Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Crash when adding a photo to a review

Hello, I’m facing a problem with the latest EBay IOS version on iphone XS IOS 12.1.4.Used much effort to write a review of purchased product and tried to add a photo and the app crashed.please fix it. kind Regards

Resolved! Not possible to add tracking number in the app and other bad changes...

Hi,after the latest updates in the app, it it not possible to add a tracking number to an already shipped item.Also when broowsing the SOLD items if you click on the sold item you do not see the sale case but the item listing instead... Also in the l...

BLOCKED BUYERS

I can't contact someone I bought a defective TV from and I don't know why???!! I know sellers can block buyers, but that also mean that the buyer is blocked from ALL contact? If so, how do I get my money back from purchasing a piece of iunk?? HELP PL...

Resolved! New android ebay app update problem

Can no longer add tracking via app, no long view delivery address. Internal error when clicking create postage label. If I click mark as dispatched, then goes to dispatched but no option to add tracking

Android app - Best Offer set to OFF in pricing but shows ON in summary

I've noticed that while creating a new listing using Android app that even after Best Offer is set to OFF in the pricing details panel it is set to ON with auto decline set to half of the BIN price when returning to the summary panel. Long time exper...

What's new in 5.28.0

We have released the new version 5.28.0. You should see it showing up for upgrade over the next 24 hours. Here are some issues reported via the forums that should be working better this release. Fixed an error when leaving feedback Fixed an issue whe...

iPhone app frozen

Can't swipe, tap, or anything in the app. It freezes on the screen and won't let me do anything. I can go through Safari and then it asks me if I want to open in the app, if I go tot he app itjust provides a static page of what I was looking at in Sa...

Default country

I would like to be able to default to items located in the United States. I don’t like having to set the defaults on each search. I have common defaults that I always select and would like to only set them once.

App update shipping options

I’ve noticed in the last few app updates that the shipping section only allows for two domestic shipping options. I prefer to offer my buyers three options ranging from first class to priority express. Would it be possible to allow more shipping opti...

Sending offers to Watchers

Recent update to Ebay App says that now sellers can send offers to watchers...I do not see this change in my app- I uninstalled and reinstalled and still do not have the option to send offers. Is this still in beta where only certain sellers have the...

Traducción

Seria bueno que dentro de la aplicación huviera traducción de idiomas

[iPhone 6 Plus v5.30.0] best offer + return

Hi,Once ads are in Draft section in app, can’t disable Returns... always put back the last time returns : 14, 20 or 30 days Dont want to give Offer but always set as On... even set No for reselling when ad went out. Alex

Unusable past purchases keep appearing in history in the mobile app. It’s time to get rid of it.

Evay messages messy

The inbox is so clustered with messages from one person that it can be very difficult to locate other specific messages.ebay, why are you living in the past?stagger all of the messages from person, into one message thread. There is no need to have 10...