Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Good Til Cancelled listings

Since eBay wants us to list our BIN items with an automatic GTC listing, which is totally absurd, we should all end our listings on 4/20 and see what goes up in smoke!!!

Cannot list on app

I am listing an item on the app now and I cannot type the price in. And also I counted and I had to fill out the item specifics 3 times before my selections finally stayed. Here is a screenshot of the screen where you fill the price out. I could not ...

Notifications on multiple devices

I’m logged into my eBay account on more than one device. I get notifications from eBay on one of them, but on the other, I don’t. I have notifications turned on on both.

After revising item it takes me back to top of list.

A On the iPhone app, when I click done after revising an item it sends me back to the top of the list which is very annoying because sometimes I’ve already scrolled down 100 or 200 items to get to that item before revising it.

Drop price by a certain number and Relist button

I finally figured out that when I use this button to relist an item, it automatically updates my Best Offer to half of the listing price. I HATE THIS! But now, since you have FORCED us to use GTC on our BIN items, I won't be able to relist anymore. Y...

Purchase History

Love the app, just don't like that after some time you can't access the purchase items. They go into a highlighted image or say items removed. It would be nice to be able to go back to purchases. Thanks

User avatar by Enthusiast
  • 682 Views
  • 6 replies
  • 0 helpful

Targeta de regalo

Porque antes podía comprar con targeta de regalo ebay. Y hoy porque no puede . Dice que el código nose puede usar de esa forma que celeccion . Y antes podía. Tengo cuenta paypal

Variations not included in order details

Hi there since the latest update I can no longer see which variation has been sold when viewing orders on the app. I have to go to the desktop version to obtain this vital piece of information.

Crash when adding a photo to a review

Hello, I’m facing a problem with the latest EBay IOS version on iphone XS IOS 12.1.4.Used much effort to write a review of purchased product and tried to add a photo and the app crashed.please fix it. kind Regards

Resolved! Not possible to add tracking number in the app and other bad changes...

Hi,after the latest updates in the app, it it not possible to add a tracking number to an already shipped item.Also when broowsing the SOLD items if you click on the sold item you do not see the sale case but the item listing instead... Also in the l...

User avatar by Not applicable
  • 2860 Views
  • 16 replies
  • 2 helpful

BLOCKED BUYERS

I can't contact someone I bought a defective TV from and I don't know why???!! I know sellers can block buyers, but that also mean that the buyer is blocked from ALL contact? If so, how do I get my money back from purchasing a piece of iunk?? HELP PL...

User avatar by Rising Star
  • 464 Views
  • 3 replies
  • 0 helpful

Resolved! New android ebay app update problem

Can no longer add tracking via app, no long view delivery address. Internal error when clicking create postage label. If I click mark as dispatched, then goes to dispatched but no option to add tracking