Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Problem with eBay android app

Spoiler (Highlight to read)After updating eBay app, to version 5.33.0.10, in my android 9 phone, the app keeps on crashing during start up!Please fix.After updating eBay app, to version 5.33.0.10, in my android 9 phone, the app keeps on crashing duri...

Photos too bright

Did all the updates and now j cant use the app it just changes the photos I took by increasing the brightness until the picture is so bright it looks like the whole item is a glare. Literally app is unusable I regret downloading 5.32.1.0

Please fix no Search In Sold Items!

One of the most import tools I use when listing is being able to search through my sold items...why on earth would you have removed that feature?????? Bring it back ASAP please. What a PIA it is to scroll through hundreds of listings!!!

Re: New Listing Issues

I had this issue during eBay buck 13% days! Basically wiped it out for me. Seems fix now though. Bring back eBay bucks 13%!

iPad eBay app v5.31.0 frequently crashes while scrolling and browsing

iPad iOS 11.4.1Updated eBay app, prev working fine.Now, frequently crashes.Especially annoying when browsing saved searches.Anyway I can get the previous version of eBay app?

return

in ebay app , creating an advertisement it is not possible to remove the return of the object, even if not selected, it is activated automatically.it's really frustrating

REFUND ISSUES - EBay do not resolve

I opened a request in order to force the seller to refund me, because I did not receive the item and according to tracking number the item has returned to seller (there’s no sense!).The associated page about this case is asking me to confirm the refu...

Latest update crashes app

Dear Ebay, Or who it may concern, I'm writing this letter in order to inform you that, since the last update, the application does not work anymore. I have an Honor 9 pro, updated to the latest firmware.Hoping that you will fix the problemBest Regard...

ebay app not loading

Hello, i download this app few days ago send message to help line email of ebay never got reply back . but when i open the app 15 sec later saying "Try searching for something above or tap "Reload" To try again "Hyperlink" Reload my WI-FI on and my d...

Re: Android app not norking

I have the same problem. Has anyone found a solution?

Resolved! Oneplus 6T

Application does not work.

EBay Verify by App

Hi!When you authenticate using the application, a small message pops up that is easy to click on, secondly, the parameters of the client are not visible on one screen — ip address, operating system version, etc. Doubtful protection.

FEEDBACK ERROR. Can't leave feedback for a purchase on either the app or the desktop.

Can't leave feedback for purchases made via the app. Error message comes up: "Feedback error g (Trading.36)" Desktop: "Oops! Something went wrong. Please try again." Get this fixed because I want to leave negative feedback for a damaged item!!

Resolved! White background toast notifications

Hey everyone, after googling for a while I've only came across this: https://community.ebay.com/t5/eBay-Mobile-App-Android/Unreadable-Push-Notifications-Android-Lollipop-5-0-2/gpm-p/24256529 I'm using android 7 and have this exact same problem. There...