Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Hello can you help me with my card is already registered but every time I go to buy where it says confirm and pay a padlock and does not let you change the billing information because it gives me the data of where it is going to be sent and I keep it...

I want 7 day duration back on mobile app

I have been selling since 2012 and have always had seven day fixed price listings. Now the mobile app has made it where you only can choose 30-day listings. Please consider changing this back as it is extremely frustrating. I don't understand why a c...

Es una injusticia la cancelación de pedidos

Compras un artículo y resulta que el vendedor se equivocó en el precio y te lo cancelan así nada más aparte te retienen tu dinero hay leyes aki en México que regulan esas cosas precio publicado se tiene que respetar así de sencillo la Profeco investi...

Purchases

All of my purchases are showing from almost 3 years back. They cannot be deleted. How do I delete them?

Saved searches don't work anymore on Ebay App for Android!

since a few days my saved searches don't work anymore in the app (i'm not talking about email or push notifications, i am talking about the app itself). I get no warning icon where something new is listed up and if i click on the saved search nothing...

iOS mobile app choose existing image feature does not work when contacting a seller/buyer

Choosing an existing image does not work in the iOS mobile app when contacting a seller/buyer. The permission to access photos is presented and confirmed and then the modal view slides up, but content never loads. Please fix!

30-Day vs. Good Until Canceled

I hate that I have to list my items through the desktop site on my phone to access the 30-day duration. Even if I try to relist an item in the app that was previously a 30-day listing, it becomes a "good until canceled" listing automatically. It's ve...

Resolved! EBay app

Hi I've been using the eBay app on my android phone for as long as I can remember, never ever had a problem until recently. Cannot get on the app get the eBay has stopped pop up have uninstalled and installed the app again several times still to no a...

Paypal not working

My PayPal isn’t working for payments, is anyone else having this problem?

when taking pictures on app it crashes and closes app

when I am taking pictures of items on app its closing mid picture and crashing out i have to relog into app and saved draft is there without the pictures i have took

New Iphone iOS update is so slow

Since updating the latest update I can’t scroll through all my listing it keeps buffering and pausing ! It’s driving me mad also won’t add all photos when listing anyone else got this problem?

Push notifications on iPhone not working.

Last 2 days im not getting my push notifications on my phone for any alerts like offer, messages or bids or payments. All setting are on. I rely on these. What should I do?

Cannot add International shipping services

I don’t understand why the iOS app does not allow you to enter a US and international shipping service under shipping options. It only allows for one service. If I choose international, it doesn’t show postal rates for US buyers and vice versa.

Never receive the item and a refund

it is incredible that you make a purchase in August and never received the article and for some reason ebay says that no transaction appears and as ebay does not provide an adequate alternative for reimbursement for something already paid you blame p...