Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Repeat listings

Why does the same listing, i.e. same photo, same price , same seller, only one to sell, turn up several times when I am searching. It bumped the skirt list up to nearly 2000 and I lose the will to go through this amount when I keep seeing the same it...

Cannot update quantity when it falls to zero on Iphone APP

Since updating to the latest App on my iphone, which I had to do as listings that I've had running since 2014 lost their shipping options (They were fine on the standard internet site) - now when the quantity falls to zero, there is no option in the ...

No way to contact Ebay

Wish we could contact Ebay when we need to. So far I dont get to contact anyone with regards to a purchased item. All ways seem to have a extreamly long and full of pages to fill out just to contact the seller. And then there's trying to contact Ebay...

Some pics received warning - not able to be saved

Some pics receiving a warning and not able to be saved. So then I have to retake the pics. Please fix.

Sales number are wrong

I have the latest ios versionthe selling tab always show 0 sold, although I’ve many sales that is show on the web version and android version normally.I tried to logout and login again, also tried to uninstall the app and install again. No luck, same...

iOS App Suggestion: Reviewing Seller Offer Message in App

When attempting to review a seller’s offer message inside the iOS app a user is redirected outside the app to log into your website and forced to conclude the workflow outside the app. Why not optimize this entire process while in the iOS app. My sug...

Anywat to run ios ebay app on amdroid (samsung s9+)

So I made the leap of changing to samsung after having an iPhone for 10 years or so. I don't actually mind the samsung itself albeit there's quite a few differences. One of my biggest disappointments of swapping devices is the ebay on samsung in comp...

Messages not date stamped

Hello,Writing to inform you of many bugs and issues with the Ebay App. Specifically the "messages" is uneasy to read and the text and dates become jumbled and date stamp is not with each email so you have a hard time following the communication flow ...

eBay App automatically adds "best offer" to all listings

How do I turn this off? I have to triple check all my listings to make sure I'm not "giving" away my items for 1/2 the price or less than what I have listed.

Un-hidable Old Purchase History

All of my old purchases, even the one that I’ve already hidden in the app or on the website, are not shown under “purchase history” in the app. Newer purchases are still shown correctly, and I can hide them after I’ve completed the transaction, but t...

Resolved! I can't list my Items via the app

They say it supposed to be a "list my item" button Or am not aware of another place where the button supposed to be?I have a Samsung Galaxy S8

Ebay app not allowing immediate payment

The add to cart function in the app isn't working and neither is the immediate payment option. What's going on eBay?

App missing information

My latest ebay update from 9/18 is missing some crucial steps when listing . When listing it give the option to select calculated shipping but then when yougo to select the service there is no where to enter the dimensions nor the weight of the packa...

Cannot list an item, because the "item location" does not work

I am trying to sell my very first item. All the listing is so painful compared to other apps these days that allow us to sell second hand items. Anyway, it doesn't work because it keeps telling me "Item location" needs to be entered. yet, when I edit...