Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

So Tired of Ebay Glitches! What the heck is going on with listings now?

Have been doing markdown listings this morning. Just saw it is double and triple listing the items! What the heck! Did it charge me double and triple the listing fees? Now I have got to go back and check that I have products to cover the double and t...

Cannot select newly listed

The search is broke I cannot select newly listed (or anything from the drop down). This is annoying.

Saved Searches "blue dot" wont go away, notifications cant be dismissed (Android)

Hey guys,I just got a new phone and the ebay app has not been working properly. Everything runs perfectly on my older less powerful phone, but on my new one when I view the new listings under my Saved Searches, the 'blue dot' goes away like it should...

Using Chrome for eBay and some functions continue to not work.

Some eBay features over the past months seem to not work in Chrome. They did work previously. I was wondering if anyone else has had these problems or has noticed a solution? I am not positive I am posting this on the correct board so possibly a mode...

SERIOUS ISSUE WITH SERVICE METRICS CALCULATION!!!!!

On January 28, 2020 my PROJECTED Feb 1, 2019 to Jan 31, 2020 rating was HIGH (at 1.48%) vs. my "peers" ( who were at 0.31%). On February 26, 2020 this range moved form PROJECTED to CURRENT. All quantities and percentages remained the same BUT the rat...

What's wrong with the delete link?

When is eBay going to fix the "delete" link on the user's summary watched list? It has been malfunctioning for some time and other people have posted messages about it. Changing to another browser makes no difference. I called 2 weeks ago and the eBa...

Top Rated Seller plus badge not showing up?

Hi, I got a message from eBay today congratulating me about achieving Top Rated Seller status. as I understand it your listings have to offer 1 day handling time and free 30 day returns to qualify for the badge and benefits. I immediately amended my ...

Use Caution When Shopping Ebay From Alaska

We are an Alaskan ebayer and we have been buying and selling on ebay for over 12 years now. Ebay is well aware of an issue that forces us to change our zip code to one from the lower 48 to be able to see our own listings. Alas, ebay has yet to fix th...

Resolved! ebay motors - 'edit or add' compatibility list not working

Tried to go into and edit/add vehicle compatibility to add new model years, etc. and as soon as I click on 'add or edit list' it goes into endless loading mode. Anybody else with this problem? Are there any workarounds? -Rich

cant list first item on ebay

I just signed up for ebay seller account, but for some reason I cant list my first item, despite already creating a payment account, adding my credit card and my paypal account. Message says "request to increase limit is denied; pls refer to listing ...

Items Listed with CONDITION Used Changed to LIKE NEW by eBay

I sole an item today in the Enterprise Firewall & VPN Devices cub-category and was surprised when processing the sale that it was shown as Like NEW a condition I never knew existed and one I would not use under any circumstances. On checking all my l...

Ebay app with kindle fire tablet

Just got off the phone with Amazon technical support and the problem with the eBay app is with amazon, not with ebay. Because they delisted it from the play store. When your kindle updated they did not register it for use with the fire tablet. "For s...

Resolved! May 2019 Feedback Gone

I’ve just noticed that feedback left for me as a buyer from May 2019 has disappeared. Feedback that I left for a seller that I purchased from in May is also gone from her page and she has no feedback in May either. Has eBay stopped posting the curren...

Resolved! Why is the Send Offer option not showing, when it is supposed to?

Hello, I am not sure if this is a Technical glitch and addressed it on the Seller Hub a few days ago, but with 230 listings of which about 52 are Fixed Price items, and approximately 33 items being watched, some by 3-4 people, I am wondering why the ...

State Sales Tax

Why does eBay charge buyers sales tax on items that are not taxed in the state they reside. West Virginia does not charge sales tax on Numismatic (coin, bullion, etc.) items, but when I purchase items from sellers on eBay, sales tax is added. (See WV...