Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

eBay app not showing in android recent apps

The eBay app does not show in recent apps. I can see that this issue has been raised before but still no fix. It doesn't seem as though the app closes completely; when I reopen the app, my place is saved. So it seems that is being held in memory but ...

How to access business policies through app?

Is there a way to utilize business policies through the app? we do most of our listing using the app but every listing seems to generate a new business policy which has to be overridden on the desktop. is this a possible upgrade?

Manually ending Good Til Canceled sold items

Hi, whats going on with good til canceled, im forced to list in this format only, its a massive inconvenience, after every sold item i have to end listings manually, im trying to grow the shop but this glitch is just making things impossible. The str...

ABOUT BEST OFFER

After I repost an item I have to go back into that item listing to revise it and turn the best offer OFF. After ten days of being posted the best offer automatically turns ON. PLEASE CHANGE THIS. PLEASE please PLEASE CHANGE BEST OFFER DEFAULT TO OFF ...

eBay bucks

it always shows eBay bucks when I purchase. Where are they located?

Best offers on BIN items not even working on Android now

Android version 5.27.1.2, the best offer switch is not even working on the app anymore. I turn it on with or without a value and it immediately turns it back off. This app gets on getting worse and worse. Does anyone do QA on the app anymore??? Right...

Can’t delete old purchases

For over a month my old purchases continue to pop up on my app in chronological order. I can’t swipe them to delete or hide them. And now for the last two weeks I can’t delete or hide my newest purchases. Please help!!!

Active listings Not Loading!!!!!!

Like others have reported. I can't manage my listings because of this issue. A multi-million dollar corporation should have issues like this within minuets to hours of the problem surfacing.I don't understand what the problem is here have one of your...

Cannot see my other watch lists

I have a couple watch lists created for different items and different occasions. But in the app I can only ever see the primary default watchlist, and there doesn’t seem to be a means to view the other lists in the my eBay/account account tab. Is thi...

TAP TOUCHSCREEN 11 TIMES ON NEW APP TO RELIST VS. ONLY 3 TIMES ON OLD APP....WOW! NOT GOOD

PLEASE ebay! PLEASE stop forcing me to use the best offer. PLEASE! I used to brag about ebay how great you were. How great the app was and how easy it was. I recomeneded ebay to EVERYONE. I cannot do that anymore. I cannot tell people to sell on ebay...

Only one flat pricing for international shipping

As a selller, when creating losting on the website I can select shipping by location or shipping flat fee. I can choose regions. I used to be able to select flat fee e.g. $ 15 Canada, $20 anywhere in US, and $40 anywhere in Europe. Now no longer able...

New Links, Watermarks & Logo Policies

When I try to open links in the email from the eBay, all I get is a black screen! Does anyone know why? :-[

Not all the items listed are visible in the app

Hello,I have over 1500 items listen but the iOS eBay app lets me see max 600 and there seems to be no option to make them all visible. Any suggestions?Thank you

Please put back the smaller active listings! Too much scrolling now!

Really guys? Since your July update the amount of increased scrolling and tapping is horrible! Makes listing and monitoring a real drag and tender fingertips. Please stop with the unnecessary updates or maybe consider asking us what we think before d...

System still freezes when loading photos then closes for about a third of my listings

When is this going to get fixed? Its been an ongoing problem since the July app update. The glitchy problems that i was told would be fixed long before now are still not fixed. Hoped to have my inventory sold by now so I wouldn’t have to deal with th...