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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

YO!!! Bulk Edit Isn't Working, Please Fix ASAP!

Any time I go to use and of the bulk item list tools (using Chrome), when I hit the button to edit any or all of the listings' shipping policy it just hangs. Please fix asap.

Stalls at Checking Browser before you Access eBay

Not able to access items 5/25/2025 8:15 a.m. CST

Pay now function not working

Good morning I won two items this morning, the pay now button is blue but doesn’t load the next page. I requested a total from one seller which was my only other option.. and the request came to me as if I were the seller. It was all fine yesterday. ...

Invoices can't be sent for eBay International Shipping orders.

My user name is sturlusson1241.I get this message while trying to create an Invoice for a buyer in Germany.How can I create the Invoice, so I can get paid?

Ebay order report not working

Unable to download order reports. Just keep getting error saying it's on ebay side

AI Description Generator Not Working in FF 138.0.4

Title is self explanatory, and I am going out on a limb to say that it probably happened when it updated. I only use the function to tweak descriptions and lately the listings I have done hasn't required the tool. I love Firefox and I don't want to c...

Can't edit an Other FAQ

Neither Edit nor Remove work on Chrome desktop (I assume FAQ's should be able to be edited even with Outstanding Best Offers?) https://www.ebay.com/cnt/ManageSellerFAQ

Weekly Payout Report Not Downloading

Have cleared all Cache Data in browser and re-started desktop but Weekly Payout Report is just showing loading which has been over 35 minutes.

Order Report Download is not working

Keeps spinning "in progress" and never downloads

I’m trying to bulk update all my listings. Impossible. Why?

Never Ever had any problems with bulk listings before this morning.I have used it for years…A little circle ️ just goes around and around and around.Thank you in advance for your help!

Bulk Listing Tool Not Working

For the past few days I have been trying to use the bulk listing/editing tool, and it either will not load or just gets hung up when trying to change anything? Is anyone else experiencing this issue.

Fedex lost my pack

They told me to contact u guys about it first

Trouble Listing Using Firefox

I seem to having trouble listing an item using Firefox. Have been using FF for many years and have never experienced this issue before. I use templates to create my listings and when I try to modify one of the templates for a new listing my changes a...

Past purchases search not showing some items.

The past purchases search isn't showing some items searched for. In my purchase history, I have an item that should show when searching for "guang", and another that should show when searching for "bark".Neither of these items are showing. I've notic...