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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Contact Message Bug

The Cancel/Send options are missing from the bottom of the message.

HOW to fix a Stuck Shopping Cart--PLEASE SAVE AFTER READING

Just wanted to share my experience from last night this morning, in the hopes it will help others. I use ebay across three devices, a laptop a desktop and my iOS App on my iPhone. Last night, an invoice from a seller, that had the wrong discount for ...

Help

eBay seller not will to give me back my money unless I remove the negative comments 臘‍

Active items page in "MY eBay" painfully slow.

I'm wondering if anyone else is having this problem. The last couple of days, when I go into my active listings. The page freezes, where the other pages in my eBay account don't?

Bulk Edit

Scrolling all the way right by itself, and cannot go back to left. Also, drop downs for bulk changes not working.

Photo upload extremely slow.

Title explains it. It's taking about 5 to 10 minutes to upload 12 photo's on each listing. Same size as always, my internet is fine (both upload and download). Using Chrome. Cheers,James

US wheel diameter filter broken

the wheel diameter filter is broken. lets set i filter for 23inch rims, it shows all sorts of diameters. please fix asap. this makes searching for rims pointless.

Error 99

Keep getting error99 at checkout. I cannot post on the community as there is an error message on that to.I am using a mobile phone and I have always used the same one without any problems. Any help would be great thanks Carol

"Switch user " issues ??

I Ebay having a SWITCH USER issues? I can't log in switching into my other user name. It automatically jumps to last logged in account and IT'S NOT MY COMPUTER... does the same thing from home and work. Is anyone else having this?

Unable to send offer

When I look at an offer request and try to send, I get an error message saying that the offer can not be submitted... how do I correct this??

Ebay bucks

When i go to my ebay there isnt anything about ebay bucks or my summary. I tried logining into the Canadian site still nothing shows up. I've tried to uninstall and reinstall. Ive tried the desktop version. I posted a picture of what my screen looks ...

Bug: seeing someone else's "Recently viewed" items

I am not looking for help, I am only reporting this here since I can't find any official way of reporting bugs to eBay. The bug is, as the subject says, that when I go and view "My eBay", it's showing someone else's "Recently viewed" items on the lef...

Resetting my password

For the last 2 days I have received emails from eBay (supposedly ?) stating that I need to “confirm your identity to access your account “. I am trying to figure out WHY I’m getting these? I’ve never had to do this before. Now when I try & log on it ...

They Deleted My Draft Listings AGAIN!!!!!

On May 8th I sent the following message to customer service:To the person responding, please speak and write good English! I need to be able to understand you.My store is currently on vacation as I had an accident and was hospitalized recently. I hav...

Why my Shipping Discount Promotion never applies to the selected item?

For example: I'm at the Seller Hub, so I go to the Marketing tab, click on Promotions, then I click on the Create a promotion dropdown menu and then on Shipping discount (http://cgi1.ebay.com/ws/eBayISAPI.dll?ShippingPromotion). There I set the minim...