Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Why can I only see 10 of my Drafts on eBay Mobile (for Apple)? Feature or Bug?

I typically get drafts ready in advance using the eBay on the Web. When away from home, I use the mobile app to activate auctions/fixed price listings on specific days or at specific times. I've noticed that the mobile device only shows 10 drafts (pr...

Can’t see bid items

Every time I go to list of bid items and try to scroll down, the list disappears and I get a pop up with a pic of glasses that says you have no bids or offers and I can’t see my bid items list. Anyone else have this problem?

Cannot Delete Sold Items

Ever since the last update I cannot delete any of my sold items. I only delete after 30 days or I have received positive feedback. I even have an item that was returned and refunded and not only can I not delete it from my sold items , it is also now...

User avatar by Adventurer
  • 438 Views
  • 2 replies
  • 0 helpful

Incorrect Ship By Date in App

For some reason the Iphone App ship by dates are a day off and if something actually needs to ship by Tuesday for example, the app is showing Wednesday. If I went by the phone app ship by dates, I would be screwed on my dashboard. Please fix this iss...

User avatar by Trailblazer
  • 451 Views
  • 1 replies
  • 1 helpful

Two bugs on IPhone eBay app

I am running IOS 12.3.1 with Apple IPhone and Ebay app. Bug no 1 when I log in to my Acc I am getting waiting payment for just one item. When I click item paid for it disappears but when I log in later in the day it still shows item awaiting payment,...

BUG on iPhone X

When I are offered and proposed, it is running down the list, and it empties

mobile app barcode scanner doesn't scan QR codes

Hello, I love using the app, but lately Australia Post have taken to using QR codes for tracking. It used to be so easy scanning the barcode for tracking. Can the app be updated to be able to scan QR codes as well as barcodesome? Thank you

User avatar by Rising Star
  • 2545 Views
  • 5 replies
  • 4 helpful

Account Restricted while having Pending Sales

Hello, I just started having an issue when I tried to print eBay shipping labels through the Android app it says "A Pending Call Was Cancelled" I have never had this issue before just 2 days ago? I also tried to print labels using Chrome and Edge web...

Bugs and suggestions

Hi team! Thanks a lot for updates and bug fixing!Here are few moments which I want to share with you:1. There is annoying bug with displaying seller's other items. When you choose this option it refers to the blank page or shows a note There are no i...

Not receiving notifications

Hi, The last few days, I have lost out on sales due to the notification of offered receives not popping up. I only get the notification once I go into the app. I have lost out on time limited offers for this reason. Normally I get a notificication as...

User avatar by Pathfinder
  • 569 Views
  • 5 replies
  • 2 helpful
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