Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Photo upload

Listing an item with pictures. Select pictures comes up with a blank screen and no pics to select. Have checked all settings this has only happened since the latest app update. Is there a fix for this yet ?

60 day total

Is the 60 day sales figure now including the postage from buyer? That’s confusing. Please go back to 60 day total excluding postage received.

Resolved! App thinks I won an auction I lost

I was the second-highest bidder. See the screenshot attached. Tapping “pay now” gives an error saying eBay “can’t tell if these are your items”.

Resolved! Unable to Revise my listings

Useless app I can only do what a buyer can for MY LISTINGS meaning watch or ask a question. I can not revise or relist any of my listingsThis all happened after I found the app freezing a lot so I updated which didn’t help then removed the app then r...

User avatar by Adventurer
  • 1483 Views
  • 5 replies
  • 0 helpful

Resolved! iPhone 7 suddenly will not allow me to revise an item and add pictures in the app

I have an iPhone 7 and three days ago when I go to revise an item to add photos it will not access my camera roll. If i try to use the camera instead, I just get a black screen and cannot take pictures. I tried updating my phone, uninstalling and rei...

User avatar by Adventurer
  • 349 Views
  • 2 replies
  • 0 helpful

iOS 11.4.1 Issues & Suggestions

When viewing search or saved search results, the number of items no longer show up anywhere. It used to show at the top I read another thread that stated the number of items found was displayed at the bottom of all the results but I don’t see it and ...

User avatar by Adventurer
  • 570 Views
  • 1 replies
  • 0 helpful

Messages

When I receive any messages they are unreadable within the app. The message will not display in full nor scroll up to reveal all the text. Frustrating that I have to login on pc to read messages and reply.

Postage labels from eBay app?

Be great to have the facility to print postage labels direct from the eBay app as a regular seller it would be v helpful

Easy Pricing - Stop with the Pop Ups Please

Just as my heading suggested, please stop the Easy Pricing pop-ups when listing an item. It is so annoying! No, I do not want my listing BIN prices to automatically be dropped by 5% every five days. If I see the pop up one more time, I'm going to los...

New Seller To Ebay - I'm Struggling to list items

hi .. not new to ebay been using it for years … ive at present got over 300 items for sale and I use a iPhone x for listing ..I normally go on to a current listing and click sell similar and remove photos etc then add new pics and description of new ...

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