eBay Help
jaypaperantiques
Scout
Community Member since ‎02-20-2015
‎12-24-2025

User Statistics

  • 76 Posts
  • 1 Solutions
  • 67 Helpful Votes Given
  • 58 Helpful Votes Received

User Activity

ALERT15129 IS NOT RESOLVED

10-10-2025
I have a discrepancy of over 400 items, and according to phone support, this alert is closed and resolved. According to the community, it is still an issue. Ebay, can you please confirm or deny? I can't sell items that aren't visible, but I am paying...

INCORRECT Store URL

11-02-2022
My store URL is my old ebay ID, which is my email address. I have been requesting over the phone for the past TEN years for this to be resolved. Dozens of IT tickets submitted with no response or resolution. How am I supposed to brand and advertise m...

INCORRECT Store URL

11-02-2022
My store URL is my old ebay ID, which is my email address. I have been requesting over the phone for the past TEN years for this to be resolved. Dozens of IT tickets submitted with no response or resolution. How am I supposed to brand and advertise m...

Sorting by lowest price vs best match is causing my listings to disappear from search results

09-14-2022
This has been a very serious issue for me for the past year. I have been in weekly contact with a supervisor who has been working with the tech team, and after months of research on their end, they have no idea why this is happening and the superviso...

Ebay best match / lowest price placement

08-18-2022
I have had this issue ongoing for a year, I have been in almost daily contact with an ebay supervisor and they are no closer to fixing the issue than they were a year ago. They have no clue what is causing it. I have listings that show when sorted by...
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