eBay

good_guy44 · ‎02-26-2019

When will the Android app be fixed? Troubles with messages functionality were reported immediately after Feb 4 release. Three weeks later and...nothing fixed. How is an app released with major flaws and then not fixed in a timely manner? How did beta testing not reveal this problem? Why isn't reverting to previous release an option? Sorry to sound negative, but this has become eBay's new approach to everything these days - fix stuff that WASN'T broken, break stuff that WAS working, walk away from the problem and then blame users for having "expectations that are too high".

mobile_feedback · ‎02-26-2019

@good_guy44 wrote:

When will the Android app be fixed? Troubles with messages functionality were reported immediately after Feb 4 release. Three weeks later and...nothing fixed. How is an app released with major flaws and then not fixed in a timely manner? How did beta testing not reveal this problem? Why isn't reverting to previous release an option? Sorry to sound negative, but this has become eBay's new approach to everything these days - fix stuff that WASN'T broken, break stuff that WAS working, walk away from the problem and then blame users for having "expectations that are too high".

Thanks for the post. This issue is fixed in the next update, we tend to release the updates every 4 weeks. There are 100s of other improvements in this version so we cannot revert it. If you open your messages twice the full message will load.

If you are interested in being in our beta program please contact us at androidhelp@ebay.com.

Thanks

kws_closett · ‎02-26-2019

I hate the new app. Doesn't work very good. Now I cannot read my messages. I click on a new message and it only shows part of the message and I cannot scroll down. Here is a screenshot. I can't believe how many things are going wrong with the new app. I used to think eBay app was higher quality and so much better than Poshmark app. Wow posh app is a million times better than eBay now.