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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Advice Needed: How to get eBay to refund $ they said they would refund to me as a Seller?

I accepted a return from a buyer and they fraudulently returned the wrong sunglasses. Jumped through all of eBay's hoops (affidavit, photos, etc.) and they decided in my favor and promised to return my funds that were on hold (almost $100). That was ...

Payment was sent to wrong card

Can I Please get below my payment was sent to the wrong card I have been trying to use support but they won't help me with this certain situation I was to receive my money back this is my account and my sale so I have all the information needed to co...

Send Offer Page Glitching

Usually, once an offer is sent, the item deletes itself from the send offer page. Today and several other days of late, after the offer is sent (ebay acknowledgement at bottom of page), the item remains on the page. Uncertain whether or not the offer...

ebay, bad company

You can't email them.You can't call them. Actually, yes, you can, but it is just a voice system that redirects you to the website.You can't message them if your account is blocked because of suspicion it was "hacked".You can't reset the password via ...

Uploading photos

Unable to load pictures to my listings. Started last night. Continues today. Sometimes it allows me load 1 pic. I then can list the item. If i then go to my active listings and try to revise the item it will let me add 1 picture. If I repeat this I c...

Dirección

Tengo el inconveniente de que, a la hora de registrar mi dirección de entrega, el apartado postal establecido no corresponde al por mi indicado. Se cambia el número del apartado postal. Si alguien me puede indicar porque se presenta la situación o bi...

Can't make a payment for a win

When I try to pay for a listing I purchased, I get the Security Measure page and get unlimited Captchas on Chrome. I can pay if I sign in on Edge??????????????????

Change personal Account to Business

HloEbay,, why you are unable to verify my identity at this time i am create first time business Account please Accept My request And verify my identity

eBay changed my "shipto" address without notice from CA to some random defunct DE address :-(

Not sure why ebay customer service is so poor I'm going to quit. I recently bought a couple items with make an offer only to find the items were never delivered. When I noticed the seller said "delivered", I never received them. Then I noticed that m...

Shipping Label Issues

Hello, I have tried just about everything and I'm at the end of my rope. My eBay shipping labels, which I print on a Dymo 4XL shipping label printer, have all of a sudden will print a label and then two blanks behind it causing the printer to go into...

Virtual photo background not generating every time

Has anyone found listing quirks w/ the Virtual photo background tool and not generating every time? Seems to startup and generate it and then poof gone

Can't list

None of the listing pages work. My templates won't load, "sell similar" won't work, I just can't list anything. What's going on? I never had a problem before. It's a glitch, or my brand new iMAC obsolete already?

Photos linked from my website are not appearing

I link photos from my website in my eBay listings. Tonight....they're not showing. I do not link anyone to my website in any way. These are just photos being linked inside my listings. I've done it for years. Is there a new rule I don't know about?

While using app, new saved search results dissappear if you back out and look up the search again

While using the app, anyone else notice that after opening a saved search term for the new results, and then back out to your saved searches list and then search the exact same term again, almost every time, the new search results disappear or are wa...