft page says "Something went wrong. Please refresh." Anyone else having this issue?

ITEMS NOT SHOWING UP IN STORE!

Hi, please help me, to solve my problem. Items do not appear in the store. This is the reason for not selling and following. I have 160 items when I browse my merchandise page for sale (0)

Resolved! Please help! eBay SO SLOW in Windows 10!!

I just purchased a brand new computer, and eBay is SO SLOW it isn't really usuable? Everything else works beautifully. Is it me, eBay or Windows 10? I am fairly new to eBay so maybe this is a systemic issue? Thanks for your help!

Promoted Listings Bug???

We started using the Promoted Listings feature and have since had a massive, unprecedented drop in sales, .We just do not experience 2 sales in 3 days, ever. I have a feeling this feature wasn't tested properly and many or most of our listings aren't...