Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Search bringing up thousands of unrelated items

When searching for a specific item now I’m getting thousands of items showing up that have no relation to what I’m searching for everyone else I’m talking to is the same thing is happening and they won’t be using eBay anymore eBay is going to go out ...

Update removed features for sellers

Is there any way to go back to the advanced listing feature in the eBay app on iOS? This last update has removed features that I used to have, for instance being able to add my store category, and more options for setting up buy it now options. Also ...

Can’t delete or archive sold listings

With the latest update, I can no longer remove old sales. I have to go to the website to archive them.

need help

Hi We need help you about one case because we refund to buyer whenever buyer took request return from us and we was do that and refund his payment full ' we don;t understand why we have to do that again , we was do that on Canada day .And we told the...

Feedback notification

On my purchases it used to show feed back left, or leave feedback. Now that no longer shows up on my eBay under purchases. It would be best to put that back on I don’t get a reminder on that so I forget to leave it.

Resolved! Saved searches now require a keyword

I used to have one of the wholesale categories set up as a saved search just to save me navigating there each time, but now when I visit that search, it throws an error saying that a keyword must be included. Also I notice that if I browse to that ca...

Invalid Request

App won't let me sign in. Used to work fine except no notifications.Signed out, now I can't sign in. Says: "Invalid request"5.32.1.0android 7.1.2

Search by Image

I hate that we can't choose our own category when searching by an image. Sometimes it brings up just a bunch of categories that have nothing to do with the photo I uploaded. It's very annoying.

Resolved! Scrolling Search Results

I have been having issues where I cannot scroll through all my saved search results. It will only let me see maybe 100 out 200 for example. Any advice?

Iphone pictures not large enough for eBay listings

HI. I am having a problem uploading some images to my listings. I use the camera roll on my iPhone to take the pictures, and then I upload them using the eBay app. I never have a problem with the pictures I take on my mannequin, it only happens on pi...

Old picture showing first when listing on Ebay App, Scroll thru thousands of Pictures

In the past week, i had problem listing on the ebay app, In the past, when i list, it shows the newest pictures on my phone first. But now it shows my oldest pictures first and i have tens of thousand of picture on my phone. So everytime i make a new...

Search Results Not Showing What They Should

God knows what's happened to ebay lately.You search "david brown tractors" and get some stuff but more new Holland, fiat, deutz and even massey It was never like this until 4/5 weeks ago, it's a pigging nightmare to search through db stuff, Even when...

Mobile listings encourage lazy buyers to not read descriptions.

Sellers have a hard enough time making sure listings are detailed and accurate but concise enough to not bore buyers. The app view of my listings makes it nearly impossible for a buyer to see anything but pictures. I understand wanting to make the bu...

No Saved Notifications on eBay App

Hey guys, I have a constant issue with the eBay app where it doesnt send me notifications on my phone when a new item gets posted under my saved searches. I only get notification alerts here and there throughout the day randomly,if any, but not insta...