Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

New app

The new app doesn’t allow to adjust quantity or select a store category. Am I not seeing it? It seems to be missing a lot

Links don't open eBay app. They only open in Safari browser.

Links I click on don't open be eBay app like the used to do in the past. What happened? I even tried force clicking the link, and I clicked: Open in "ebay". But it opens the ebay app and then changed it to safari and opens Rover.ebay. Please help. th...

Ebay messages

Messages are difficult to see with text overlapping old text, and dates and times never easily stamped to each message. The message center is not very organized or functional. I feel like this issue is self explanatory and developers should already b...

Turning off “Recommened Shipping Applied”

So I’m pretty frustrated and I’m hopping someone on here can help me out. It seems that on the app every time I list something or revise it, eBay takes it upon itself to apply recommened shipping. Often times they charge people when I offer free ship...

Resolved! Prices in listings in Canadian dollars

Why does my app give prices in Canadian dollars when I'm in the uk? Is there a way to reset this?

Mobile app on iPhone

Is anybody else having trouble listing with talk texting? It is driving me out of my mind! It’s taking me twice as long to do a listing as it used to. And there are still errors! I go back and look online at my listing and I’m just putting my head in...

Problems with Auto Relist, Insertion Fees, and eBay Customer Service

Hello all,I could really use some help from some of the more experienced sellers out there with a couple issues. First of all, I'm not a high-volume seller; just piddle around with 60-100 items. I've been selling for a few years now; mostly collectib...

Shipping price doesn't match

I've noticed for a couple months now a few issues with the ebay app. When the customer purchases an item and the shipping is calculated to their address, the dollar amount is not correct under the item details. (Photo) I get paid the correct amount. ...

eBay app stopped accepting my username/password

The app stopped accepting my eBay log in, giving the message "oops, that's not a match!" even though I could log in on the mobile web site with the same log in details.I uninstalled and reinstalled, now it takes ages to open (white screen for more th...

Sign in every time opening app

I am really frustrated with the new update. Every time I go into the app I have to completely sign in again. I have to literally type my whole email out and password every time. If I close out of the app for a minute I have to sign in all over again....

Incorrect card details

I m trying to purchase a good using a debit card but after i gave the correct details of the card it shows i have given incorrect details. I need a response soon.

v5.27.0.16 doesn't send me a copy by email of messages sent by me.

Hi When I send a message to a seller by web, I receive a copy of the message by email, but when I write a message by the Android application I don't receive any email! Please fix it, so that I can have also those messages in my emails. Thank you.Gian...