Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Lowest offer setting , buy it now

When I enter a value for the lowest acceptable offer in the form, the number I entered appears, but then the screen refreshes and shows that offers are not accepted. Navigating into the menu to turn the offers back on shows the no offers accepted opt...

Shows item unavailable or removed on app.

When searching for items on the app I click on a item and it shows a error message providing the listing item number saying the item is not available or removed as it’s older than 90 days, but when on desktop and searching I can see these items no pr...

Scam,fraud. Seller had hacked account

May 10th I bought a jegs plasma cutter. Less than 12 hrs later I was messaged saying that the sellers account was hacked and I would get a refund. I still have not recieved it and I cannot reach Ebay. What do I do. I'm getting irritated

No feedback available on new app

Since last update I can not read any feedback on iOS it tells me no feedback when blatantly there is..

Not working

When I try to sign in on the app or try to do anything it doesn’t allow me to sign in it just keeps buffering trying to decide wether to let me in or not

Saved Searches - not receiving push notifications

I created a saved search for a hard-to-find item and turned on push notifications but I haven't been receiving any notifications! I'm missing out on this item because they sell fast when posted. How do I receive real-time updates when a new item unde...

Resolved! Can't make a listing through the android app

Watched items - Ended

What happened to the "Unwatch" and "Relisted" buttons, on ended watch items?Going back to the original listing is cumbersome.

I cannot sell/list items with the Android App

I have repeatedly tried to list items with the mobile app, with no luck. Everytime I type a description I am not given an option to continue on to the next step... There is no "enter" or "next" box... Help!

Allow option to search for buyer user id in “Find” Search field on Sold listings tab.

After the new layout update to the Sold listings the search using buyer user id does not work anymore. i preferred the previous layout to be much more simplified and displayed all the necessary information. the current “Find field” only allows search...

IOS app does not schedule correctly on Sell Similar Item

Repro caseNavigate to an item you are sellingTap Sell Similar ItemTap the Pricing areaTap More OptionsTap Schedule listing start timeSelect a date/time.Tap DoneTap List your itemExpected result:The listing starts on the date/time you selected Actual ...

Bring back “Brand Type”

Essential.I am spending less.

ebay app for iPhone running iOS 10.3

How do I download a older version of eBay app. My phone is a 5c running iOS 10.3, when I try to download the app it says I need iOS 11 or later. How do I get around this?

A strange purchase proposal

When I sell an item, Purchase Proposal setting is enabled by default even if it is not set

error message when listing

Today I keep getting an error message, when trying to list my draft items on iPhone 7 Plus.It reads ( unable to open draft. Data couldn’t be read, because it is missing ‘Bolt V2 Parser Key).I have tried deleting & reinstalling app, but still the same...