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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Klarna/ eBay gift card

Bought Klarna/ebay gift card. Error message states that ebay doesn’t show this card in their system. Pls help!!

Search engine is down

Can no longer see if there are listings eligible for offers on the Seller Hub

Up until a few hours ago the top left box on the Seller Hub was a summary of actions needed. This included, among other things, the ability to see which items you can manually send offers to, i.e. new watchers. Without this information there is now n...

I did not receive it option disappeared...

So an item that I had ordered had not shown up after 20+ days... it was scheduled to arrive May 21st, and it was May 26th. I had messaged the seller the prior day, and was feeling flustered. I started an "I didn't receive the item..." Support ticket....

bulk edit tool not working at all

for the last 3 days my bulk edit listing tool isn't working.just has a black circle that keeps going around in a circle

I’m trying to bulk update all my listings. Impossible. Why?

Never Ever had any problems with bulk listings before this morning.I have used it for years…A little circle ️ just goes around and around and around.Thank you in advance for your help!

We've encountered an issue on our end

I tried to sell and at the end and when the auction listening should go live, it shows me the message: We've encountered an issue on our end Thank you for your patience Try again I tried again and again and I cannot sell. I pressed the ? icon in the ...

The option to add an item to custom list has disappearred from the item listings

The dropdown that used to be available on the right side of the "Add to Watchlist" button has completely disappeared. Checked firefox and safari.The only way I can see to add an item to a custom list now is to add it my watchlist, and then from that ...

No longer able to add items to watchlists that I created.

I can still see my custom created watchlists but I cannot add anything to them. If I add everything to my single Ebay created watchlist it will be far too difficult to find things so I will be buying them from Amazon, Temu, or Ali. Ebay seem determin...

Can't edit promoted listings

3 days now, I can't edit promoted listings to a different % amount or end the promoted % from bulk edit or from the promoted listing filters page.I get just the spinning blue circle forever

Why is it taking so long for eBay to fix the issue with the Bulk Selling Tool?

For the last 3 days I haven't able to utilize the tool as I get an infinite loading screen when I open any pictures or try to make any changes. When I click out the entire page goes unresponsive and needs to be refreshed. I've seen other sellers on f...