Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

BUG on iPhone X

When I are offered and proposed, it is running down the list, and it empties

mobile app barcode scanner doesn't scan QR codes

Hello, I love using the app, but lately Australia Post have taken to using QR codes for tracking. It used to be so easy scanning the barcode for tracking. Can the app be updated to be able to scan QR codes as well as barcodesome? Thank you

User avatar by Rising Star
  • 2492 Views
  • 5 replies
  • 4 helpful

Account Restricted while having Pending Sales

Hello, I just started having an issue when I tried to print eBay shipping labels through the Android app it says "A Pending Call Was Cancelled" I have never had this issue before just 2 days ago? I also tried to print labels using Chrome and Edge web...

Bugs and suggestions

Hi team! Thanks a lot for updates and bug fixing!Here are few moments which I want to share with you:1. There is annoying bug with displaying seller's other items. When you choose this option it refers to the blank page or shows a note There are no i...

Not receiving notifications

Hi, The last few days, I have lost out on sales due to the notification of offered receives not popping up. I only get the notification once I go into the app. I have lost out on time limited offers for this reason. Normally I get a notificication as...

User avatar by Pathfinder
  • 516 Views
  • 5 replies
  • 2 helpful

App usage

I have uninstalled and reinstalled the eBay application several times and every time I try to use it it says oops! Something went wrong how do I successfully get it downloaded to be useable?

Resolved! Saved searches constantly adding Sponsored Items that are not relevant

Sick to death of saves searches constantly adding sponsored items that I really don’t want to see ie: looking for M&S bikini and getting stuff fit for a porn queen complete with split crotches...it’s not good enough and more to the point how the hell...