Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Unable to use I haven’t received my item , can’t apply for refunds goes straight too oops there

Unable to use I haven’t received my item , can’t apply for refunds goes straight too oops there Seems to be a problem or just freezes

Issues with searching for items from specific sellers

So I've been having an issue with the android app recently whenever I try to look through items listed by a specific seller. Whenever I put a filter on the search, even just sorting the results, it limits the results listed to 40. No further results ...

Resolved! Spaces in my item description

Is there a way to fix this? It is very hard to read with a couple of letters then spaces and then more letters. I an listing on an IPad . Thanks in advance for any help.

Ebay app

Ebay app not working. Tried everything. Un installed then re installed. Turned tablet off then restarted. Cleared caches, cookies, history. Stil nothing try to sign in but get alert something issue. Sorry forget actual words. The app just wont work.

Re: We're sorry, there was an error.

Technically, I'm having the same issue. eBay, please fix this.

Ended listings

Why is it that eBay thinks I want to relist my ended items? I ended two items and now they show up in the sell channel as "didn't sell - relist it". If I ended them, why would I relist them? Do some quality assurance for once!

Listing issues with App

Having tremendous listing issues with this new update. Giving error message that it cannot find the item I just scheduled for listing, as if I’m looking for the item I just scheduled in a purchase mode. Will not let me update or edit scheduled listin...

Resolved! Ebay app

My Ebay has stopped workingI need an EBay app for my Samsung S3.

Resolved! Kindle Fire Update not available. Please advise. CE from m2m board

Hi Mobile app team, I am a volunteer on the Community boards and I am starting to see a lot of questions about the ebay update for Amazon Fire. I do not have an Amazon Fire but from what I understand it can only use Android apps that are in the Amazo...

I can't buy another like one I've previously bought from the same seller.

Since the last eBay app update I can't buy another the same from the same seller.I used to be able to get around this by searching in the seller's items for sale, and looking at the listing fresh. That way on a multi listing, I can choose a different...

Re: I want a way to turn off notifications for watched items, other than to stop watching.

Nothing has changed, still non stop messages about reminders of watched items. I have it all set off, this is very annoying. I know I am watching them because I went and watched. I do not need a reminder I am watching items for sale, it is absurd. Pl...

Why can I only see 10 of my Drafts on eBay Mobile (for Apple)? Feature or Bug?

I typically get drafts ready in advance using the eBay on the Web. When away from home, I use the mobile app to activate auctions/fixed price listings on specific days or at specific times. I've noticed that the mobile device only shows 10 drafts (pr...

Can’t see bid items

Every time I go to list of bid items and try to scroll down, the list disappears and I get a pop up with a pic of glasses that says you have no bids or offers and I can’t see my bid items list. Anyone else have this problem?

Cannot Delete Sold Items

Ever since the last update I cannot delete any of my sold items. I only delete after 30 days or I have received positive feedback. I even have an item that was returned and refunded and not only can I not delete it from my sold items , it is also now...

Incorrect Ship By Date in App

For some reason the Iphone App ship by dates are a day off and if something actually needs to ship by Tuesday for example, the app is showing Wednesday. If I went by the phone app ship by dates, I would be screwed on my dashboard. Please fix this iss...