03-04-2019 10:31 PM
Hi all,
I tried searching for the answer to this question but haven't found it yet, so I'm hoping someone app savvy can help a girl out. Before the latest app update, I used to be able to take photos in the app with the configurations I set on my camera (mainly, using the 1:1 ratio). Now I can only take photos as a rectangle, and the quality is horrible so I always have to take the same shot several times and listing for each item has now become incredibly time consuming.
Can anyone tell me how to configure taking photos in the app to a 1:1 ratio? Is this even possible anymore?
Thanks!
03-05-2019 12:16 PM
@a_damsel_in_this_dress wrote:
Hi all,
I tried searching for the answer to this question but haven't found it yet, so I'm hoping someone app savvy can help a girl out. Before the latest app update, I used to be able to take photos in the app with the configurations I set on my camera (mainly, using the 1:1 ratio). Now I can only take photos as a rectangle, and the quality is horrible so I always have to take the same shot several times and listing for each item has now become incredibly time consuming.
Can anyone tell me how to configure taking photos in the app to a 1:1 ratio? Is this even possible anymore?
Thanks!
We have recently updated the camera and may have limited the ratio options. We will send this feedback over to the team to look into adding this.