Mobile Apps
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

ABOUT BEST OFFER

After I repost an item I have to go back into that item listing to revise it and turn the best offer OFF. After ten days of being posted the best offer automatically turns ON. PLEASE CHANGE THIS. PLEASE please PLEASE CHANGE BEST OFFER DEFAULT TO OFF ...

eBay bucks

it always shows eBay bucks when I purchase. Where are they located? 

Best offers on BIN items not even working on Android now

Android version 5.27.1.2, the best offer switch is not even working on the app anymore. I turn it on with or without a value and it immediately turns it back off. This app gets on getting worse and worse. Does anyone do QA on the app anymore??? Right...

Can’t delete old purchases

For over a month my old purchases continue to pop up on my app in chronological order. I can’t swipe them to delete or hide them. And now for the last two weeks I can’t delete or hide my newest purchases. Please help!!!

User avatar by Not applicable
  • 344 Views
  • 0 replies
  • 0 helpful

Active listings Not Loading!!!!!!

Like others have reported. I can't manage my listings because of this issue. A multi-million dollar corporation should have issues like this within minuets to hours of the problem surfacing.I don't understand what the problem is here have one of your...

Cannot see my other watch lists

I have a couple watch lists created for different items and different occasions. But in the app I can only ever see the primary default watchlist, and there doesn’t seem to be a means to view the other lists in the my eBay/account account tab. Is thi...

TAP TOUCHSCREEN 11 TIMES ON NEW APP TO RELIST VS. ONLY 3 TIMES ON OLD APP....WOW! NOT GOOD

PLEASE ebay! PLEASE stop forcing me to use the best offer. PLEASE! I used to brag about ebay how great you were. How great the app was and how easy it was. I recomeneded ebay to EVERYONE. I cannot do that anymore. I cannot tell people to sell on ebay...

Only one flat pricing for international shipping

As a selller, when creating losting on the website I can select shipping by location or shipping flat fee. I can choose regions. I used to be able to select flat fee e.g. $ 15 Canada, $20 anywhere in US, and $40 anywhere in Europe. Now no longer able...

User avatar by Enthusiast
  • 353 Views
  • 0 replies
  • 0 helpful

Please put back the smaller active listings! Too much scrolling now!

Really guys? Since your July update the amount of increased scrolling and tapping is horrible! Makes listing and monitoring a real drag and tender fingertips. Please stop with the unnecessary updates or maybe consider asking us what we think before d...

User avatar by Guide
  • 386 Views
  • 4 replies
  • 1 helpful

System still freezes when loading photos then closes for about a third of my listings

When is this going to get fixed? Its been an ongoing problem since the July app update. The glitchy problems that i was told would be fixed long before now are still not fixed. Hoped to have my inventory sold by now so I wouldn’t have to deal with th...

User avatar by Guide
  • 379 Views
  • 3 replies
  • 0 helpful

Images in active listing are flickering, loading times are horrible, and keeps crashing

The images when loading and after loading in the active listings flicker. It won‘t scroll, and loading times are horrendous. Iphone X so it‘s not like it‘s an old phone issue. The app keeps crashing during listing of new item, without saving a draft.

Can you add a condensed view for my active selling list?

The spread out listings, with the view count, watch count etc, below each listing really takes too long to scroll through. Can you please add a 'condensed view' option? All the white space is a waste of space in my opinion, but I'd really appreciate ...

Delete my purchase list

Hellosince the last apps update (ios)i can’t delete the object i have previously purchase, they are present in my list even i have delete them from my pc.i notice that it has appeared the day where a seller had join 3 orders in one in order to reduce...

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