Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

60 day total

Is the 60 day sales figure now including the postage from buyer? That’s confusing. Please go back to 60 day total excluding postage received.

Resolved! App thinks I won an auction I lost

I was the second-highest bidder. See the screenshot attached. Tapping “pay now” gives an error saying eBay “can’t tell if these are your items”.

Resolved! Revise a listing not an option

What is going on? I updated and no longer have an option to revise my listings

Resolved! Unable to Revise my listings

Useless app I can only do what a buyer can for MY LISTINGS meaning watch or ask a question. I can not revise or relist any of my listingsThis all happened after I found the app freezing a lot so I updated which didn’t help then removed the app then r...

Resolved! iPhone 7 suddenly will not allow me to revise an item and add pictures in the app

I have an iPhone 7 and three days ago when I go to revise an item to add photos it will not access my camera roll. If i try to use the camera instead, I just get a black screen and cannot take pictures. I tried updating my phone, uninstalling and rei...

can not relist schedule items with app anymore, will not let me turn off schedule start time

can not relist schedule items with app anymore, will not let me turn off schedule start time, us to be able to go in app if I wanted to relist a item prior to the schedule start time I had, I can no longer do this with app, still good on classic Site...

iOS 11.4.1 Issues & Suggestions

When viewing search or saved search results, the number of items no longer show up anywhere. It used to show at the top I read another thread that stated the number of items found was displayed at the bottom of all the results but I don’t see it and ...

Messages

When I receive any messages they are unreadable within the app. The message will not display in full nor scroll up to reveal all the text. Frustrating that I have to login on pc to read messages and reply.

Postage labels from eBay app?

Be great to have the facility to print postage labels direct from the eBay app as a regular seller it would be v helpful

Easy Pricing - Stop with the Pop Ups Please

Just as my heading suggested, please stop the Easy Pricing pop-ups when listing an item. It is so annoying! No, I do not want my listing BIN prices to automatically be dropped by 5% every five days. If I see the pop up one more time, I'm going to los...

Cannot post on eBay motors from app, catergory not available

I cannot post items on eBay motors, specifically parts since the new update. It will not let me change offer settings and says catergory not valid.

New Seller To Ebay - I'm Struggling to list items

hi .. not new to ebay been using it for years … ive at present got over 300 items for sale and I use a iPhone x for listing ..I normally go on to a current listing and click sell similar and remove photos etc then add new pics and description of new ...

Resolved! Sold listings and purchase history not loading

Ok sooo On the My Phone It says "were sorry the item cant be displayed" when I clicked on my sold listings.. I can view my listings on my inventory list, but under the sold listings. I get this error.. On the computer everything looks ok. This proble...

Resolved! My eBay app will not load on my ipad

Photo formatting help, please!

Hi all, I tried searching for the answer to this question but haven't found it yet, so I'm hoping someone app savvy can help a girl out. Before the latest app update, I used to be able to take photos in the app with the configurations I set on my cam...