Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Notification preference not saving

Hey, I used the eBay app but the one aspect that upsets me almost daily is "just for you offers' I gone into the notification section of the app and unticked Special deals notifications, yet when I exit the app and go back into it the option has a ti...

Minimise App doesn't work

If I minimise the App it close the App so I have to open it again a start searching again. Also if I click on a product and want to go back it doesn't load the previous results.

User avatar by Explorer
  • 316 Views
  • 1 replies
  • 0 helpful

Bids and offers

I can’t scroll down to see my bids and offers the screen goes blank and says I have none but I do this has kept me from actually being able to respond to an offer and I didn’t sell the item because I couldn’t see it other than the notifications

Change automatically relist PLEEEAAASE

I use the app to list things more than the computer because it is so much easier to take a picture with my phone as I am listing. The thing I hate is I have to get on my computer after listing on my app and edit every single listing to uncheck the bo...

Missing items and objects wont open.

Some not all recently purchased items are missing from my purchased list and some items I cant open anymore. Screen just flickers and stays on the list. Using and iPad with latest ios as of 2019-08-08.

Wont let me sign in

Downloaded app to new device and it won't let me sign in or search etc. There's something wrong with the app

User avatar by Enthusiast
  • 671 Views
  • 5 replies
  • 0 helpful

L’app non funziona...

L’app non funziona da un po’ , è aggiornata ma non si apre. Grazie 

User avatar by Enthusiast
  • 468 Views
  • 1 replies
  • 0 helpful

Paste not working on app

Is anyone else having problems pasting text into an ask question?a buyer has purchased something and wants to collect and my address is complex to find so have a template in my notes that I copy and paste as takes about 10 minutes to type on my phone...

User avatar by Adventurer
  • 2066 Views
  • 2 replies
  • 2 helpful

Add night mode

Add night mode to eBay so it’s not so bright and all white instead when in night mode the screen has a darker effect hate going on eBay and my room be all light up because of how bright the screen is

Search is broken in the iOS app

I guess this is the only way to report a bug in the iOS app? 1. Go to eBay.com and search for Chromebook. Better than 6000 results come up. 2. Do the same search in the app. 0 results come up. Please bubble this to the app devs. Thanks.

Bug - Messages Threading

Hi, There is a bug in the newest iOS version (5.34.0). When I open "Messages", my ebay Bucks email offer contains the message from a recent seller that I've been corresponding with. So, there is a problem with how the iOS app is handling message thre...

User avatar by Explorer
  • 472 Views
  • 1 replies
  • 0 helpful

Bug, iOS app not launching on iPad 4

Hi, App will not launch as intended, iOS version is up to date for this device - 10.3.3, app version I believe is 5.31.0. When tapping on the ebay app icon the app refuses to launch, instead it comes up with an alert box (see attached screenshot). Wh...