Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

What now?

Checked eBay this morning and there are no photos, anywhere, on the app. No matter what category I try, no photos.When I attempt to open and view an item, nothing.Tried clearing cache, clearing data, force stopping app, even uninstalling app and rein...

EBay mobile app not workig using wifi

EBAY mobile app hasn't worked for over a week when I'm using wifi. Works fine on 4g. Any suggestions?

App is a mess!

This app is becoming aestheticly unpleasing. Hidden items appear as ghost in my purchase history. Refunded items remain with big red threatening "PAY NOW" warning in purchase history. Why is the app getting worse instead of better? It was great about...

New App updste

Why can't I go to newly listed or nearest first?

Won't let me buy anymore 😢

Hiya guys, I've always used eBay mobile app to purchase items, and have done for years! I love the convenience of it, but! Recently it won't let me I put items in my basket, click buy and the load screen just goes white with a turning circle, this go...

Can’t remove an old transaction

Back at the end of July I purchased two small pillowcases the seller only sent me one and I asked him to send the second there was no response I contacted eBay reported the seller the seller then gave me a refund for the full amount for both pillowca...

"Seller cannot accept payments now. Please contact," now an Unpaid Item Case

Back at the end of July I purchased two small pillowcases the seller only sent me one and I asked him to send the second there was no response I contacted eBay reported the seller the seller then gave me a refund for the full amount for both pillowca...

You might end up "buying" an unintended item

I found the iPhone app pretty useless for selling items. So I've been using it to research closed auctions when I am out "picking". However, it is now REMOVED from my phone because of what happened yesterday- I looked up an item, on the lsit of simil...

category search filters disappeared

With the latest updates on ios application the filters that indicated "show before", there are not. Show the most relevant listings first, show the items you have just put on sale first, show the expiring items first, etc., are no longer present in t...

New Way of searching in categories?

Apparently there’s been an update changing how the app works when you are searching within a category. You can’t have it listed as it was before when items were shown in a search, two and two next to each other. Now it’s one long line. Before when yo...

Mistery unpaid item

After the last “update” my purchased list says I have an unpaid item on title list. I don’t have an unpaid item on any of my history items. Also so can someone fix that if u decline a counter offer it doesn’t stay on ur offers list in perpetuity!

multiple items error

A buyer purchased 3 different items from me. I combined shipping and sent it more than a month ago and the buyer left positive feedback. I cannot delete the transaction from the app’s ‘Sold’ page. I even tried deleting the app and re-installing. Vers...

App keeps crashing

Since last update the App keeps crashing before the update it was perfect why do you update a perfectly working app

Sort Options

Unable to sort by distance and when clicking view all results it just scrolls and scrolls with no option to filter. Same on all my Android devices Very poor show really.