Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Ended items not being shown fully

Hi,using eBay app on iPad, when looking at the details for ended items, the text screen is masked by the photo of the item, which takes 1/2 of the screen up.very annoying, it did not do this before the update.

Purchases problem with last update

Hello, i have problem with purchases i make the payment with credit card, then I receive the confirmation of the payment done, but... 1 - No any eBay e-mail confirmation 2 - When I go on the purchases list I see the purchases, I open the single purch...

app crashing, not working.

App is crashing..... while you are searching, the app reboots by itself..... also, when I purchase an item it does’t send me a confirmation of the purchase to my email.... moreover, if I purchase multiple items, and I want to enter a few days the ite...

Unable to set calculated shipping on iOS app

After the latest update I am unable to enter weight and dimensions for calculated shipping. The app only gives me free or fixed price shipping options.

App dropping out

Since loading the latest app update eBay keeps dropping out on my iPad !Is this going to be rectified soon please ?

Resolved! App not allowing me to check out.

I can place items in my cart, but when I try to check out I get the blue circle of death. This has been going on for 4 days now. Anyone else having this problem? I tried clearing the cache and uninstall and reinstall, but same result.

Search options not working correctly in new update.

Hello. I have been happy with the way ebay has been worki g up until the latest update. When I go into a category and select "View All Results", it just scroll to "More Results". This takes away the detailed filtered search options like "Near Me" and...

Selling update not as good as previous

Update another backward step.How can I make my active list look the same as my sold items list? i.e. One item after another instead of all the pricing suggestions and unanswered message notifications (to messages that I’ve already answered btw) More ...

Search results

When searching results, eg: dvd movies, the view all results dont give you all the results available., it doesn’t work, it just says show more, show more. When viewing any items, the view format is not available. You cant view some items side by side...

New Update

Since the new update my app keeps crashing? Not happy

App update not working

The new update is hanging up on my seller page when scrolling through my listings, it freezes before I get to the bottom of my 227 listings. I can’t tell if I have reached the bottom of my listings or not. It is horrible and is hanging up when listin...

Shuts down when using it

Is there a glitch with the updated eBay app? After a short while looking through searches the app simply shuts down and has to be reopened

Sort is missing

I cannot sort my search results since my last app update. I cannot see recent addition or auctions ending soon. Filter is now the only option displayed and this does not have sort on it. Am I missing where auctions can be sorted? I have an iPad with ...