Report eBay Technical Issues

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Firefox app for ebay

What does this mean? "You've exceeded the number of requests allowed in one day. Please try again tomorrow."

Another erroneous "Late delivery" defect.

Second time in as many weeks that I have to waste my time correcting an erroneous defect. Tracking shows label and delivery were on time but I get a defect anyway. What's going on???

Where did the fields go for shipping and return policies?

I noticed that none of my listings have the details we used to add. Not only are they gone, there aren't even any fields where we can add them. Did ebay do away with these, and are we supposed to just list in the item description all of our policies?...

JAVA ISSUE - Command-click does not open new window in Safari on Mac

Command-click does not open new window in Safari on Mac on eBay search results. It just open the link in same window. This works on any other web page of EBAY. It's only on the search results page Reset Safari cache, history, etc. with no change. Sta...

Suspicious account actvity

Hello, today as I was looking on eBay at iPhones specifically I noticed a couple of older iPhones for a price some one like me could easily afford. Then after I clicked on it the listing told me it had been sold. I then went back to looking and saw o...

Resolved! Top Rated Seller plus badge missing

I have been a long time eBayer and noticed that I am not getting credit for Top Rated Seller Plus and that my badge isn't showing up either. It shows I am top rated in my stats and have been for years yet no badge and no credit except for 21 of my 10...

FedEx 2day

brian@ebay tyler@ebay With the last update (Fall Seller) FedEx 2Day rates are completely broken. Now I have to edit every blasted item with FedEx 2day as the primary shipping option because it's showing EXTREMELY HIGH RATES!!!!!!!!! Why does every si...

Freight Shipping Option Not Available

I am offering a large item for sale and when I try to list it I get this error: Package weight exceeds 150lbs. Please switch to Freight shipping for large items over 150 lbs. I cannot find the freight shipping option anywhere under the shipping tab. ...

Get rid of Sort And Filter search results

How do you turn off the annoying blue sort and filter pop up at screen bottom after search results?

cant turn off auto generated email announcing that I just purchased a label

With the latest update to the label printing page- it ignores my selected preferences in the account settings and sends me an email for every label I buy and print. Unnecessary email clutter. Called ebay and they said I have everything set up right s...

Resolved! The Print Label Page layout is way confusing and poorly done.

The past few days when printing labels, the Print Label page layout has changed dramatically. It is way confusing and the fonts are poorly sized. There also seems to be a floating cost box that keeps getting in the way of trying to see things. This p...

Trying to start a sale event

I am trying to start a sale. I get to the page where I can choose 500 items or create rules to select item. I select 500 items and choose to confirm selections and then it just takes me back to the choose 500 items or create rules to select items. An...

Double Charging Fees

Check your old invoice fee section and expense tab under payments. Double charging promoted listing fees since August 12th. Called in multiple times about this issue and has not been resolved. Based on my experience with these kind of glitches, eBay ...

ebay send invoice not working with chromebook

This happens with all 3 of my Chromebooks. The message I receive is: "There is some technical error, please try after sometime." I download the FF app and it works there. Any advice would be appreciated.

customers unable to view listing (error shows server down)

I have noticed an issue with one of my listings that may be impacting my sales. https://www.ebay.com/itm/Genuine-Borg-Warner-AIRWERKS-S400SX-475-Turbocharger-171702-Assembled-in-USA/223961680292?epid=1646691019&hash=item34252809a4:g:4vcAAOSwM0VeTAvR ...