Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

IOS app does not schedule correctly on Sell Similar Item

Repro caseNavigate to an item you are sellingTap Sell Similar ItemTap the Pricing areaTap More OptionsTap Schedule listing start timeSelect a date/time.Tap DoneTap List your itemExpected result:The listing starts on the date/time you selected Actual ...

ebay app for iPhone running iOS 10.3

How do I download a older version of eBay app. My phone is a 5c running iOS 10.3, when I try to download the app it says I need iOS 11 or later. How do I get around this?

User avatar by Pathfinder
  • 1762 Views
  • 2 replies
  • 0 helpful

error message when listing

Today I keep getting an error message, when trying to list my draft items on iPhone 7 Plus.It reads ( unable to open draft. Data couldn’t be read, because it is missing ‘Bolt V2 Parser Key).I have tried deleting & reinstalling app, but still the same...

Resolved! eBay app

Can't download new eBay app , which eBay has said I now need , but iPhone too old for new app , so can't watch what I am selling now, didn't give any notice , great

User avatar by Enthusiast
  • 943 Views
  • 4 replies
  • 0 helpful

Unable to search sold items in app

With the latest update of the EBAY app in IOS I’ve noticed two things I don’t like. 1- unable to search transactions in the “sold” section of app. This makes it hard to find specific buyers’ order info on the app. Please fix this. 2- the dates of fee...

Mobile App

Can no longer delete sold items on mobile app. Why does Ebay insist on "fixing" things aren't broken? I do not need or want a list of sold items after my items have been delivered...I cant even archive it on the app. Please bring back function to del...

Item paid for but keeps showing “pay now”

I have recently paid for an item I had bid on, and at first it shows “paid”/“payment processing”. However when I check back at it again, it has the “pay now” notification and says “pay now” currently.

Login Failiure for both iOS and Android

There is an issue I am experiencing with my account where I can not log in from any phone using the app. It has approximately been 5 months since this issue. I can only log in via a browser (phone or computer). I've contacted eBay support twice and t...

App doesn’t show feedback

I can not read feedback in the app. When I click it says there is no feedback, even though it’s telling me there are three new feedback posts this month.

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