Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Countdown Times Are Wrong

This is my first time posting in these forums. I’m not sure what to do. Since the newest update any listing I have that is less than a day always shows one hour or less. For example, the blazer in my screenshot actually has about 15 hours let, but in...

New update has tons of new issues?

Anyone else seeing tons of issues with this new release? Time remaining on active items is wrong, said I was outbid on two auctions I was winning, said a buyer hadn’t paid for an item that was paid a week ago. That’s just a few I’m seeing. Quite frus...

User avatar by Rising Star
  • 504 Views
  • 2 replies
  • 1 helpful

Bug? Buyer rejected offer notification won't clear

Hi, Approximately a month ago a buyer rejected one of my counter-offers. This rejection notification seems to be permanent in the app -- it does not clear from the notification listings after I read it in the app, nor via the website (I've read it in...

User avatar by Enthusiast
  • 390 Views
  • 0 replies
  • 0 helpful

Listing items

Does anyone know why the keyboard doesn’t appear so I can add a description?

Your listings can Now except offers

This function is really irritating me. Keeps coming on at random. Has to go into each listing and take it off. Happens at least 3 times a week.i don't want to have offers on my listings, if I did I'd add the option when I list the items I. The 1st pl...

Resolved! eBay Page stuck Open

Was browsing My EBay Watch list and clicked on item and now page will not close and return to list

Updating sales invoices through the app?

Is there any way to update or combine sales invoices through the app? I have tried many times and can’t make it work. I also can’t make it work through my phone web browser (has to be classic site and for some reason classic doesn’t like to show me m...

New update had this

New update just keeps saying i have one unpaid auction. Never did not pay a auction. Fix the system!

User avatar by Adventurer
  • 464 Views
  • 1 replies
  • 0 helpful

New Mobile App is not working as it was yesterday

We use the Ebay Mobile app to list our items everyday, but Ebay have done an update which does not allow you to edit HTML description, an error message pops up 'unsupported formatting' what is the reason for this Ebay ? It was perfectly fine yesterda...

Sold items not displaying correctly in the iPad app

As far as I can tell, everything else works fine in the app. However for at least a couple of months now, I look through the “ended” part of my watch list (which displays correctly) then select an item which has ended, I get what I’ve screenshotted. ...

User avatar by Explorer
  • 495 Views
  • 4 replies
  • 1 helpful

Remis en vente

My apologize but I don't know the terms and english so I'll write my message in french, let my know if you need more explanation. Bonjour.Depuis la dernière mise à jour (MAJ), je recontre un problème avec votre application. Normalement, lorsque je re...

Artículo pendiente de pago

Actualizar las formas de pago de Islas Canarias, venden productos y después del cobro te informan que no envían a Canarias

User avatar by Enthusiast
  • 343 Views
  • 0 replies
  • 0 helpful
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