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Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! EBay site redirect to virus/scam

I was browsing while logged in on eBay au site yesterday with microsoft edge on windows 10 when 2 tabs popped up with out me clicking anything. One was a redirect page Reimage Repair The other wasWin Errxx0051 with a load buzzer audio alarm & a fix n...

USPS Shipping Label Dashed "Cut Along Line" is Too Close to Shipping Label

Sometime late last year, a change was made to the USPS shipping label design on eBay. For most of last year, my shipping labels came out beautiful, and aligned well with my pre-cut Click N Ship adhesive label stock. Ever since the design change, the ...

Why is it eBay telling me have an outdated browser when my browser is current and up to date??

Why does eBay sends me a message that my browser is outdated, when it's the latest version, secure, and up to date??? "We noticed that you’re on an outdated web browser that may compromise your security as you shop online.As of June 19, 2018 you will...

Has anyone reported their "note to seller" is not working or doesn't go through?

Has anyone reported their "note to seller" is not working or doesn't go through? I placed a order for 100 items. There are about 8 different variations. The seller will send you whatever combination you want. Just let him know in the "message to sell...

Issue with PayPal in Buy it Now purchases. MY SOLUTION

So, this has happened many times before, according to the Ebay forums. An example from 2015:https://community.ebay.com/t5/Archive-Bidding-Buying/Buy-It-Now-Paypal-asking-to-add-card/td-p/24701331I have a PayPal account that's been verified since 1999...

Resolved! Change Avatar in Community Only

Can you have a different avatar in the ebay community area than you do on your ebay myworld page?

Pintrest share not working

I was sharing my listings to Pintrest boards and I think it really helped sales, but now all of a sudden it has stopped working. Is anyone else having this problem? Any ideas on how to fix it?

Yesterday I noticed my recent searches showed items I NEVER looked for. Why? My account hacked?

I changed password yesterday but the same thing is happening today. I have no interest in gun parts or cars and am troubled my search history shows I searched for such items.

Search Results not showing shipping costs?

I'm researching a variety of items in order to sell similar, and the search results page isn't showing shipping costs like it usually does. I normally sort from highest+shipping to lowest+shipping and will see the item's price and the shipping cost o...

"Same Day Shipping" incorrectly shown on items with 1-day Handling time

Hello @Anonymous, Regarding an apparently longstanding problem with 1-day Handling items being listed as Same Day Shipping by mistake, you posted a reply to @itscalledapostingid in yesterday's Weekly Chat (here), saying that without some examples to ...

New Label Flow glitch on the Reprint function

tyler@ebay, @Anonymous , brian@ebay Good evening Gentlemen,I think I have discovered a glitch with the New Label Flow on the Reprint function. I was printing labels out successfully, then I took that stack and cut them down to size in my paper cutter...

Share button not working with Pinterest

Anyone else having problems sharing with Pinterest?

Leaving feedback~

When I go to leave feedback for a buyer~ my imbedded comment is no longer there. Is anyone else having this problem?

Resolved! Why does it take 15 or 20 minutes for my item to update when I revise the price on some items?

I’ve got an item I lowered the price on almost a half hour ago and it is still showing at the old price unless I click on it, then it shows the new price. Is this a glitch? Or normal? I made the revision from the app. Is this yet another app problem ...

Missing Listing photos

Anyone else having issues with photos missing from listings? Randomly G\going through listings and noticed that some of my listings have only 1 picture ( I always try to put the full 12). Not sure how/why this is happening. Just curious if anyone els...