Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

No sounds/badges/notifications on eBay uk app

I’m on iPhone 13. App updated all the time. Since updating to ios18 early Dec 2024 I don’t get sounds/badges/notifications for item ending/buyers contacting me. Have contacted Apple regularly since ios18 update who have ‘shared’ my phone and notifica...

Unable to update app

My iPhone and iPad will not run iOS 17 so I can use eBay. Both apple and eBay are bad for doing this….

User avatar by Explorer
  • 75 Views
  • 1 replies
  • 0 helpful

BUG REPORT: revise listed item link broken (not everywhere)

iPhone iOS: 18.4.1eBay app version: 6.207Found this issue, it appears not possible to edit/revise items listed but its just a broken link probably… added link to screen record of bug (this should be sent to developers)https://drive.google.com/file/d/...

User avatar by Adventurer
  • 125 Views
  • 4 replies
  • 0 helpful

How to get item descriptions to show?

I am trying to understand how to get the text of my item description to show up on the first page when someone clicks on my listing. We all know how many buyers don't even seem to read descriptions, but I am not a sellers who doesn't care about that....

User avatar by Trailblazer
  • 151 Views
  • 5 replies
  • 0 helpful

photos

Photos are nice and clear and bright on my phone, but faded out on ebay. What am I doing wrong. Thanks

Resolved! 'Exclude Sellers' feature does not work for iOS

I've noticed that saved searches which exclude sellers do not work on eBay's mobile app. It seems that excluding sellers in your searches is a privilege of desktop users only. This is unfortunate because I am forced to scroll through hundreds of list...

Ebay Log in on iphone not working

All of a sudden I cannot log into my Ebay app on my Iphone. I uninstalled and re-installed the Ebay app. I rebooted my phone - nothing works. I keep getting the "something went wrong" error. I can sign in and out on my computer just fine. Has anyone ...

User avatar by Adventurer
  • 992 Views
  • 9 replies
  • 0 helpful

Can’t Turn On Two-Step Verification

I want to turn on two-step verification, but when I tap that option in “sign in and security” the bar flashes but doesn’t open or toggle to the “on” status. It just flashes, recognizing I tapped it, but not doing anything and staying in the “off” sta...