Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Why is ebay randomly turning best offer on? See screenshot

This is such a horrible update. I had like 1 items listed as Buy it now with NO OFFERS. I then received an offer on them and I go to active listing and see it was turned on. I turn the best offer off. I wake up this morning and I see a bunch of offer...

User avatar by Trailblazer
  • 682 Views
  • 4 replies
  • 1 helpful

Photos disappeared from my listing?

I listed an item last ight with 12 photos as always but an hour later when I looked at my listings I saw that only two of the photos were there and they looked weird. I did a revise and reloaded the 10 missing ones but the two photos still looked wei...

User avatar by Guide
  • 332 Views
  • 0 replies
  • 0 helpful

Ebay does not work for search

I have an iPhone X. And the Ebay mobile app does not work on it, I turn on the search on ebay - and the program immediately closes automatically. How to use ebay now ??? thanks

Update cart issues

1-When I delete an item from my cart or save it for later, the whole cart reloads and brings me all the way back to the top. Should be able to edit cart in real time without having to reload all the items. 2- When you view an item from the cart you c...

All is here!

I don't bother to go Any where anymore as everything I ever needed is here at Ebay! And the best prices and no hassle returns.All products are the best quality out there! Save running around Save time and money and stay home and all the items are her...

Resolved! Old purchases showing up

Anyone else seeing old purchases on their purchase screen. All of a sudden I see old purchases marked “unavailable” and cannot delete them. They only show on the mobile app and not on the computer.

Purchased items showing unavailable

On my iPad items that have been purchased are showing a heading of unavailable. There is no way that I have found to be able to delete these items from my purchased list. Once an item has been delivered I no longer want to see it. There appears to be...

User avatar by Rising Star
  • 367 Views
  • 1 replies
  • 0 helpful

New app causes huge delays in listing

I promised myself years ago I'd never update my ebay app since every update makes listing harder. I accidentally updated recently and it is one of the biggest regrets I have. Contrary to problems I've seen others have, my ebay app defaults TO 30 day ...

Problems with Pictures

Just switched from Apple iphone to Google Pixel 3 and not happy with functionality of ebay app. I will just address my issues with pictures/images here. I cannot select mutliple photos to upload at a time and have to do this one by one (a real time w...

Incomplete items in Purchases

Hi. I have some oddities showing in my purchases on the Android app. An it doesn't matter what I do...I cannot get rid of them. One was an item I paid for and was refunded.. the other I have no idea it just says pay now but no item shown. Attached sc...

User avatar by Rising Star
  • 575 Views
  • 8 replies
  • 0 helpful

just for you notification

This morning I woke up to a notification "Just for you" 53% off a Llamy palladium fountain pen. When I clicked to follow through the link, I was shown the page below, but no indication of the discount even at checkout. The notification itself has jus...

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