Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Selling via App in Switzerland

Please enable the selling feature through the app for residents in Switzerland! It’s working for few hours after updating the app and then it’s disabled with all templates gone! We’re waiting for this to work for years now!Cheers.Gio

User avatar by Adventurer
  • 331 Views
  • 0 replies
  • 0 helpful

Android Ebay uploads double pictures

since new update. when selecting pictures from album. they show up as double pictures. so I have to go back and delete doubles. in my actual phone album. there are no double pictures. please fix this. wasting my time.

Resolved! inbox messages not going away (notification)

I have checked my messages multiple times and the notifications do not go away please fix this ... I dont care if I haven't done what the message has asked .. if I look at it it should go away .. notification that is

User avatar by Pathfinder
  • 1639 Views
  • 10 replies
  • 5 helpful

App thinks my iPad clock is set incorrectly

I’m using the eBay app version 5.28.1 on my iPad Pro 10.5” on iOS 12.1.4. The first time each day that I open the eBay app, I get this error message My date and time and location are correct and I’ve tried uninstalling and reinstalling the app and th...

52D76E01-D54B-44CC-9DA9-D19326CFBE05.jpeg

Reducing selling price to attract more buyers.

I am really beginning to get annoyed with this stupid ebay message appearing on EVERY listing!Ebay doesn't care if the seller makes any profit as long as they get paid and are CONSTANTLY trying to force sellers in to reducing prices with this message...

Resolved! App keeps crashing iOS 11

My eBay app crashes after about a minute of use every time I open it.

User avatar by Enthusiast
  • 547 Views
  • 4 replies
  • 0 helpful

App freezing

Cannot scroll through list of items for sale without the screen freezing. Used to be able to scroll through listings quickly and now it seizes up after every couple pages and it gets worse the farther you try to scroll down. After several tries, I st...

Error message “ the category is not valid please select another category”

Having trouble posting items for sale on eBay app today. Once I have everything entered and category is already selected gives me a error message “the category is not valid, select another category” I have tried selecting another category but still s...

The app

My app tells me that I have no internet connection. However, the app works great on WiFi. Is this normal?

User avatar by Enthusiast
  • 322 Views
  • 2 replies
  • 0 helpful

Resolved! Ebay messages

I can not load messages through the ebay app. It would be nice to not have a totally glitched app

User avatar by Scout
  • 406 Views
  • 1 replies
  • 0 helpful
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