Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Cannot watch items anymore

Finding I cannot watch items anymore.it is coming up item ended or item removed from listing.but know that the item is still there.just been going on for past week or so.use an iPad.

Filters

Why, when I filter items from the UK in searches, do I see items from international sellers, mostly from America?if I want to see these, I would leave the filter to default. Ebay, I don’t want to see international sellers items as your postal charges...

User avatar by Explorer
  • 537 Views
  • 2 replies
  • 0 helpful

App glitch

App won't let me accept offers for free posting through messages. I have to go to the website to do so. Also would like to have option to delete purchases when I get more than one item from someone.

User avatar by Rising Star
  • 487 Views
  • 0 replies
  • 1 helpful

Resolved! eBay app on Android won't load

Cannot use eBay app because of error type: 485320. EBay app won't load anything. Latest app downloaded from Google Play Store. Latest Google Android Pie OS on Google Pixel 3A XL phone. Please help. Thanks in advanced.

User avatar by Rising Star
  • 24846 Views
  • 55 replies
  • 1 helpful

Resolved! INVALID REQUEST/TOKEN during signin?

I'm using the ebay app on android. Every time I try to sign in with my confimed working username/email and password I get some "Invalid token" or "Invalid request". WHY? WHY CAN'T I LOGIN? It was working fine before. I can't even take a screenshot an...

User avatar by Pathfinder
  • 81679 Views
  • 45 replies
  • 9 helpful

Update info?

The App Store use to detail what fixes or what was included in update. For quite sometime now, most simply state “bug fixes”. Am I missing something? How do we find a list of what is being updated? Sometimes I can see a list on this forum but not alw...

Cannot respond to messages

I’m having problems responding to messages on eBay. Also I cannot list items from my iPhone X. Does anyone else have this problem.

Nectar points not showing at checkout

Nectar points are not showing when at checkout like they always used to. The issue only lies with the App. Online via PC it does not. Seeing as this is happening I'm having to go online via my laptop to checkout to make sure I am collecting my nectar...

Restriction

Why I got a restriction if i didn't buy anything? Don't matter if i try by credit card or paypal account, always send me this messsge of "restriction", the app shows me "..." symbol and returns at checkout screen

User avatar by Explorer
  • 399 Views
  • 0 replies
  • 0 helpful

Resolved! Confirm and pay button greyed out

Hi everyone, is there a problem with the uk app?? I last bought items a couple of weeks ago, tried to buy again today and after I log into PayPal then return to the summary page the confirm and pay button is still greyed out and I can’t make payment!...

User avatar by Adventurer
  • 7270 Views
  • 10 replies
  • 0 helpful

Cannot delete items in shopping cart

Unable to delete shopping cart items once entered. This means shutting down app, then opening eBay in browser, logging in then deleting shopping cart, then returning to app! Is it worth it?

Searching by LOWEST PRICE removes items from search.

Hi. When I search for items by BEST MATCH it shows me all the items. When I select to search by LOWEST PRICE it removes more than half of the items from the search. Its supposed to display the same number of items just in a different order. Thank you...

Bring back the Apple Watch app

The Apple Watch app was very convenient for quick glances at the watch list items and how well items were selling. Please bring it back.

User avatar by Rising Star
  • 700 Views
  • 3 replies
  • 3 helpful

LG4 G5 - App crashing on open

Hi I'm using Android on an LGG4 phone and the EBay app crashes on opening ever since the latest update couple of days ago. I thought I would see another update to fix by now but nothing. Is there anything I can do? Any known conflicts or fxes?

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