Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! -1009 no internet connection error

Hi I have new iPhone 8 Plus and the eBay app keep giving -1009 error no internet connection. have uninstalled twice and still won’t go away. Help

Sort doesn’t sort

When selecting active listings and arranging the list by #watchers, it doesn’t sort them. also when you see ‘unanswered message’ you click it, it takes you to messages fair enough but then when you hit back, it doesn’t take you back to the listings y...

Can't login in iPhone XS Max

I can't log in since I changed to iPhone XS Max.The continue button in "2 step verification" is unclickable.

Categories filter not working, searching stores not working and add to cart function not working

The last couple of days when I go to a store and try to filter to specific categories the app does not show me any items even though I can see the seller has those types of items in their store. Now this morning the same thing is happening when I try...

Location Location Loacation

No I am unsure if someone will read this from Ebay, But get this, I wish to know where the item I am buying is being shipped from, I know its a bit dificult, for a techie to get their head around us mere mortals, but when I order something its becaus...

Error message in eBay app when I’m having a phone conversation while using my eBay application

Hello. I just got the iPhone XR and my husband and I realize that every time we’re having a phone conversation (we plug our headphones in, so we can converse while using other apps) our eBay app gives us an error message and we have to restart our ph...

App not working after update

I have a Google Pixel 2. There was an update to the app, and after that I could no longer search for anything. See attachment.I don't know if I should uninstall then reinstall the app and see if it works then. Or if there is something else I can do? ...

Missing Store Categories and Newly Listed sort

I really don’t like the new eBay app at all. It doesn’t allow the seller to post their item in their own store category. Also, you can’t see the new items posted in the order that they are listed. Instead, it shows everything by time. The new app als...

eBay app stuttering

Why does the app when scrolling through items start stuttering - also when loading the pictures it stutters as well - I've uninstalled and reloaded still the same When I close the app it works fine for about a minute then starts again and it's drivin...

New eBay Android Update Sucks

This new update is very slow to use. Takes extra steps to post an item. I liked the old version. Was more user friendly and faster to use

Download app on older ipad

How do I download eBay app on an older iOS ipad

eBay app not working with Android

E bay app stopped working a few days ago on all 3 of my android devices. Tried updating the app but can only use it on internet browser. It also keeps taking me into e bay when I have not accessed it which is annoying. Seems odd can anyone help

App says +shipping on my listing but it is free

My sales are way down from last month and from last year and here is part of the reason why. I was looking at my listings on my phone last night and noticed that every listing says +shipping. Nearly 100% of my listings are free shipping. I type that ...

Can someone explain why any amount of time & resources are dedicated to “re-designing" the Active...

Can someone explain why any amount of time & resources are dedicated to “re-designing" the Active view in the Selling tab on iOS? With the new design, you can only see 2.2 listings at first glance.There's way too much valuable white screen real estat...