Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Auto relist and offers

When I list items I know I didn't choose to auto relist but they are still auto listing! Also I know I didn't choose offers and it everytime I relist it defaults back to receive offers! So frustrating. I also went and turned off the auto relisting on...

User avatar by Adventurer
  • 401 Views
  • 1 replies
  • 0 helpful

PayPal radial button will not select at checkout

Using the latest iPhone iOS and eBay app. During checkout, the PayPal option is available but when you select the radial button nothing happens. However all other payment option are selectable and work.

User avatar by Enthusiast
  • 820 Views
  • 1 replies
  • 0 helpful

Selling on ebay

I called about this issue last week. You need to fix it & stop messing with this app. I want to make my own selections rather than eBay make them for me. I also am having to correct all my listings mage on phone on my laptop. I’ve never had to do thi...

Not able to login

Not able to login... don’t know what happened but it was working fine up till today November 2, 2018. Please fix this I will leave the app off my phone until I know it’s fixed.

User avatar by Explorer
  • 592 Views
  • 1 replies
  • 0 helpful

Different remaining time for same item

I am assuming this is a bug in the eBay app, for the same item it says 2 different finishing times. The item should be finishing tomorrow evening.what was really strange is the incorrect time went from an hour down to zero then back up to an hour aga...

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User avatar by Not applicable
  • 509 Views
  • 3 replies
  • 0 helpful

Can’t make live a scheduled listing on my Ipad/iPhone.

I just updated my iPad/iPhone app through the app store and I still can’t make live a scheduled listing through the eBay APP. I can sell similar or relist the item and schedule it at that time. But when I go back to the listing to actually remove the...

User avatar by Adventurer
  • 628 Views
  • 2 replies
  • 0 helpful

App keeps freezing or extremely slow

I just updated the eBay app and same problems still persist. Every time I go to look at my active items that are being watched, the app freezes. Same problem when I got to look at one of my active items. Very aggravating. Anyone else having these iss...

Messages being sent in the wrong language

For some reason, all emails I receive from eBay are in Portuguese despite all possible settings that I can find (both in my web-based account and the app) being set to English. I've reached out to technical support twice and they can't figure it out....