Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Login Failiure for both iOS and Android

There is an issue I am experiencing with my account where I can not log in from any phone using the app. It has approximately been 5 months since this issue. I can only log in via a browser (phone or computer). I've contacted eBay support twice and t...

App doesn’t show feedback

I can not read feedback in the app. When I click it says there is no feedback, even though it’s telling me there are three new feedback posts this month.

saved searches - not sorting - not showing all results

been having issues with my saved searches started with them all being jumbled up and when i clicked on 1 it forced ebay to stop working now it wont even load new seaeches at all no blue dots

App won’t open item listings. Gives no longer available error.

Items on newest app version won’t open. Shows Item no long available. You can still search Items, log in and use other functions on the app. But don’t expect to open the listing to view it even if it’s in your purchased items folder. The New version ...

Re: eBay app stopped accepting my username/password

I have the same issue on Pc, iPad and android I cannot sign in to my account using my username or email address? I have uninstalled the apps and rebooted the devices reinstalled the apps but still no good. I have repeatedly requested that I’m text a ...

NEW IOS Layout for sold items IS TERRIBLE

Anyone else hate this new update? It lags and takes so much longer to ship things out, and see sold items. The last layout was so much better. Not to mention the font is so large only 4 items show up before you have to scroll. Not happy. Takes more t...

eBay item condition description

Please bring back the ability to edit eBay item condition descriptions on the app. Myself and many other sellers have to use a desktop or laptop to edit the condition description and it is very time consuming. It has been missing since August 2018 wi...

Quick listing only, no advanced option

Since the update I can’t select Royal Mail Special Delivery as the delivery option anymore. Apparently this is because all listings from the iOS app are now “quick listings” and it is not possible to choose “advanced listings”. Also there is no optio...

5.30.1.2 Camera Problems - Flawed App Is Almost Unusable

App Flaws abound on this new release. #1 App Flaw:Auto Focus doesn't work well (if it works at all). Takes forever on most pictures and on some it will never focus at all. Some close-ups are impossible to take which means that I can't list the item o...

Freezing

The app keeps freezing on photos! Have had to delete and reload the app 3 times in recent days. When tapping on a photo and trying to expand it the app freezes on the photo and won’t do anything else.

Getting error message when trying to search in my app active listings

Items not showing up

When I search for a item it comes up on the main search screen, but when you go to look at the actual item it says it’s been removed , happens to all the items , making this app useless . Need a fix please .

Transfer

How do I transfer pictures from my Galaxy S8 so I can sell an item on Ebay?

Shipping information

The last update wont let me looking at the shipping information from the App. If i click on the auction i purhased it sends me to the listing instead of the purchased item like it used to, i have to get on the website to see my tracking information

IOS App does not clear HTML tags commented out correctly when revising

Repro case:List an item in a browser using HTML tagsInclude a section commented out using Go to the iPhone app selling areaNavigate to the item you listedTap Revise ItemTap the Description area (a warning about HTML not supported and remove tags to c...