Mobile Apps
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

My eBay > Collection Feature Issues / Questions

Excited about the new(?) Collection features for sports cards in My eBay on the app, but running into some issues:1. When I update a card the purchase price is reset to 0 unless I also retype the purchase price when I'm updating.2. Adding cards manua...

User avatar by Explorer
  • 522 Views
  • 4 replies
  • 1 helpful

App not loading photos

Is anyone having issues adding pictures from your library to a new listing? Since I updated the APP yesterday, I can no longer add pictures from my iPhone library. i have allowed full access to my photos, turned the phone on and off, and still no joy

E.bay gone with august update....i too have ios15

Going round in circles here opening app. Told to update. Go to update... Will not update and just option to open then told to update.....trying to delete app and get older version doesn't work. Will not update or provide a version for anything older ...

User avatar by Explorer
  • 137 Views
  • 5 replies
  • 0 helpful

eBay app

iOS 15.8.3iphone 6sPlusthe eBay app won’t update for this combination so I can’t log onto eBay now

User avatar by Pathfinder
  • 68 Views
  • 2 replies
  • 0 helpful

App issue PlayStore

The app no longer starts after the new Google Play update!!!Error message: My device is not supported for the app!All other apps like banking, email, Amazon, etc. work!Device: **Xiaomi Mi 11 Ultra**- Android version: **Android 14**- Error description...

My EBay App

The App disappeared off of my iPhone. I went to App Store and updated it as it requested. It has not appeared back on my phone and if I go back to the App Store and click on the icon all it does is takes me to eBay shopping. Why has it been updated y...

Uploaded Photos out of order

For the last few weeks when I am adding photos to drafts on the App, the photos do not appear in the order they are selected. They are all shuffled out of order! Please fix! It’s a huge time waste to have to rearrange them on every listing I create.

Custom Label (SKU) issues mobile app Android

I do not have the Custom Label (SKU) option when I list a item either on the desktop or mobile app. I can go back on the desktop and go to active listings and scroll over to the Custom Label (SKU) after I have made a listing and able to edit to add t...

Error "your photos are still uploading please wait a moment and try again" when uploading images

I have received this message on and off for the past few months. Its infuriating. I upload a new image to an existing auction, scroll down to the "Revise" button on my phones app, and I get this message "your photos are still uploading please wait a ...

Cropping an image in the Ebay app is broken

I have been dealing with this one for months. I go into an existing auction, edit the photos, select a photo, and crop the image. I hit done and the cropping changes I just made reverse themselves, returning the photo back to what it looked like befo...

Resolved! How to turn off eBay Live notifications

People frequently ask how to turn off eBay Live push notifications, so I'm posting screenshots showing where to find that setting. My eBay > Settings > Notifications > Shopping Updates > eBay Live

app-notifications-ebaylive.png
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