Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Apple Watch

Will this app eventually be compatible with Apple Watch?

Ebay Barcode Scanner Is Not Working

Hi, The barcode scanner is not working. Ive tried to scan about 5 items here at the house.There is no movement - or focus or anything. No error messages - it just sits there. Also, when Im out and it is working - it does not always show the - sold li...

No way to turn off offers

Yes you can turn them off TEMPORARILY. They automatically come back on when you submit the listing. Then after 5 days the offers are back up. Lately instead of selling I'm just being ride to customers. NO I won't take an offer for $4 on a $10 product...

Can't use Gift Card Ebay

I used eBay for a long time now and its worked with the eBay gift card. But now its not letting me use my gift card at all be it says this when i put the number of me gift card “To use the code, please select one of these payments options: PayPal or ...

Sending offers to interested watchers not working

Everytime I try to send a lowered offer to interested watchers I get to the last screen to send the offer it says (invalid item)?? I'm using my newer Android phone. I tried thru the ebay AP and also tried using the classic site and no dice. Tried aaf...

Cannot delete sold items

With one of the last updates, I can no longer delete sold items from my list. I used to be able to swipe and delete. I have to go to the desktop to remove. Please add this back, it is a way I use to track what has hit the 30 day return period.

Why hasn't NOTES been added yet?

It's incredibly frustrating to have to view eBay on my browser to view notes I put on items in bidding on or watching. Surely I can't be the only user that uses the Notes feature? I've been using the eBay app for years and they still haven't added su...

watchlist

When I go to the menú option watching, its shows defaulto watchlist, but I can't choose a another watchlist I was create.How can I ser my others watchlist.

Does not ship to United States

When trying to purchas I get an error saying doesn’t not ship to United States. I contacted seller and they do ship to United states and are located in the US and have no idea why it’s saying that

Cannot watch items anymore

Finding I cannot watch items anymore.it is coming up item ended or item removed from listing.but know that the item is still there.just been going on for past week or so.use an iPad.

Filters

Why, when I filter items from the UK in searches, do I see items from international sellers, mostly from America?if I want to see these, I would leave the filter to default. Ebay, I don’t want to see international sellers items as your postal charges...

App glitch

App won't let me accept offers for free posting through messages. I have to go to the website to do so. Also would like to have option to delete purchases when I get more than one item from someone.

Resolved! eBay app on Android won't load

Cannot use eBay app because of error type: 485320. EBay app won't load anything. Latest app downloaded from Google Play Store. Latest Google Android Pie OS on Google Pixel 3A XL phone. Please help. Thanks in advanced.

Resolved! INVALID REQUEST/TOKEN during signin?

I'm using the ebay app on android. Every time I try to sign in with my confimed working username/email and password I get some "Invalid token" or "Invalid request". WHY? WHY CAN'T I LOGIN? It was working fine before. I can't even take a screenshot an...

Update info?

The App Store use to detail what fixes or what was included in update. For quite sometime now, most simply state “bug fixes”. Am I missing something? How do we find a list of what is being updated? Sometimes I can see a list on this forum but not alw...