Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Re: App Says Outbid When im not

Same thing for me.

My eBay seller never sent order no many how many times I have complained. She has stolen my $

Android app invalid request

Stopped working today signed me out, when I login days invalid request, works fine through a browser out on the pc

Android app selling update

We have recently updated the selling form for all sellers. We would like you to post any feedback you have with the new form here. We will be here to answer questions for you. Thank you

Help you

Hello! I have a proposal about the mobile app. If the information that a certain item can be bought with a credit card is at the top of the page, it will make it easier for many users! Greetings!

Searchs

When i want to see but example iphone locked the search is not correct in the app IOS

Cannot check out with paypal

Hello i am unable to check out with PayPal on my Ebay account. It gives me an error message that says sorry about that. Looks like This action is not supported. Please return and report this error

Clôturer une demande de retour.

Bonjour, J'ai acheté une veste avec un vendeur, quand je l'ai reçu elle était trop grande de 2 tailles. J'ai donc ouvert une demande de retour auprès du vendeur. Sauf qu'il fallait que je paye 25€ pour renvoyer la veste pour me faire rembourser du pr...

Can't set Best Offer on Android app for BIN items

all of a sudden I can't set my BO on BIN items. whatever I put in it goes back to "No". have to go back to the website to put my item on sale. this is very frustrating. version is 5.30.1.2 using a galaxy s9.

Offers to Watchers Issues

I’ve had offers to watchers for about a month or so and love it. However now the only 5 it gives me to send to watchers has two errors, they either says “this buyer is no eligible for offers” or the others ones say “there are no eligible buyers for o...

Cant access purchased items

I can't access any purchased items. No picture appears and when I click on it nothing happens. I am unable to leave feedback

Drop price by $##.## and Relist button

I finally figured out that when I use this button to relist an item, it automatically updates my Best Offer to half of the listing price. I HATE THIS! But now, since you have FORCED us to use GTC on our BIN items, I won't be able to relist anymore. Y...

App won't stay logged in

I hardly ever had to sign in on the app until this week. Now it is making me enter my password every day on the app. Very annoying. What's the issue? I don't even see an option to stay signed in when I log into the app. Is this the new norm?

Resolved! FEATURE REQUEST - Please Add "Request Total From Seller" in Cart

On a laptop or desktop there is a "Request Total from Seller" button on the top right of the Cart. This is not available in the App. This causes a buyer to have to pay more shipping than necessary, then I have to refund the overage. I can't make ship...

App saving every picture i take with the app to my phone

I just noticed today that the app is now saving every picture I take with the app to my phone. I had thousands of pictures in my gallery in a folder called Ebay. Is this intended or a bug? It never used to save the pictures to the phone storage befor...