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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

New Manage Orders screen is awful.....why??????

I don't really care about an order number but we use the sales record number in our order system and now we can no longer see it listed on the manager orders screen. We can't just search the screen anymore for the record number to find something easi...

Resolved! Cannot Sign In

I try to Sign in. I see a window with security code. I enter the code correct and then it moves me again to Sign In window.Do you have the same problem?

Resolved! Problem uploading pictures.

This just started happening about 4 days ago but I can't seem to upload pictures when I start a listing. I get the little green circle and it does not open. Is there a problem with eBay or is it my computer?

Resolved! Onetime Payment For Fees Not Working

I noticed there is a new interface. I normally pay my fees every few days and went in very early Saturday morning and saw the new interface. I entered my credit card information, hit done and get a error. It is Saturday afternoon now and it has still...

connection to paypal

still won't make the connection to paypal , what is up with that ? i keep trying put only get the spinner like it is trying to connect but doesn't

Paying by Paypal at eBay checkout not working.

Any help out there? Lots of people over the world have had or are having this problem. Has anyone found a solution?

Can't list items

Is there a problem with your site as I'm unable to upload pics and then list my items?

Sold items going to unsold

I do group breaks on here and the buyers need to pay for the auctions before the live video starts. I lost over $100 because the dishonest winning bidders weren’t showing on their end that they won the auction because it went to the unsold section. I...

Shipping labels

I am unable to print shipping labels downloading a blank page frustrating , frustrating

hacked

has ebay or paypal been hacked a lot of technical issues going on right now. might close my accounts to be safe.

Can't add pics to a new listing

I'm trying to list some new items on ebay and when get through filling out everything and go to add pictures the app stops and shuts off. It has done it for the past few hours

IOS app photos loading lag....

Been listing from my phone for quite a while… As of last week anytime I go to upload photos are taking 3 to 4 times longer anybody else having the same issue? I know it’s not a phone issue… I have reinstalled the app to try to correct… No luckI’m thi...

Can't pay with Ebay

I can't place any order using Ebay for 3 days now (since there are 3 payment options). I deleted my cookies, browsing history etc on Google Chrome and it shows the same message "Turn to the Merchant" It is not working on my Ipad either. I also tried ...