Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Login not possible

When I try to login the app, it crashes. When I touch the space insert my email, the keyboard opens and the app return to the home screen. I cant use ebay on my phone since several months. I've tried to reinstall the app and to install some old versi...

User avatar by Explorer
  • 378 Views
  • 2 replies
  • 0 helpful

Sign In Issues

I have been trying to sign in on both the android app and using chrome on my tablet, neither has worked so far. I get the invalid request or that it is not a match between my username and password. I know that they are both correct because I can sign...

Attract more buyers

Everytime I press the (attract more buyer by lowering price )this happens.

User avatar by Adventurer
  • 364 Views
  • 0 replies
  • 0 helpful

Ebay fix your glitch!

When Im creating a shipping label. And put measurements and weight for the package. If I accidently rotate my phone or screen turns off and turn it back on. In both situations all my measurements reset to 0. This is annoying glitch. Please fix this f...

Expired Offer Remains in Bids & Offers

An item I previously submitted an offer on (expired after seller failed to respond) still shows up in my Bids & Offers. This continued after the seller relisted the item, though I had never made an offer on the relisted item. How can this be removed?

User avatar by Explorer
  • 419 Views
  • 0 replies
  • 0 helpful

more Good Til Cancelled complaints

I have only listed about 10 new items this month and all of a sudden I have listing fees. This is outrageous. If you are going to force us to list items with GTC, then you should have the decency to renew these items every 30 days with no fees. Pathe...

Scheduled items not getting listed

so I had some drafts scheduled to be listed yesterday and none of them got listed. Now i have to go back in and list them. This is a total waste of my time. Don't you all test anything anymore???

Search filter

1. App ignores price filter and lists “sponsored items” above the price point. I sent a bid to a “sponsored item” seller and received no response. These “sponsored items” should be separated or removed during item searches. 2. App keeps expired bids ...

User avatar by Explorer
  • 342 Views
  • 0 replies
  • 0 helpful

Slows peed

Just got a new phone and this app is running horribly slow, my lastphone was 5 years old and it worked better on it

User avatar by Explorer
  • 428 Views
  • 3 replies
  • 0 helpful

i still do not get most of my notifications

android version 8.1.0version 5.31.0.12i've tried uninstalling, reinstalling the battery optimizationof all the notifications in the appsigning out, signing inand allow auto-start in auto start or deep hibernationprobably many others, i'm frustrated

Android Ebay App no Notifications!!!!!!!!!

This is 3rd time I'm posting this. EBAY YOU BETTER FIX THIS ERROR NOOOOOOWWWW!!!!! I DELTED THE APP CLEARED ALL THE CACHE AND COOKIES AND SIGNED OUT AND SIGNED BACK ON. AND STILL NO NOTIFICATIONS. I BETTER SEE THIS FIXED TOMORROW .

Coupon for make order from app not working

Hello,Today I received notification from eBay app on my phone for a coupon for 10$ if I make an order from the app for at least 15$. When I wrote the code the system says to me that the code is no longer works. Why is that? In the notifications write...

International shipping

International shipping The old app would let you do the global shipping program and shipping to Canada first class. If you want to do that on the new app you have to go to your computer and set it up. Then once you do have it set it up if you go into...

Sorting a seller's items by low price returns a lot less items

Hello, When visiting a seller's items, they are sorted by default by "best match" which returns f.ex. 2000 items.Changing the sorting to "Low price", returns a lot less items f.ex. 40 items.Anyone else experiencing this?Best regards

User avatar by Explorer
  • 340 Views
  • 0 replies
  • 0 helpful

Best offer not user defined

Why, why, why ebay??? I put in a user defined Best Offer on the web and then go to my Android app and the best offer has changed to either NONE or half of the listing price. This is not what I want. Do you guys not get this??!! i swear you all don't ...

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