Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Choice beetween Lowest price and price range:

Really anoying when choose lowest peice filter and have to shuffel through content of this - that until find BIN first fixed price.Can we have a setting that gives us the choice of either?a real loophole for people who want to set this only to not be...

Mobile App Glitch - Not Accessible

My eBay app has just stopped opening. Instead of the eBay graphic it is an old school TV test pattern. I can’t delete the app from my iPhone. I also can’t open or download it again from the app store. Anyone else ever have this happen?

Seller questions

How come I can’t change the inventory of my item on the app? Before I could now I can’t

New update issues, please help.

I use my cell phone for listing, all was good till the last update.Now I don’t have access to“item specific “”item condition “sold items don’t give me options to cancel order / leave feedback etc.so now I have to make the listing, than save it as a d...

WE NEED EBAY TO REMOVE THE DRAG AND DROP SEARCH

We NEED eBay to remove the drag and drop utility on the app it’s driving us crazy with this, cause every time I search I end up dragging and dropping the item and ruining my actual search, can we disable this ? how?

Notifications

Notifications tab always is full but my iPhone won’t play a sound alert , purchase menu shows old purchase when that is supposedly a historic , still leaving a feedback didn’t update after leaved

Messages not sending

Trying to message a seller but my messages are not going through. Please fix ASAP

Why is “leave feedback” still showing after I leave feedback?

I saw that “leave feedback” is still showing on some of my recent sales even though I know I already left the feedback. So, when I go to add it yet again, I get an error message telling me that feedback has either been left or it has timed out. This ...

iPhone XS Max STILL not supported

Everything is still in zoom mode making everything big and ugly. It’s been months now and eBay still doesn’t support this new size class. Please someone from eBay pass this on, it’s a critical issue. It’s a super easy fix on top of that.

No shipping options

When adding a post to sell the options of shipping service populate nothing. When you hit “shipment type: same cost to all OR varies by location” then it prompts to “Service” submenu, which then automatically swipes to a blank screen of no shipping s...

eBay app not allowing me to sign in.

I am trying to sign in on eBay app for iOS. Every time I try this, the screen of the app goes black. I have already contacted Apple support and even after restoring the iPad to factory’s settings the issue still persists. Can anyone help sort out thi...

App login issue on new iPhone XS

I got a new iPhone XS recently but I can’t log onto my eBay account with two factor authentication. The continue button for putting in your SMS code isn’t a hyperlink at all. It’s just an image of a button without being the actual button so i cant lo...

App Crashing IPhone XS Max - Cannot Open

I just switched to a new iPhone XS Max am unable to open the app. It just crashes upon trying to open it.

Pics rotated on iphone 5s

So, the pics are rotated when pics are taken. To fix and to try and stay productive I have to take all (rotated) pics, then close and fix on computer. For 12 pics it takes a couple of minutes to rotate them all, which is not a good use of my time. I ...