Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Click and collect not working in UK

I have attempted to use click and collect with several recent purchase, but when I am forwarded to the selection screen, I get a blank screen - the same happens if I select the map option instead (but this time the screen is green - the map backgroun...

App seems unstable. Im on Android version 7. I am fed up uninstalling the app and reinstalling .

On my Android version 7 phone, I keep getting a message 'eBay is not responding', so I uninstall and reinstall just for it to happen again and again. I don't get problems opening other apps like YouTube, Twitter, Facebook. Anyone have answers please ...

No "sell one like this" option?

This is really hurting my ability to list. I recently updated from ios 11 to iOS 13 to get the latest version of ebay, but i can no longer draft my listings from completed ones. This is a huge problem for me as I list primarily from mobile. Any plans...

User avatar by Adventurer
  • 1976 Views
  • 3 replies
  • 0 helpful

Background Removal Tool FAQ

Using image cleanup and have some questions? Check out the following FAQs to help you out. WIll this feature work on my device? This feature only works on eBay iOS and Android native apps. Please make sure to install the latest version of the eBay ap...

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Notifications Not Clearing

Please fix the notifications. Every time I open the app on my iPad it says I have 2 offers to respond to. I did 2 weeks ago! This morning I shipped an item and the notification that I need to ship won’t clear. Thanks!

User avatar by Adventurer
  • 429 Views
  • 1 replies
  • 0 helpful

Resolved! Stupid new icons near top of home page

 I don’t mind having the icons there, for quick access, but why abbreviate the words. It looks **bleep** and makes it harder to understand. Why put S....ed? Surely just remove the dots and put Saved! I had to click on D.....ls to se what it meant

2D82A29D-F796-41AC-91B5-52639A2C4F2E.png

Re: Mobile app not really mobile?

I need help with my account please contact me by email i cant buy a new product i purchased later when i go to see the product take me back to the watch list please you can help?

Resolved! remove background option in pictures

I just found out there is a new option to remove the background and to refine a photo with the ebay app. However, this is NOT available for android users? Why?????!!!! There are alot of android users. Everyone is not a apple user. I called customer s...

Long delay, before ble to type in search bar

Ever since the previous update to this recent one, there has always been a delay in being able to type in the search bar. l tap the search bar and nothing happens, so I have to keep tapping it, until eventually, the keypad comes up and I can start to...

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