Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

ipad active selling loads SLOW and in CHUNKS, cannot scroll easily

The ipad version 5.27.0 now loads the active selling in chunks and slowly. It takes me forever to scroll through my active list. You have done dumb stuff like this before ebay. Was this Scotts idea or some marketing dork? Just put it back and let us ...

User avatar by Adventurer
  • 499 Views
  • 0 replies
  • 0 helpful

Sort error

Hello, something recently happened with my eBay app where my active items show up with the views and watchers on the bottom of the item and the format is larger. It is not letting me change the sorting to how it used to be with the watchers and viewe...

Charge to revise my item?!

So why is the app charging me to fix the category (thanks to my shorts and pants all defaulting to tops with the platform change) and revising the shipping costs?! Errr!Cant attach screenshot coz when I try I lose this all errr

Unable to delete old purchases

I have lots of stuff in my purchased list on the app. Have left feedback etc. Can’t or app won’t let me delete them . What can I do, please ? Paul sims

User avatar by Explorer
  • 580 Views
  • 3 replies
  • 0 helpful

eBay app not staying active in multitasking

Hi I'm using andriod 8.0 on Samsung S8+ and the eBay app is not staying active in the multitasking menu. Basically it disappears from multitasking as soon as I switch to another app.

User avatar by Enthusiast
  • 446 Views
  • 2 replies
  • 0 helpful

Crashing

Is anyone else having problems with the eBay iOS app for iPad? For the past three days mine has been constantly crashing going back to home screen.

Ebay App Cha-Ching Sound

Downloaded ebay app this morning on new Samsung S9+..default sound is not cha-ching and not available on sounds at all...It was on the S8+ that I dropped and ruined. Does anyone know how I can get that great sound back? It makes you feel so good to h...

Notifications issue remains

In previous versions of the iOS app, one could simply pull down on the Notifications page to acknowledge the pending notifications (blue dot to blank).The current version of the app once again forces a user to tap each ending item to remove the annoy...

Item says I did not win when I did

Quite often i’ll be the only bidder on an item and the app tells me i’m not the highest bidder or that I missed out on an item. I’ll close the app and reopen and it corrects itself. I probably have to do this 10-20 times a day. Even when going throug...

User avatar by Pathfinder
  • 591 Views
  • 6 replies
  • 0 helpful

Page scrolling in iOS, Horrendous - accidental drag and drop

Everytime you scroll through eBay on the iOS app it try’s to add the pictures to better your search so you can’t touch the same picture for mor than a few milliseconds (**bleep**?) whoever thought this was a good idea is a fool. Now I can’t slow scro...

User avatar by Adventurer
  • 1382 Views
  • 7 replies
  • 2 helpful

Scrolling & Dragging items to search for items like it.

This is the worst feature. I can't scroll down a list of items without accidentally dragging something to search for items like it. It's absurd. I'm actually genuinely angry about this. Who in earth thought this was a good idea!? It is so annoying!!!...

It’s been 4 years eBay devs...

Apple, during the iOS 8 keynote in 2014 demoed widgets for the first time. They specifically showed off the possibilities of what the widgets could do with an Ebay widget. It was so useful and practical being able to watch your bids and place bids al...

Buyer Feedback Does Not Display in Listing

Using the latest updated eBay App on an iPad Pro, the Buyer’s Feedback no longer shows up in the listing once you’ve sold the item. The Feedback shows up in the overall count but on the listing page, it still says: “Feedback Not Receive Yet”. Just an...

User avatar by Adventurer
  • 488 Views
  • 1 replies
  • 0 helpful

“Offer”, an eBay cash grab

EBay has recently begun automatically changing private listings by letting buyers “offer” half the price that te seller had determined to be fair. As a seller, I have a good idea how much I want for my stuff. But since eBay takes a cut, they just wan...

User avatar by Explorer
  • 500 Views
  • 0 replies
  • 2 helpful
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