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Current known technical issues - updated as of 6/24/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't edit an Other FAQ

Neither Edit nor Remove work on Chrome desktop (I assume FAQ's should be able to be edited even with Outstanding Best Offers?) https://www.ebay.com/cnt/ManageSellerFAQ

Extra Payout this morning for weekly payout

Several users are reporting receiving an extra payout this morning.Most if not all use weekly payouts. https://community.ebay.com/t5/Ask-a-Mentor/Is-anyone-else-getting-payouts-that-were-not-scheduled/m-p/35177844#M929750 https://community.ebay.com/t...

Cannot Remove or Edit Custom Q&A (Buyer FAQ)

On the "Customize how you communicate with buyers" page (https://www.ebay.com/cnt/ManageSellerFAQ), I cannot use the links to Remove or Edit any of my previously created questions and answers. Clicking them does nothing. I also noticed the link to cr...

2nd PAYOUT on FRIDAY ANSWERED

I just got off of chat with eBay CSR and they said it was a technical issue that occurred during the night and that they have people working on it. Everyone’s standard payout days are still intact. Chris

Can log into eBay page on desktop, but cannot list, revise, see feedback etc. Just error messages

Can log into eBay page on desktop. Cannot list, revise listings, send invoices, etc, just keep getting error messages.

eBay Home Page "Not Available"...

Nearly all day yesterday, and into today for me... Concerning as a Seller that customers are experiencing this as well.

Tracking Failing to update on ebay

Mailed item on 07/12/25 using eBay label. Tracking was never updated on eBay but tracked just fine at USPS and item has been delivered. It does not show delivered on eBay.

Unable to generate packing slips or send messages to buyers

I get an error when trying to generate a packing slip and when I try to send a message to buyers that their items are being shipped it either says "User not found" or "Something went wrong, try again later." I was able to print labels and mark the it...

New USPS rate already being charged?

New USPS rates go into effect on 7/13 according to the seller newsletter for July. Yet, I am already being charged the new rates on all my shipments i printed labels on for 7/11 . You can see by the picture attached I was charged .74 for this shipmen...

Resolved! Site frozen

Unable to list item or save as draft! 6-08-21 6:44 p.m. CDT

Resolved! When I add pictures to a new listing or edit a picture on an existing listing, Ebay will not respond

Currently when I attempt to create a new listing, and add several pictures to the listing by dropping them in place, ebay hangs. I can wait 20 minutes and it does not complete.

Printing labels in bulk Failures Costing lots of time and labels

Every time I use bulk labels my labels are printing like this costing buckets of time and resources. I have wasted over 100 labels in the past month and yes these are labels purchased on eBay. When I do single labels they print fine. I like the scan ...

Unable to Change Return Policy to “No Returns” on Listings

I’m an eBay reseller. Most of my listings are set to accept 30-day returns, but for certain items I need to specify “No returns accepted.” When I try to change the return policy for those listings—both in the eBay mobile app (iOS) and on my PC browse...

eBay Payment Systemwide payout failure, crickets chirping from eBay staff

No weekly payout of my funds as scheduled this week, now 2 days overdue. Other sellers are reporting same in the Payments forum, and it appears to be impacting sellers in multiple countries. Yes, I know that I could do a manual on-demand payment, but...

Trouble Editing A Coupon Discount

I have been trying to edit a coupon discount to add more items all morning. Each time I select Edit from the options under the three dots, I get the error page "It's not you. It's us." I have tried both Chrome and Firefox with the same results. Anyon...